Before you go to Baptist Health Emergency Care, you may want to know what the people who have already gone to this Miami emergency room think.
Angela Carnright-Ortiz⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI visited this ER with my elderly mother in law Monday Jan 13th, 2020, living in the Crossings area this location is so convenient and once I arrived to the facility I was impressed with this building, the staff was polite, the rooms are clean, the care was prompt. Dr Davis was great! The nurse who also shared my same name Angela was very courteous and knowledgeable. Danny was very sweet as well. Ultimately what motivated to write my first google review was a touching moment that we had in the waiting room. As we waited to be seen, a young female arrived to the facility she looked like an executive of some sort waiting for a meeting, as she got called inside she noticed my mother in law in the wheelchair shivering, she made eye contact and smiled as she continued to walk inside with another executives, to my surprise after a couple of minutes she came back and offered my mother in law a warm blanket. I cannot tell you how grateful we were by this simple thing. She tucked my mother in the wheelchair with the warm blanket, asked if we needed anything else and then walked away. I was able to read her Baptist name tag quickly, her name was Vanessa G (didn’t see her full last name).The ER staff doesn’t know her but I hope someone reading this review gets to thank her for me. My mother is already recovering and I am glad I didn’t have to take her to a crowded ER this time around!John AcevedoArrive to the Urgent Care at 8:35 because my daughter was not feeling well it took about 45 minutes for her to have her vitals taken after her vitals were taken and that was the end of our visit. we never saw a doctor no one ever came back to communicate with us about how long it will take for her to be seen or if she would be seen. From 9:45 to 11:30 no one was able to come to us and administer the flu exam to see if she had the flu when I asked on more than one occasion how long the wait would be we were not given an answer I believe it is highly unprofessional to not let patients know the status of their visit or how long it would be before they are seen. what makes it unsettling is that we’ve watched eight to nine people be discharged from the hour of 9:45 to 11:15 and we were still not called to be seen by anyone.Barbarito Viera⭐️⭐️Urgent care center 147th ave Miller registration informed on arrival wait time 1 hour wrongfully informed was there for 2 hours. RN that conducted assessment was not the RN who released me. Release RN didn’t read chart therefore said the wrong thing. Release RN Male was rude wrong tone; Female RN was extremely nice very detailed in assessment procedures. Freestanding ER services were Superior felt as the staff was Family, I was treated as expected I will recommend this ER.Jose Sala⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThis place is the google for your emergency health. They have it all and do anything to provide the best options. From its modern welcoming to its professional treatment. This place, people, and up to date equipment is worth every penny, time, drive and help. I broke 2 bones on my left ankle 6 days prior my attendance here, and I needed to know the 100% if surgery was needed. The previous hospital and doctor appointment delay gave me cuestionable doubt if this was serious or not. Placing my health before time and money, I came from Miami Beach to this place only to see the best as recommended by my sister. Not only was a surgery needed for my condition, but a referral to the best doctor in Miami with a call pending to confirm an appointment. First an easy and friendly check-in and sit with obvious pain in a very comfortable and soothing lobby. Within minutes I was brought in with a nurse who gave us a room and from there we took off with questioning and simple diagnostics. Then came a doctor who dove deeper into details to understand my symptoms a little further, comparing my good foot with the bad one to point out where the main pain was coming from. Minutes later came in the lead doctor to break down the steps to find and pinpoint the issue. First an x-ray and see what we have here. This was a cool trick, they brought the X-Ray machine to my room!!!! Amazing hiw technology has evolved. After the estimated 30-45min the results came in. Doctor was sure this was a necessary surgery. He offered a CT scan and more X-Rays to assure no other issues when it comes to proper surgery. After a few minutes I was taken on a wheelchair for a CT scan, which is an up-to-date MRI. Within two minutes I already had finished a CT scan and right next-door taking for an x-ray of the rest of the bone on my leg which is which again two minutes I was back in my room in no time. This facility technology and helpful employees provided patience and understanding of every step they took me through. With the doctor acknowledging that everything else was OK on the a surgery on the ankle needed with a referral to the proper orthopedic and the results sent to the doctor, with a copy for myself, and a call pending of an appointment with that referral doctor. Another nurse came in with a computer for me to signed off my release forms, taking care of my co-pay and answering any other questions that I had, Again everything from my room. Shortly after, probably nurse number seven, came in to place a temporary cast to “wrap things up“ …get it?! Unbelievable emergency service!!! 6 stars if I could.Juliette Calderin⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedLove this emergency care. They treat you very kindly and quickly. Amazing doctors and nurses. My #1 place to go when I’m feeling sickGuillermo Rojas⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedGreat Baptist location. We arrived and had a room within 20 minutes. Dr. Memon was very attentive and extremely detailed and informative. Also, Danny our RN was extremely helpful and kept checking on us the whole time. Great experience at this location.David Vazquez⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedHappy with the service I received. Everyone I interacted with was professional and nice to me. Kristina & Abdul were very professional and attentive to my needs.Tamzine Sloley⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedMy experience was very delightful and the staffs are very respectful, caring and attentive.Doctor Enrique Morato was very exceptional! he explained everything to me with the assurance that I will feel better …Summer MieleI brought my son in due to a bad ear infection, it was very obvious that he was in pain, crying, screaming… the lady in front desk showed no compassion what so ever. Asked for the usual info, ID and insurance, write name on paper. I waited for maybe 10 mins and she didn’t let us know anything about when we will be seen, didn’t try to take vital signs while waiting. I asked what the deal was, then is when she told me there was no rooms and she didn’t know when he would be seen. But this is something she could have told us, considering the obvious of him being in so much pain. We just left and went to Kendall Baptist where we received prompt attention as needed as soon as we got there. I won’t ever come to that place ever again!! The worst! That lady just showed no compassion what so ever for my 4 yr old son!! If she doesn’t know how to react to certain things like this, then maybe she should change her job field. Very upset with that place!!!Steve Diaz⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThis is a very beautiful building with a great modern concept design. The rooms are spacious and well equipped . One photo shows some tiles not fully uncovered right above the entrance cover. t t photos podyedDelaney Guillermo⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe doctor’s and staff were very helpful and knowledgeable. No waiting, I was in and out in minutes. Thank you Baptist HealthTenisha SchoenhoffThis Emergency Room Urgent Care was horrible. I went in because I was having excruciating pain in my lower back. The doctor didn’t even do an X-Ray, CT scan, or MRI to diagnose the issue I was having. The nurse just gave me a prescription of eight hundred milligrams Ibuprofen and Muscle relaxers and send me home with a big fat bill of three hundred dollar for five minutes that I was seen. Also I was in the lobby waiting for over an hour to be seen. I will not recommend anyone to go to this hospital at all.Jennifer BolanosI came here because of chest pain, shortness of breath due to asthma and I’m 4 Month pregnant. It was 8p Thursday evening and only one other person waiting to be attended. After 40 min. I approached the Counter to see how much longer. And the lady was rude. She said there is 1 doctor and 15 patients inside. I left. This place is brand new and already understaffed.Maria del Carmen Escobar⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe nurse Raisa treat me like family. She was professional and helpful.Eric PenaWhere do I even begin, this is not the type of service that I would expect from the prestigious Baptist. My wife had an emergency since she fell on her back really hard. I looked online for an Emergency Room and the first place I found was this location, I didn’t think twice of going since I saw the name baptist, I personally go to west Kendal baptist and my son was even born there, and I’ve had nothing the best experiences ever, I even refer friends and family to visit. But that one night I took my wife is swaying my decision to consider another hospital moving forward. Initially the staff at the front desk was very welcoming and understood it was a situation of urgency to help my wife, she was in a lot of pain. We provided all our insurance information, filled out some papers and waited very little tome before being led inside to a room. I specifically asked the front desk staff more than once if they can please verify and confirm if there are any additional out of pocket costs I would incur other that the $150 copay required by my insurance, the answer I got was a clear NO. They assured me we have nothing additional to pay based on our coverage. Once inside my wife got the general checkup with pressure , temp etc. Got her X rays done and spoke with the DR. They told us to please wait while the xrays are processed and we discuss the results. We waited and waited and waited, I was with my 18 month old son and it was already late, so I had to leave my wife behind and take my son home to sleep since he was extremely Cranky and tired. While waiting I kept looking outside the room because It was over 40 min of us waiting and still no answer from any staff, yet I heard laughter and conversation from the staff sitting around. Once I got home and more time passed I call my wife asking what did the doctor say? To my surprise she was still waiting and no one had even walked into the room to check up on her, a patient under extreme pain that had an emergency. I was completely shocked and told her to walk out and ask the staff what is going on and how much longer. One of the staff members looked surprised she was even in the room and said to hold for a moment, comes back in the room and with no explanation gives her the discharge papers to sign and says there is also a prescription for pain meds. My wife signed and left confused. Correction: the doctor did walk in and spoke to me wife, said everything looked ok with the xrays, just wait to be discharged. But she was left there for almost 1 hr waiting. This is not the treatment we ever expected from baptist. The icing on the cake is now we received a bill stating we are responsible for $600+ in fees that the insurance doesn’t cover. To be clear, I called our insurance provider and understand the reason for the cost now that it was explained, but it should’ve been explained beforehand, we could’ve planned accordingly to prepare to pay the amount and not be shocked and caught off guard. I hope this experience doesn’t happen to others. Update: I did speak to Patient and Services and they are currently looking into the situation. Update 2: So absolutely nothing was done about the situation. Now I can say with confidence we will never go back to this hospital nor will I ever recommend this location. STAY AWAY if you want a good experience go elsewhere.Anabel Acosta⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedAmazing place and team, I received the absolute best care when I went with swollen neck. The nurse, the staff and Dr always helpfulJENNY MOYA⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedAttention is great! In and out in less than 2 hours counting from the time we arrived at the lobby, and they said they were busy! They did a CT Scan, X-rays, tetanus shot and stitches all done with great manners and professionalism. Very convenient location in our neighborhood. Beautiful, modern and prestine facility!!Jorge Felix Alvarez Jr⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedExcellent service. Very fast to get you registered and in. What can I say beautiful new building. Staff are amazing. Thank you Baptist for another great location. Plus is that they work directly with West Kendall Baptist Hospital so you can get admitted there from here if needed.Elizabeth Gasca⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedGreat care …fast & professional.10hours of MEMES⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedAmazing services & speed!! I’ll never go back to any traditional ER when I’m not admired!Xiomy Rivas⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedGreat service!!! Both doctor and nurse were super attentive and helpful!!! Thank you so much.O⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedVery nice people .Rain Gutters Rain Gutters⭐️⭐️⭐️Been here twice, both times waited close to an hour to be taken into the room. With noone ahead of me waiting. They are understaffed, must be or they just take FOREVER. WILL NOT BE VISITING AGAIN!!!!ALICIA THEN⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedVery Clean, fast, knowledge personal.Miriam ColonEveryone was awesome!Takeria Bruce⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThey are absolutely amazing we’re not even done here and the services and staff are great they move extremely fast to support your needs and pain we weren’t even coming here we were headed to west kendall and noticed this place that said 24 hours we could barely even drive there so we decided to stop best decision we ever made I’ve never been able to get a scan done without sitting and waiting hours it took them less than 45 min I’m more surprised than anything else WOWisalejeeps Mike Barcelo⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThank you Robert Doctor Brandon Thank you .Patty Patricia⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedIt’s the best Emergency place in Miami, the atención, the doctor, the nurses, clean, not awaiting time, it’s very goodalbert ramirez⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedGreat place went yesterday on their Grand opening.Yulemis Del Valle(Translated by Google) The worst experience, very friendly staff just that and must be admitted !!!! but they are overshadowed by the great disorganization and very long waiting time they have. I consider that when we talk about a center that is Emergency care, patients should be treated as soon as possible and if it is something that can be treated at the perfect time and then send the patient to the hospital to be treated in the appropriate way I think they should be able to make quick and important decisions at the time of attending an emergency thus giving a quota for another patient who, while they talk about the novels, laugh out loud or have a coffee, is waiting in the emergency room to be treated and That way they would work faster but clearly the business is in delaying the wait without any sense unfortunately so it works and this place I do not recommend it or I will never come back !!!! (Original) La peor experiencia, el personal muy amable solo eso y debe ser admitido!!!! pero los opaca la muchísima desorganización y larguísimo tiempo de espera que tienen. Yo considero que cuando hablamos de un centro que es Emergency care los pacientes deben llegar ser atendidos a la brevedad posible y si es algo que se pueda tratar en el momento perfecto y sino pues enviar al paciente al hospital para ser atendido de la manera que corresponda creo deben estar capacitados para tomar decisiones rápidas e importantes en el momento de atender una emergencia dando así un cupo para otro paciente que mientras ellos conversan de las novelas, ríen a carcajadas o toman un café este espera en la sala de emergencia para ser atendido y de esa forma trabajarían más rápido pero claramente el negocio está en dilatar la espera sin ningún sentido lamentablemente así funciona y este lugar no lo recomiendo ni volveré nunca más !!!!Carmen Gomez Hernandez⭐️⭐️⭐️⭐️⭐️✅ ER Recommended(Translated by Google) I have gone several times and I love the attention is excellent and very friendly. They always look for you how to help as much as they can. (Original) He ido varias veces y me encanta la atención es excelente y muy amables. Te buscan siempre como ayudar lo más que puedan.al saul⭐️⭐️⭐️(Translated by Google) Excellent medical and administrative service what they do not tell you how much would be the expenses (Original) Excelente servicio médico y administrativo lo que no te dicen cuanto sería los gastosAlberto Saul⭐️⭐️(Translated by Google) The Dr of the guard today 05/21/2019 did not recognize the patient only took plaque (Original) El Dr de la guardia del dia de hoy 05/21/2019 no reconoció al paciente solamente tomo placa
FAQ: Frequent Questions
Here you can find information and answers to frequently asked questions about the Baptist Health Emergency Care Emergency Room in Miami.
◼️ Open 24 hours this emergency room of Miami?
Yes, of course. The Baptist Health Emergency Care is open 24 hours a day for any emergency.
◼️ Is it also open on Sundays and holidays?
Yes, of course. The Baptist Health Emergency Care is open on holidays and also on Sundays.
◼️ What’s the address of the Baptist Health Emergency Care in Miami
The full address is 14150 SW 136th St, Miami, FL 33186, United States.
◼️ What’s Baptist Health Emergency Care phone number?
The phone number of Baptist Health Emergency Care is +1 786-204-4600. You can click here to call now from your phone.
◼️ What are the GPS coordinates to get there?
If you use a GPS coordinate system to get to the emergency room, you must enter the following; a latitude of 25.6400918 and a longitude of -80.4224809.
◼️ How much is it to go to the Baptist Health Emergency Care?
The cost of visiting the emergency room of Baptist Health Emergency Care may vary depending on the type of emergency you have and also the type of insurance you are with. Feel free to ask or call the center before you go.
◼️ How long should you wait in an emergency room?
The waiting time will always depend on the type of emergency at that very moment. You can contact the medical center before to ensure that you can be attended to as quickly as possible.
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