Before you go to Cape Fear Valley Medical Center, you may want to know what the people who have already gone to this Fayetteville emergency room think.
Mahkel ForteThree times I’ve gone, three times what I said was never minded, I was turned away, and dismissed. They wouldn’t even do a blood test to make sure everything with my blood was normal. 1st time I was run out by a group of nurses that called security and threatened to call the police department on me.Brian Kruse⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe Pediatrics ER staff is amazing. You are all rockstars. You made my 3 year old son’s first ER visit very pleasant and processed us extremely quickly. From reception, to xray, to diagnosis and splinting; we were out in 3 hours. Thank you all!Susie Sullo⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedTook my daughter in for wheezing and bad cough.. she was diagnosed with asthma. We were in and out in less then two and the PA we saw, Mr. Henderson, was amazing! The entire staff was friendly and caring .Bert WilliamsWorst medical experience ever. First we were in the waiting room a woman was calling for help I told the front desk and they just didn’t care she walked over to the lady didn’t ask if she was ok she just told the woman to sit up and why she was falling out of her seat. My wife went in because of fainting spell and hit her head on the molding in the bathroom. Went in at 8pm and left at 530 am. The doctor refused to check into her fainting issue because it wasn’t written down by his staff that the fall was do to fainting and that we would have to admit in the er again to see him for this issue. He literally said I don’t care. Way to keep up with the doctors oath cape fear if something happens to her…Jessica EllisWorst ER I have ever been to. The bathrooms were worse than public restrooms at a county fair. No toilet paper in ANY of the stalls. Absolute filth. The waiting room is disgusting as well. People are treated like livestock. Unless you come in in an ambulance or are about to give birth, forget being seen for at least 3 hours. We told the receptionist we were leaving and magically they took my mom straight back. Then she didn’t even see a doctor for another hour! All they want is money. From the receptionists and the security guard acting like they were on the dating game all the way to the doctors’ complete lack of enthusiasm or caring, this whole place should be shut down or placed under new management. We will NEVER come here again. I cannot believe that a hospital as unsanitary as this one is, and with a 1 star rating hasn’t been shut down. The only saving grace that this place has is the nurse was nice.Ryltar RangerHorrible place to get checked in at. Vent while drunk and you end up staying even longer than necessary. Doctor’s take their time to increase the bill. Something that was not even anything to worry about and could be discharged after sleeping it off, takes an extra 10 hours to be seen by the doctor to even get them to realize that it was just venting. Stay away from this hospital as much as possible, their is a reason it is called “Death Valley Hospital” instead of Cape Fear.John⭐️⭐️⭐️⭐️Most of these reviews are a joke, people come in with non life threatening injuries, and are triaged accordingly. Peds is amazing. Don’t blame the hospital for the miserable people surrounding the area. For the vast amount of all walks of life who come through the doors each day, the hospital does alright.Daneja KirklandWaited about six hours with cramps and still wasn’t seen by a doctor. My husband and I walked out of the hospital room and went home. No one stopped us to see if we were okay. No one looked in our direction. Slept the entire night and still no word, call, or anything from the hospital. Nurses did their job, but the long wait to be seen by a doctor made me wonder if any were even any doctors on shift for the night. Horrible. Never going back. DO NOT GO HERE! Nothing but chaos.Charlotte KaufmanThey do not hire doctors or nurses. You will never see one. Do not go here.Jennifer MillerDon’t bother you may die before ever seen! Was brought in by ambulance over 2 hours ago and have to yet to have anything else done besides check in!! Oh by the way I came in for EXTREMELY HIGH BLOOD PRESSURE AND CHEST PAINResha RushThe girl who signed us in was very nice she helped. When we were called my son had a cracked foot the guy who saw us was just unpleasant you can tell he was miserable. The room was nasty it was feces on the toilet. The only good thing is the lady who came to get our insurance was wonderful they need more like her. We stayed 6 hours 5 of those hours were in the room smh. The staff including the doctors need customer service training bad.Sm Joe⭐️⭐️Waited for 4 hours for something that took 3 minutes to talk and look at…Tyler StittGreat place to go if you hate your life. You might have better luck calling your local witch doctor.Charles ReedOver five hours in with a major medical issue and no one has moved from the waiting room. It seems like the goal here is to out wait the patients. One PA controls the front and in the past hour and a half one person has gone into the doors. Yet, I have watched pizza, subs, Bbq and other delivery drivers bring food and coffee. There are now three car accidents sitting out here with massive bruises to the head, broken wrist, and a guy with gauze that they keep replacing. Let’s pad a bill order useless test and not see anyone.Carroway’s CornerTook my daughter here tonight bc the on call doctor for her OBGYN said she needed to go to the ER. After finally being put in a room around 3 this morning she was left there in excruciating pain until 5:30 no nurse no doctor no pain meds or fluids to rehydrate her. She done a urine sample it’s still sitting on the counter three hours later. They just left here laying there like that!!!! I called her OBGYN doctor who was on call which stated there’s nothing I can do unless she goes thru the ER and they call me….. wow needless to say she is back home now in pain and we have no idea what to do. They wouldn’t help her at the ER but she needs to stay there in pain I think not. Called the charge nurse in the green zone her name is Jessica she said she had labs done and she was being admitted um there were never any labs done and she is leaving now bc y’all left her there. She puts me on hold and never gets back with me. The other charge nurse I spoke with told me she was sorry and to bring her back that she’d had to wait and go through the triage again and then they would take her back. She also had no clue what the Jessica girl was talking about bc it was a lie!!! Very disappointing and my daughter is still in pain with no helpTierra GilmoreBeen to this hospital more than twice in one week. Was given medication to cure my problem and medication made it worst than it was. Waiting time is longer than 4 hours and my last time they had a man there leaking blood out of his head never cleaned up the blood off the floor and had him sitting. This is by far the worst hospital to go todee love almonteWorse emergency room ever. Don’t go there. I went there cause I was peeing blood. They told me it was a urinary tract infection, they prescribed antibiotics and in the 4 day drinking them I receive a call from them (ER) saying that was the wrong prescription to treat my UTI. What a joke if I could give 0 starts I wouldJason BakerDid a terrible job of suturing my daughter’s finger, it started bleeding less than 30 minutes after they were done. When we came back to get it fixed they double charged me for the visit. the number for billing rings for 12 minutes and goes to voicemail, I left 5 voicemails over the course of three days and never got a return call. they charge $1,250 just to come to the ER and then an additional $200 to put some super glue in a bandage on it. The staff is inept and apathetic with no customer service skills whatsoever. Only come here if it’s your last option and be prepared to pay through the nose for it.key jayHave been waiting in the waiting room for 3 hours, when I inquired about how much longer the wait might be, I was told by the nurse that I’d only been waiting for 3 hrs, some were waiting for 6….apparently my inquiry annoyed her. She further informed me that i had NINE people ahead of me. Had I not beenbhere for my child, I would have left. Security staff is very friendly and helpful. I would rate them 5 starsTara Marie⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedVery professional nurses, nursing assistant, and doctors. Initially I was hesitant to go there because of the bad reviews and thought about waiting until Urgent Care opened up, but I am so happy we went here. My boyfriend went in for a sprained ankle and passing out, but they found a heart defect. If it weren’t for the diligence of the nurses, we would have never known about his condition. Thank you to the medical professionals, especially Ms Murphy.James VaughnWorst experience ever you’ll sit in the waiting room for hours while people who just walk in go ahead of youRaquel McClennyI came in at 10:17pm with the chief complaint of chest pain after a car accident. I was not taken back for x-ray until 12:10am, CT at 1:30am and I still have yet to see a single Dr other than the one in triage that barely listened to me when I tried to tell him what happened. Another person came in at 1:12am with a sprained ankle and they were taken to a room at 1:55am. Unacceptable .I’ve been sitting here for 4 hours with chest pains following an MVA in a waiting room while someone with a sprained ankle gets seen in less than an hour . I will be contacting the director of emergency services tomorrow. If I could rate less than one star I would.Tammy SmithTook my mom to ER yesterday and we waited for 2 1/2 hours before we found out that there were 158 people in front of her and she was having very bad abdominal pain. They never mentioned that there were so many people in the back where you couldn’t see how many were in front of you waiting to be seen. Also they announced for people to be patient that there had been 1 man waiting for over 6 hours to be seen. They should never use that as an example of the waiting time.Jessica DavisWorst hospital ever pregnant canca get lab results waited for seven hours please go somewhere else if you can cape killer is not a good hospitalDiana BunchSitting in this waiting room for over an hour now. Unacceptable. By the time someone puts stitches in my foot it either closed by itself or I done blead to death. Never coming here again.And they can’t say they busy, there was only one person in here with me. SmdhMaddie SpicuzzaThe WORST hospital I have ever been too. My boyfriend has a kidney stone and they needed to do a procedure to take it out and he didn not even get seen! If I could rate less the one star I would. Horrible and rude staff also. I don’t know how this hospital is still even going.Scott CraigZero. Still waiting in the ER after 11 hoursSFMake sure you check with your insurance company before you make any payments on a bill they send you. Check every charge.Lani Davis⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedPersonally I like this place. It’s one of the best hospitals in NC in a huge city of course the wait time is going to be long. Staff is welcoming. Doctors took care of me. Security is way better now. I love it.Stephanie AubasThe absolute worst experience of my life.. I came in an ambulance after having a seizure and they checked my vitals and rolled me into a waiting room.. what kind of place does that I say there in the waiting room for hours and hours and no doctor was even called to check on me to even see if I was ok. This is the worst place. No to mention I was pat down by a security guard as soon as the ambulance brought me in the back.. what in the world. I will never go back to this hospital.Robert Miller⭐️⭐️⭐️⭐️Went to this ER despite seeing the bad reviews online.. had a very positive experience much to my surprise! I had a potential bad head injury that needed CT scan and stitches. I was seen fairly quickly due to the nature of my injury & was put on the “fast track “with a few other folks that needed immediate care. I was in and out stitches and everything within 3-hours.. very reasonable imo! The staff & security were professional and efficient as possible despite the waiting rooms being completed full! Just my experience but don’t discount Cape Fear based on all the negative reviews.. the staff has to triage ppl as they are admitting based on the severity of you conditions guys.. and have a limited amount of beds that can be occupied at any given moment! A person with a dire condition will be seen quicker than someone with flu symptoms or stomach pains.. it is an ER after all! Just my .02 but a lot of these reviews are unfair imo.Bobby MarrettAwfulAlesha LoBeen in the ER since 12am, it’s 6:30am. The worst hospital I ever been too. The don’t even care eitherMarisa JonesThe worst place ever!!Carrie Kay⭐️⭐️Why all so much security and if it is necessary the process really need s to be adjusted? The security staff is really nice but standing in line while a loved one is being treated not once but twice just to receibe a hand written number (no ID checked) seems a bit excessive. When asked why there was so much my only answer was. It’s an emergency room. ???? Treatment hasn’t even been received yet.Scott WatsonI went there on a Friday evening with severe chest pains after 3 hours I was taken back to see doctor they ran some test and was told they can’t find nothing wrong go home and quit smoking , went home with in 30 minutes I had 2 more episodes of severe pains to my chest went back to E.R and was told again to go home and follow up the a personal DR. On Monday . Don’t waste your time or life at Cape fear valley go to Betsy Johnson in Dunn it’s worth the drive .David StraitTook my wife here at 12:34 AM because she was having serious abdominal pains ( She’s 16 weeks pregnant ). Her symptoms were nausea, light bleeding and sharp left side abdominal pain. She wasn’t seen until 3:40, then we sat in the room for another hour. If there is something seriously wrong with you I advise you to find a different ER.Krystle DawkinsThis place is the worst hospital I have ever been too! They will make you wait hours and hours in pain! Throwing up, bleeding, you name it they shove you into a waiting room for hours. You see plenty of nurses and doctors walking around talking and yet your health is the last thing that’s important to them. They are rude. To be nurses and doctors you guys can’t be serious with the way you treat people. Cape fear valley will end up killing you!Robert Ring8 hours before I was called to the back. 12 hours went by before I finally had enough and told them I was going home. Something has to be done about this place. I don’t blame the staff, I blame management. CFVMC does not seem to care.Eva DensonTHE MOST RIDICULOUS HOSPITAL IN CUMBERLAND COUNTY!!! My daughter has a borderline mental illness and they send her home without even evaluating her!!! So what happens if she decides to commit sucide, hurt her brother or someone else??? Of course the finger will be pointed at me for bad parenting. But I asked for help knowing that my child needs it and am denied care!!! Thanks to Dr. Mahhamad and Nicole the RN!!!!Jeff FischerLet me get this straight. My fiance has extreme pain and you send her home saying you can’t help her. Your hospital has pain meds and iv treatments you can’t admit her? What part of hospital and emergency am I missing? How can you say you can’t help her when you have the facilities to do so.? So where do you go when the ER says they can’t help and your stuck at home crying and screaming I pain. Your hospital is for profit not for helping she should be admitted amd helped and you basically leave her on her own. Security keep your hands off people. This place is the worst er in the USA Cape fear sucksAshauntis Mcnair⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI work here. It’s a different perspective from the other side patients don’t see how we bust oue butts because all 100,000 patients we see in a day need undivided attention.Jerrod HurstLongest wait and worthless staff literally watched people that came in hours after me going back first, beyond terrible ER I would die before going hereJohn MachinetakemoneyThis should be a comedy website. They help with nothing and charge a lot. Sad day when u go to the ER and they can’t help where am I supposed to go now? Back home in severe pain. Cape fear is just another pay and leave hospitalnoahracheljohnsonI broke my heel (calcaneus) in half and rushed here at around 11:00pm on a Thursday night. After three hours I was signed in. Five and a half more hours later my wife went to ask if I could get something for pain and they didn’t have me logged in their system. obviously I was never properly checked in. Finally after almost nine hours they called me back. I was given x-rays and told they were inconclusive and I had a sprained ankle. They forced me into a splint and wrapped it in an ace bandage, and sent me on my way. The following Monday I went to an orthopedist who at first glance diagnosed me with a broken foot. Two x-rays later they discovered the bone was literally broken in half. Thanks for literally nothing, Cape Fear. If nothing else you possibly made the break worse.strawberry jacksonGo to another hospital if you can..Zack HaasWife came in with heart problems took three freaking hours and still didn’t get to talk with a doctor so she left… This hospital isn’t a hospital it’s a waiting room to die in. Horrible service.Paul StreetIt is every movie scene where an ER is overcrowded, understaffed and moves at snail’s pace. Zaps your day, energy, and hope in the human race. Lousy.ashley jodoinIM sitting here right now in so Much pain and have possibly a bRoken able I have been in the waiting room for two hours they don’t care they are not in pain right. .. awful awful awful care hereJessica UpchurchThis hospital is a joke i will never come back and bring my mother who has ms and hurt her back from she hurt it and they just send her homeBrendella WootenTHE WORST HOSPITAL EVER!!!
FAQ: Frequent Questions
Here you can find information and answers to frequently asked questions about the Cape Fear Valley Medical Center Emergency Room in Fayetteville.
◼️ Open 24 hours this emergency room of Fayetteville?
Yes, of course. The Cape Fear Valley Medical Center is open 24 hours a day for any emergency.
◼️ Is it also open on Sundays and holidays?
Yes, of course. The Cape Fear Valley Medical Center is open on holidays and also on Sundays.
◼️ What’s the address of the Cape Fear Valley Medical Center in Fayetteville
The full address is 1638 Owen Dr, Fayetteville, NC 28304, United States.
◼️ What’s Cape Fear Valley Medical Center phone number?
The phone number of Cape Fear Valley Medical Center is +1 910-615-4000. You can click here to call now from your phone.
◼️ What are the GPS coordinates to get there?
If you use a GPS coordinate system to get to the emergency room, you must enter the following; a latitude of 35.0311904 and a longitude of -78.9323695.
◼️ How much is it to go to the Cape Fear Valley Medical Center?
The cost of visiting the emergency room of Cape Fear Valley Medical Center may vary depending on the type of emergency you have and also the type of insurance you are with. Feel free to ask or call the center before you go.
◼️ How long should you wait in an emergency room?
The waiting time will always depend on the type of emergency at that very moment. You can contact the medical center before to ensure that you can be attended to as quickly as possible.
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