Brookwood Baptist Medical Center Freestanding Reviews
Before you go to Brookwood Baptist Medical Center Freestanding, you may want to know what the people who have already gone to this Birmingham emergency room think.
Bella Stephens⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe workers are all so kind and friendly. They get you in and out very quickly. They even offer you a snack and a drink when you’re leaving. Great place.Patty Brasher⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedVery fast and really nice staff. Nice clean place. And Dr James Mclester is one of the nicest, most helpful, and very fast best Drs everAshley Draper⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedEvery time I have gone to this clinic it has been an easy event. No wait time, thorough exams, easy parking and access to entrance.Roxane MackinI went to this ER about a month ago. They got in and out fairly quickly but doctor violated HIPPA. Im 24 years old and was there with my mom. I never signed any sheet or verbally confirmed that the doctor could talk to my mom without my permission or presence. He pulled my mom outside the room and told her he was testing me for something that I know that I didn’t have. He also falsely diagnosed me with 3 different diseases that I never had. I wouldn’t suggest going if you don’t want your patients rights to be violated.Virginia Branson⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI was a “walk-in”, having been sent straight from my doctor’s office. The office staff were so NICE! But also very efficient, but treating me as a valued customer, not an interruption to their already (obviously from the waiting room) very busy day. Even as a walk-in, I was seen for an x-ray and a sonogram within 15 minutes of my arrival, and they clearly told me what to expect, and how and when my doctor would be notified of the results. They left me with no questions whatsoever! You can BET, if I need an x-ray, or mammogram, or sonogram in the future, I will ask to come to Brookwood Freestanding Clinic! Y’all ROCK!!kelli kavli⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedFrom Brenda that said hello with a smile when I walked through the door and Tracy that so efficiently registered me with a smile, to the most professional and very kind mammogram tech, everyone was very professional and made me feel like family! The cherry on top for me was the note card I received as I was leaving that said thank you for allowing us to serve you! Signed by Angela and Tracy! I will tell everyone to go to Brookwood diagnostic at 119!Tammy Howell⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe staff took great care of me. I had a seizure during a routine MRI procedure and was immediately taken to the er and treated. The whole time the staff remained calm and in control of the situation. It was handled so flawlessly you would have thought it was a TV show! I will definitely be using them for any needs in the future these gus are top notch!Christi Henderson⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedShort wait time, clean facility, staff was kind and made me feel very comfortable.Zythum⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedVery friendly and fast. Great experience all around.jba 5272I brought my husband here because it was the only place open after coming in on a late flight. My husband had a terrible sinus infection and was in a lot of pain from the altitude of the plane. When we arrived the place was pretty much empty and we went right back. My husband had two shots and got an x-ray. We were there approximately 1 1/2 hours which was nice. The shocker was when I received our bill. My insurance doesn’t pay very much on an ER visit so I was left with a $3,100 bill. This my friends is why insurance is so high. When I called to ask if they could give me a discount they refused and wouldn’t budge on the bill. My insurance company called and was able to get the bill lowered only if I paid in full. The amount they offered wasn’t low enough so it looks like they will be getting payments for the next few years. We have made our first and last visit to any Brookwood Baptist facility.Dana Davis⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedVery pleased! Nice, clean facility and very friendly, patient staff. In and out quickly.carolyn southard⭐️⭐️⭐️⭐️Staff very friendly and helpful. Very short wait time.Casey Alexander⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedA very welcoming facility. Staff is professional and kind to all that visits.Nedra HarrisWarning!! Do not go the this ER by yourself or they will take advantage of you, my sister went there one night by herself she went in for an allergic reaction and whatever the nurse Barbara gave her via iv has made her very ill till this day. We even reached out to the hospital about the situation, but no one seems to care.Anita Smith⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI had seen the Dr and had blood drawn and an order for thyroid ultrasound. There was one lady having an ultrasound on my arrival and once her test was finished I had my ultrasound. I didn’t have an appointment, I was a walk in. This was the second time I had used this facility. I recommend it to anyone!Alina Lane⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe staff was extremely nice and services were fast and easy!Douglas H. Smith⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedFast, friendly, efficient and competent! Valerie was great!Richard M⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedLove the convenience, easy parking at the door, modern clean bright facility. Friendly quick check in. Very little waiting, if any. Qualified caring staff, technicians, new equipment, prompt reading of images, within hours in my case. They send directly to your doctor same day. I was in and out of there in less than 30 to 40 minutes for a CT scan with contrast.Amy Albers⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedVery friendly and accomodating staff, clean facility, and very little wait time.Robert Petty⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI arrived and checked in. It was only a matter of about 10 minutes and I was taken to the back by a very polite escort. Once in the procedure room, the technician introduced himself and explained the procedure exactly as it was to take place and it happened exactly that way. I was then free to go. All total I spent 31 minutes there from opening door arrival to opening the door at departure. FANTASTICdanielle harrisI went to this ER after I had a allergic reaction to some medicine, the front desk receptionist was nice but after I got to the back from the doctor to the nurse was rude they acted as if they wasn’t in a hurry to help me, and i was the only patient there at 12pm.Nicole Lamar⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedEveryone was kind. They got us back and finished quickly.Cheryl Mcguire⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedVery friendly and helpful and attentive to your needs and your familyAnna McKinneyLast visit, they were hateful. They were telling me what medication I take. As a counselor in the 18th Judicial Circuit. Most of my clients have substance abuse issue. Regardless, I know what meds I take.Jeremy AitkenPatient comfort does not appear to be a priority here. Some of the staff are friendly but the staff overall lacks empathy. When someone’s heart rate monitor starts sending alarms you would think someone would at least check to make sure everything is okay. Nope. Didn’t happen. My wife came originally at 3:30 with flu symptoms after being sent by our primary care doc. They released her an hour later after administering pain medicine for an already nauseous patient. Within the next hour she was physically ill 10 times and we had to return. They have a sign that says “expect to wait 30 minutes after injections to be discharged”. This absolutely did not happen and she was released minutes after her injection. Now we had to readmit on top of her symptoms being exacerbated from our first visit. I asked a nurse if there was any update to which she responded ‘we’re full right now” and made a sound associated with “there’s nothing I can do”. I understand people may have more pressing injuries but the nurses job is to ensure the highest level of comfort possible. Here though, their job appears to be sitting at desks.Denise Wilson⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThey’ve always taken care of me , the service is excellent . They will get all of my emergency visits. Samantha SeymourThe check in was quick and easy and our wait wasn’t too long. My child had cut his hand pretty badly and the triage nurse never looked at it. This was concerning to me. The next thing we knew, we were taken to a room where a friendly PA came in with a suture kit and stitched up his hand. The dr came in towards the end and said his name and then talked to the PA about another patient. We waited 1.5 hrs after the stitches for discharge papers.Jeff Elliott⭐️⭐️⭐️⭐️⭐️✅ ER Recommendedvery swift; very competent; very pleasant and friendly.Darren-Jill Morton⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedGreat friendly staff and quick service!T S⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedDr. Johnson is so kind and informative. He made a terrible experience a better one.D Davis⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedFrom the check in to the test, staff was very courteous. Vivian was a great technician!pricklecatmom 205⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe staff is great. Very friendly, attentive, and kind.Wendy P⭐️⭐️⭐️This facility is very nice and I was very happy with the Dr. However, my nurse was horrible. Uncaring, uninterested and unprofessional. This is why I gave a 3 star. Getting my records was frustrating and I was charged to get my own records. Redirected several times. Left hand didn’t know what the right hand was doing.shane goggins⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedWhen I went to the ER I was a little over a month out from having left knee surgery but had some pain on my left side for about 3 days,but I decide to get it checked out went there they check me from head to toe and found that I had blood clots in both my lungs and one on my left leg and They immediately admitted me into the hospital, if it hadn’t been for the great doctors and staff at this facility I might not be writing this review today. I highly recommend this facilityJo Lowden⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedQuick easy and close to home. Employees are friendly, efficient and professional.Paul McPherson⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedVery quick and easy. Great staff and polite.DakoterkingisaweirdoHORRIBLE my sister has a horribly inflamed appendix we went to this emergency room they were so worried about the lapsed and not my sister instead the made us wait a good 10-20 minutes just wait for her appendix to burst! And I’m very upset should have stocked to a nother hospital and my mother agrees not happy at allDavid FaughtI’m so upset that I was stupid enough to stop at the Brookwood free standing ER. When I arrived there was 1 car in the parking lot and nobody in the waiting room. The receptionist was a sweet soul and very helpful. I set in an exam room for 1 1/2 hours and never saw a Dr.. when I stepped out to the desk I was told the facility was full. After being insulted by the nurse I just walked out and on the way out I counted 5 empty rooms and nobody in the waiting room. Typical Brookwook, understaffed and rude. If I was in a bad accident and found my ambulance headed to Brookwood I would panic.Leah Anderson⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedConvenient, fast, and friendly!Kelley Johnson⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedEven as a new patient, my wait time was very short and the staff is very friendly. Very good experience.Benjamin Whitehurst⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedMy experience was great! Prompt and courteous staff, really nice facility!Cristine Ferguson⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedSo grateful to have this facility nearby! Dr Johnson, our nurse Jill and all the staff were so kind to my daughter this afternoon. Thank you for all you do!Julianne HowardIf you want true medical care that is genuine & sincere, don’t go here. Both times I have been here I have been laughed at and made fun of. They do not even pretend to care. My sister went this morning for a lower back injury preventing her from walking. She can hardly breathe yet they laughed at her as well and refused to take any xrays or do any kind of tests. Will not be returning.Alica WellsJust go to grand view.Terilyn Stewart⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedNo long waiting for an appointment and the staff was very friendly and appreciatedAmanda MacLeroy⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI now have 4 incidents that landed me and 1 of my 6 children at Brookwood Baptist ER off of 280. This place has really been heaven sent! I dont have to go all the way downtown to childrens because they can handle it here! Not only that but there is very little wait if any and that is also true in the room as well. All the doctors ,nursrs, and staff are also so uplifting and caring! I’ve never had one time bad to say about them! Exceptional patient care!Amy James⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedDr. Beverly was very thorough and considerate. I had to have cat scans of my neck and lower spine due to terrible whip lash from being rear ended (car wreck). The nurse, Regina made me feel so comfortable and talked to my 4 year old son. She lifted him up in the restroom to wash his hands as she knew I could not lift him. I’m thankful the paramedics brought me here.haylee hunterIncompetent staff. Terrible patient treatment, would not go here again if it was the last hospital on earth.Jade WilsonGreat hospital if you go there during night shift, they are very friendly and helpful, and very timely. I’ve been there once during day shift which was today. During my ultrasound I suffered a seizure at which time the ultrasound technician (a red headed lady by the name of Sarah) became very rude and unprofessional. She was making comments to the other 4 ladies in the room about how the test was unnecessary because I was just there the night before (with a ruptured ovarian cyst) and how I shouldn’t have come to the er and many other unprofessional remarks which her and the other ladies assisting her where laughing about. Not only was I criticized and made fun of by this lady I was also assaulted by her causing injury to me. If you have to have this procedure done please take a friend or family member with you for your protection and if possible avoid letting this lady work on you.H LI will say that they are extremely aware of wait times and do their very best to have you back in a room ASAP. I’ve had several great experiences here but this last one with the flu is why I won’t return. Dr. Made me feel like an idiot and refused to help me calm my symptoms. He even said “it’s just the flu, quit crying. You’re not going to die “. Wow! Horrible service tonight!!garreth price⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedAugust 23, 815 am, pull in parking lot and go directly to desk, within 5 minutes of check in I am being escorted back, nurse walks in directly behind me and starts the process, long story short by 841 AM I had been diagnosed, received my prescriptions, and paid my copay and walking out the doors. EVERYONE WAS AMAZING! This place is a definite asset for Hoover. Great job to ALL, Dr. Rickett you are awesome.robert gillespie⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThis was a great ER. Probably the least I have had to wait to get a room. They were fast and effective. Got a CT scan in about 20 minutes and the results about 5 minutes after the scan. Dr. Rickets was cool and funny. Would definitely recommend to any of my friends.Mattie King⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThis place was so quick .and very professional .I was in and out in 30 mins .Kevin McPhersonSCAM ALERT***Stay away at all costs! I went in for one thing, they said I needed tons of tests, images, scans, which I declined, as I knew they weren’t necessary. They forced them upon me, all the results came back negative (except for one which was misdiagnosed), then I got several outrageous bills. A little over $3,000, when I went in for a couple x-rays of one area. They went ahead and did multiple other areas, then insisted on a CT Scan. I offered a reasonable settlement, only to be treated rudely and laughed at. This is morally wrong and is ultimately a scam. Shame. I will NEVER set foot in any Brookwood facility. Oh yeah, I have health insurance as well. The original total was 27K, when all I wanted was 2 or 3 x-rays of one area! Actually my rating is 0 stars, but that isn’t an option. We’ll end up in court, bc I will NOT be paying for anything that I refused. I should have just walked out, but I will NEVER make that mistake again!William WilkersonWaste of time to come here. I got burned at work and waited for an hour to have a doctor come in for 15 seconds and tell me I didn’t need anything. He didnt even fully come in the room. Save your time and money and go to Grandview or a doc in a box .Ricky Trione⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedIf you ever get sick, in the Birmingham area, especially in the evening or on a weekend, it is a MUST to go to the Brookwood Baptist Medical Center! I received the very best treatment here and I am so thankful for their professional services!Johanna Shields⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI received excellent care and thorough diagnosis. They were very busy but got to me quickly. Both the nurses and Dr. Ricketts were reassuring and good-humored as well as professional. BMC’s Freestanding unit will be my first choice if ever I need ER again.Erika McDonald⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThis was the most positive experience we could have ever asked for at an ER! Fast check in, prompt attention from nurses and the doctor, and everyone was incredibly kind and compassionate. If you are in need of emergency attention, this ER is definitely the place to go!Jeffery Stewart⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedGreat Staff!Jenn Knierim⭐️⭐️FYI you will have to pay a hospital copay which is usually considerably higher than a dr office or urgent care copay. I usually pay $35 but was told at the very end of our appointment here that we owed $250. This is not paid or communicated before you are seen.Beth Glenn⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedAs long as I’m in the area, this will be where I go for emergency care. From check-in to the dr’s bedside manor, this has been the best experience, considering the circumstances of why one would be here.Olivia Oulaw⭐️⭐️⭐️They are seriously understaffed. The registration lady was sweet, the person that splinted my arm was informative and did a great job, the person that helped me to the restroom was wonderful. My nurse was horrible, turse, and rude. I am 61 and had a bad fall and broke my arm. Unil they could splint it I asked for a pillow to prop it up on since i could not continue to hold it up with my good arm. She said “we don’t have pillows for that…we don’t have enough pillows period, I then asked for a sheet so I could roll up and use it to hold my arm up since there were no pillows. She said they did not have extra sheets for that. My meds were not working and i mentioned that usually they use an IV…she said “you’re not getting an IV”. If I have to ever go back there I will refuse having this “nurse” take care of me. Bad experience.Emma Garner⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI walked in at 6:55 and was out by 7:30. This is no exaggeration. The staff is friendly and knowledgeable. I would highly recommend.B L⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedAMAZING. I got in and out in less than three hours. Great staff. Wonderful doctors.paola garza⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedNo waiting outside and everybody is gentle compassionate and friendly. An environment that makes you feel safe, which isn’t easy to do in an ER.Jennifer Cashmore⭐️⭐️⭐️It was a fast check in with little wait but they were terribly understaffed. One ER doc, three nurses and every room full. We were there for 5 hours and had to seek care several times that night. The nurses were so scattered with the volume that they were making statements of things we needed and then forget to order or bring them. One bathroom was out of order and there are only 2 for then entire ER. Patients were having to walk a good distance to use the restroom or give urine samples. With only two wheelchairs available, it was a risky walk for some. Depending on the traffic, it may be better to just go on down to Children’s and get the “all hands on deck” ER environment.Vickie Wing⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe best staff of any experience I have encountered in an er! Very fast and compassionate! Thank you for your awesome service!Deanna Morgan⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI highly recommend this place my friend & I went & we didn’t even have to wait they immediately took me back & the nurse was already in my room with my chart & took my vitals got my information within 5 mins of the nurse leaving the room the actual doctor came in & was very helpful & thorough with my issues & gave me medicine to immediately help with my pain & also gave me mutiple options for continued care. Thanks so much, Dr.Dale E TrammellBrandi NewtonCarried my infant who’s running fever and very weak, not eating, just zapped. No test, didnt even look in throat, nothing, checked temp, say fever virus grabs our money and out they go! Call back as directed when later in the afternoon my son is covered in blisters, nurse tells me rash is common, they don’t test kids or do blood cultures without reason to believe something else is going on and if we want to bring him back we can repay deductible but probably be same experience. Nothing, no meds, no concerns, no effort to help at all! Thankfully monday we got to see our doctor and found out we have a bacterial infection contracted at beach and got the proper treatment for it. These doctors and nurses didn’t even try to listen. Thank goodness nothing happened any worse than may baby being covered in blister from head to two and dehydrated on Monday morning. Wouldn’t consider them ever again! ZERO HELP AT ALL.Amy gonzalez⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedRecently was treated by Lawonda and Bethany !!! Awesome service from Erica too!Melinda Eubanks West⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI was in and out in under an hour and that was with xrays, bandaging foot and knee. The staff was so kind and very efficient.Michael Glenn⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThis is simply the best in Birmingham. Great staff always.Amanda Beth Jarvis⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI came in to er today with kidney stone Dr n nurses have been amazing and pain meds within 5 mind of being back in room ct done only been here half hr not busy at all if u need a er come here it’s a great place…Jack⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedOutstanding care from start to finish.David RezaiDon’t sign anything unless you read it. I was charged over $15000 for a kidney stone. That’s insane!!Peggy Grote⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedGreat staff and doctorschrista norbergNever use this medical center! It’s scary enough that Alabama is the second state in the nation with the highest mortality rate for babies! This medical center makes it clear as to why!Cris Allen⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedIn and outZaria LewisHorrible staffing.Joanna Sheppard⭐️⭐️⭐️⭐️⭐️✅ ER Recommended(Translated by Google) Best ER service (Original) Best ER service
FAQ: Frequent Questions
Here you can find information and answers to frequently asked questions about the Brookwood Baptist Medical Center Freestanding Emergency Room in Birmingham.
◼️ Open 24 hours this emergency room of Birmingham?
Yes, of course. The Brookwood Baptist Medical Center Freestanding is open 24 hours a day for any emergency.
◼️ Is it also open on Sundays and holidays?
Yes, of course. The Brookwood Baptist Medical Center Freestanding is open on holidays and also on Sundays.
◼️ What’s the address of the Brookwood Baptist Medical Center Freestanding in Birmingham
The full address is 7131 Cahaba Valley Rd, Birmingham, AL 35242, United States.
◼️ What’s Brookwood Baptist Medical Center Freestanding phone number?
The phone number of Brookwood Baptist Medical Center Freestanding is +1 205-725-6800. You can click here to call now from your phone.
◼️ What are the GPS coordinates to get there?
If you use a GPS coordinate system to get to the emergency room, you must enter the following; a latitude of 33.4208452 and a longitude of -86.6702363.
◼️ How much is it to go to the Brookwood Baptist Medical Center Freestanding?
The cost of visiting the emergency room of Brookwood Baptist Medical Center Freestanding may vary depending on the type of emergency you have and also the type of insurance you are with. Feel free to ask or call the center before you go.
◼️ How long should you wait in an emergency room?
The waiting time will always depend on the type of emergency at that very moment. You can contact the medical center before to ensure that you can be attended to as quickly as possible.
Other emergency rooms near
If you’re not convinced to the emergency room, below you can see others near of Birmingham.
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