Before you go to ER, you may want to know what the people who have already gone to this Kansas City emergency room think.
Lonnie Buerge⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedReceived great and instant care. It was amazing. Thank you so muchEarline JohnsonNurse Allison assaulted me while I was a patient at these hospital. I complained about not being treated properly because I was black. She told me that I was free to go somewhere else. When I grab my purse to do so. She then attack me and tried to act like I attack her. I reported it to the main hospital and Research won’t do anything about it. She can still hurt someone else.Mila JNormally when visiting this location you’re in and out within an hour or two. Today I sat in the ER for 4 hours…. why? Because someone mishandled my lab sample and it was never received by the lab.l was also catching attitude for asking questions about my health. I went in for an ectopic pregnancy scare, I was told by a “nurse practioner” that because I’ve already taken a pregnancy test at home and it was negative ,10 times out of 10, my blood results will show up negative as well. Not accurate, early pregnancies rarely will be detected by a home pregnancy test and requires an HCG blood test. The kicker of the whole ER visit was sitting in my ER room and overhearing “confidential patient information”. Room 17, her name I will not say for obvious reasons has gonorrhea. Room 18 which I was in, I overheard that my lap samples were mishandled and never made it to the lab. Research sucks!Matt Camden⭐️⭐️My experience at the hospital while I was there was great – short waits, prompt and friendly doctors, great treatment. On that front, they are great. The reason I leave such a low star rating is because of the nightmare I faced with billing. First, the ER sent me a $5,000-ish bill, as they forgot to apply my insurance. No biggie, so I get them my insurance information. They then send me a bill for $600 as a “discount for my uninsured status.” Again, I send my insurance information. Three months go by, and I discover by checking my credit score that the hospital has sent my bill (now $1,050) to collections, without ever sending me a copy. This cost me 45 points on my credit score. A week later I get a bill for about $1,000. After spending about 4 hours on the phone, the billing department tells me that the bill at collections is from the physician, and that I need to pay both $1,000 to the hospital and $1,050 to collections/physician bill. The physicians office that sent a bill to collections refused to help. They said “sorry, it’s in collection now, there’s nothing we can do for you. Talk to the collection agency.” Another week and another 4 hour time investment later, I get an itemized bill from the hospital, which details all of services I received. Admittedly, the hospital’s bill of $1,000 seems legitimate. However, I had to spend hours on the phone with a collection agency to get an itemized Physician’s office bill on the amount in collections; finally, the physicians’ office admits that they double-billed me and removes the collection. 8 months and many hours of my time later, my credit score has finally been repaired and I finally have a proper bill that I can pay. The care I received was great but due to the absolute nightmare I was put through by the billing department, I will no longer be using this hospital or any HCA facility, including changing my primary doctor.Beverly Goodhue⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI love the services I receive. They always refer me to next step also call next day if I need help with referral from ER Dr. They get me in and out at a reasonable time. I know if I need help this place is awesome.Travis Hill⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedWas seen at the ER Saturday, the staff was fantastic, and attentive. Good job at explaining every step of the process, and was able to go home that night.Sondra Atherly⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedBeen there several times with family members. The staff is awesome, from the docs to nurses to the security guards.JeanHelene Davis⭐️⭐️⭐️⭐️Neighbors dog bit son – seen SUPER FAST, not like other ER waiting areas. Doc was in room by time nurse finished her work- excellent staffChanel Rayfield“Only required to wash hands at the start of shift” If kansas city’s health is in brookside ER’s dirty hands, Kansas City is in trouble Have to literally beg staff to wash hands, they get an attitude if ask. My daughter was given a rectal exam and I asked doctor to wash his hands first before putting his finger in her butt, and he proceeded to tell me that he was going to use two pair of gloves and didn’t need to, when I insisted, he used hand sanitizer and I said no, soap and water please and his nurse proceeded to tell me that hand sanitizer is actually better than soap and water at killing germs (like if you really believe that start bathing with it then) and spent more time trying to tell me about what studies have proven than they did actually washing hands and I’m still like, so what, wash your hands before you touch my daughter. When he finally did wash hands, he didn’t even use good hand washing technique he was finished in like 5 seconds and didn’t do much scrubbing. Came in to ER about a month later different staff, same problem. I asked them to wash hands before touching her and checking her throat, and nurse told me that the director infectious disease( think that’s the title) told staff they are only required to wash hands at the start of shift and when they get blood or something on their hands. Think about this… In a 12 or 8 hour shift, staff thinks that’s it’s ok if they wash their hands once after seeing dozens of patients. Well same thing happened, they tried to use hand sanitizer when I asked them to wash hands, had to say soap and water please, mediocre hand washing followed. Same issue with handwashing after going back a couple of more times, so not an isolated incident. Even though it’s remodeled its dirty, check out the floors they are dirty, and dust is everywhere. If kansas city’s health is in brookside ER’s dirty hands Kansas City is in trouble. After other issues with uncaring staff, that don’t give undivided attention and possible HIPPA violations, I refuse to go back. This was my go to ER for about 10 years because of the fast, great service I used to get. They no longer have my business.Traon AndersonHorrible nurses, they move slow and don’t take any patient seriousBader AlqdeerI told them I was extremly tired and I need to see if I have vitamin deficiency or not. They just refused to do soLatisha CarterDoctor not very friendly. I was sick as a dog they act like they didn’t want to touch me. Give me a prescription and send me on my way. I will never go there againgeraldine gates⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedVery fast service. In and out
FAQ: Frequent Questions
Here you can find information and answers to frequently asked questions about the ER Emergency Room in Kansas City.
◼️ Open 24 hours this emergency room of Kansas City?
Yes, of course. The ER is open 24 hours a day for any emergency.
◼️ Is it also open on Sundays and holidays?
Yes, of course. The ER is open on holidays and also on Sundays.
◼️ What’s the address of the ER in Kansas City
The full address is 6601 Rockhill Rd, Kansas City, MO 64131, United States.
◼️ What’s ER phone number?
The phone number of ER is +1 816-276-7380. You can click here to call now from your phone.
◼️ What are the GPS coordinates to get there?
If you use a GPS coordinate system to get to the emergency room, you must enter the following; a latitude of 39.0071308 and a longitude of -94.5774946.
◼️ How much is it to go to the ER?
The cost of visiting the emergency room of ER may vary depending on the type of emergency you have and also the type of insurance you are with. Feel free to ask or call the center before you go.
◼️ How long should you wait in an emergency room?
The waiting time will always depend on the type of emergency at that very moment. You can contact the medical center before to ensure that you can be attended to as quickly as possible.
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