Massachusetts General Hospital (Boston)

Type Emergency Room (ER)
City Boston MA
State Massachusetts
Address 55 Fruit St #2622
Phone number +1 617-724-4100
Website massgeneral.org View
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Where is the Massachusetts General Hospital – Emergency Room?

Massachusetts General Hospital ER Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Although this is the hours, please feel free to call the Massachusetts General Hospital phone number to confirm.

Massachusetts General Hospital Reviews

Before you go to Massachusetts General Hospital, you may want to know what the people who have already gone to this Boston emergency room think.

Sopheak Vong⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI don’t know why I’m writing a review for an ER… but they were cool and professional people so giving out some recognition. Check-in run by Bianca was smooth and had good vibes, the nurses who I forgot their names were cool interesting people.Ivette Arroyo⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI took my daughter to the ER and from the moment we went in we were treated with much care and patience. Explaining each step of the way and answering all questions. The support, attention in making sure she was comfortable was excellent. I am grateful to everyone from front service to the staff surrounding for their warm and welcoming care!Jean M I wish I read Evita’s review before I came to MGH as I had a similar experience. I went there because I assumed I’d get top notch diagnosis for my sudden spat of migraines. As I was in the triage room waiting for a Dr, I noticed that a patient who came after me was seen before me. I asked the security employee(who was very nice) why that happened since I couldn’t track down a Dr and he replied that maybe because the patient was a security risk. Didn’t buy it but I was in such excruciating pain that all I wanted was treatment. I wanted to leave, but the security guard encouraged me to stay since it might take just as long at another hospital (2hrs at this point).Eventually the Dr arrived and greeted me with his left hand, which was odd. He goes to explain my symptoms and realizes he’s confusing me with another patient. He then offers his right hand and restarts his screening. He was nice but I had so many questions in my head about this encounter. Then I was asked to leave the room and head to a waiting area for IV. Really? I wanted to lie down so badly but all they offered were 2 chairs. I then listened to other patients’ diagnosis who were on beds in the hallways..why bother signing HIPAA paperwork when your business is out in the open. 7hrs later, no pain relief and all I got was an IV and probably a hefty bill. So I may have to agree that if you are African American, you are better off somewhere else.Scott Reid⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedMy sweetheart has several debilitating conditions, which require frequent hospitalizations. We’ve been through several hospitals for GBS, and especially for chronic pancreatitis. Tufts just treated symptoms, while later Mass General proved aggressive in efforts to find all clues, as to why pancreas flares up, why it blew up, how to restore quality of life. We are really grateful my sweetheart is on Mass General patient roster.Linda Riendeau If you are not on your death bed, you are ignored and placed in the hallway. Even when you ask for medications (numerous times), they are too busy to give you the meds you are prescribed which causes more pain and frustration for the patient and their advocates.Chinnu Boo After 5+ hours of waiting. You are left in the hallway while staff are on social media. Providers do not ask for consent to use a scribe. I should have gone to BWH, partners should not have MGH it is ruining Brigham’s reputation. You are left wondering what’s happening while in pain. Leaving people in hallways is very uncomfortable and humiliating while providers are busy socializing. Patients are hooked up to machines while waiting around for treatment in the hallway. Even though there are spaces available, even space behind a curtain would be more private than waiting in the open. I have asked if I can drink water and have been given only a non answer. Whoever the directors are not keeping up with quality patient care here. I’ve been here for almost six hours. ONLY GO TO THIS HOSPITAL IF YOU DONT CARE FOR YOUR HEALTH OR TIME!Philip Hodgkiss The staff in general were very nice and accommodating. Be prepared to wait a long time and DO NOT expect to have a room even those rooms with curtains. Even though there are plenty of rooms, you will most likely be in a bed in the hallway or in the mini waiting rooms with your IV. Oh, they have no problem discussing your medical condition in the hallway or in these waiting rooms in front of other people (they did ask for permission).Deb Dolinger Anderson⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedBest hospital in new England. Kind nurses and doctors.Ali Daher Horrible experience everytime I unfortunately had to visit. Detached doctors and nurses who don’t care about you. Waiting hours and hours for only a simple blood test and then waiting hours for the resident doctor util she is free like signing the discharge papers. I left still with the excruciating pain and swelling in my abdomin as I knew they wouldn’t do anything. Highly berucratic.Islam El bakoury I did have an allergy and didn’t know so I panicked and went to the ER. They let me wait for an hour before admitting me and let me wait in the exam room for another 30 mins till I was back to normal, THEN the doctor examined me to let me go and charge me $1500+ It is really bad.john fletcher in er wish we had read reviews patients waiting hours to be seen staff.socializing for the most.part couple.of nurses just walked by with dd coffees going on 2 hrsAaqsa Siddiqui Worst ever experience! Radiology department is backed up and had to wait more than 8 hours just to get the results. Staff is ok but not helpful. I wouldnt suggest anyone to go to this hospital in emergency!!Anthony Burgess⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe nursing staff is wonderful!Da Governator I do not reccomend this ER. Defensive and unempathic ER staff and docs. I’ve never felt helpless at a hospital until this place…..Tigga Rodriguez⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedVery time I go to this hospital it’s nothing but the best treatment!!! This is the only place I will let touch my body!!! I loved out of state and have flown back here for many years just for treatment!!! I love this place and the staff is awesome!!!mgb mg There is only an illusion of “health care” in the United States. If you differ with this hypothesis, please call or visit an ER in a major US city, or … call to schedule an appointment with an MD – a specialist or PCP. Paying for “insurance” has no relationship – whatsoever – to “health care.” (the spin from politicians, the media, etc., reiterate this myth – that once one is “insured,” they are protected by a magic cloak of health… only it is not “Insurance,” and the patient is a third party to their own health…)Tate Tonuc⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedFantastic doctors and nurses. Polite, humorous, top notch bedside manner. Saved me from MRSA infection: performed a small surgery and gave me Rx for antibiotics. We came in around 11 pm and were out by 1am. Not bad for an ER!Sean Jung You wonder if they forgot about you because of the wait times. Be prepared to wait 6+ hours while watching doctors and nurses walking around having a chat.BullRunOptions⭐️⭐️The staff was ok but my issue is that i came in an ambulance and somehow no one has my stuff. MY cloths walllet phone everythng is gone and I keep getting the run around.Heidi Ludwick Worst care in Massachusetts. The ER is so crowded it takes hours to be seen, even when brought by ambulance. Floors and bathrooms are discusting. The Dr’s and nurses have zero communication skills and have no idea who is there for what treatment. Save yourself the trip in and go-to UMass Worcester, at least there you receive actual care.Elena Iakovleva⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedMy most trusted place to go in Boston.Bob⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedWorld class hospitalCam Duval⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedEveryone was very kind and made the process as quick as possible. Treatment was fast and I was surprised to see how nice the installations are, too. Good job everyone!D Burton Will not provide any internal numbers for different parts of the trauma units to love ones. Only give numbers to doctors. Also, when you are transferred no ones answers. Very poor communication.David Forney Racism/Racial profiling are a huge issue in the MGH emergency room. My wife is of African decent. She has Atrial Fibrillation which causes her to have episodes of chest pain, difficulty breathing, low blood pressure, and a racing heart rate. This understandably leads her to panic. Despite being informed of her heart condition, the doctors and Mary (the nurse in charge of my wife’s care) apparently decided to treat her as a drug overdose case – likely because her skin is black. Mary told my wife that “she had done this to herself” and that “she would be in trouble with the police” when they got a urine sample from her to prove her drug use. My wife was already in a state of panic due to her heart condition; these false accusations only increased her stress. The urine test proved she did not have drugs in her system. The “drug overdose” diagnosis seems to have been a product of racial profiling. I find it sickening that such racism/racial profiling occurs at any healthcare facility in 2018 – let alone MGH.George Zhu Extremely long wait time at ER. Seems no one cares about you and all they will tell you is wait.Annalyn Bachmann I went to the ER due to a possible blood clot and had the worst experience. I was seen really quickly, which was the only positive part. When the doctor came in, he came off as rude and unprofessional. When he left the room he informed me that I would have to leave the room and go sit in a waiting room “to make room for other people”. I spent approximately 2 hours in a waiting room next to a man who was clearly in severe pain and should have had an examination room. He was clearly so uncomfortable, and honestly it was painful to have to sit there next to him and not be able to help. While waiting in the waiting room, I got to overhear really unprofessional conversation from the nurses about someone who had gotten pregnant and was described as a “creature”. After the results from my ultrasound came back clear, I was essentially discharged without any answers or help from the ER staff. I had massive random bruising on my leg, and no one took the time to figure out why or even suggest something. The only suggestion I got was a compress, which clearly would not work with bruising because it would cause more pain. When I said I was having a hard time walking, I essentially got a shrug.I’ve been to the MGH ER a few times, but this was by far the worst experience I have had there.Shahania Tihamiuddin⭐️⭐️While they actually do perform tests, lack of equipment cause more harm to patients then the actual illness at some point, having to stay sitting for 12-18 hours in uncomfortable chairs without any food or drink is ridiculousTim Mckinnon I’m a 34 year old pizza chef. I have an 8 year old daughter that lives with me Mon thru fri. I live in merrimack nh where my fiance and I own a townhouse. On Oct 14 I was in a serious car accident resulting in two broken ankles one being very serious. I was flown to mass general hospital where I received 5 surgeries. For the first two weeks I was on an opiod regiment of 15mg of oxy contain every 3 hours as Well as a time release morphine once every 8 hours. When I was starting feel a lot better a nurse came to me talking about my go home procedure. Part of was a prescription for oxy. I refused I didn’t want any narcotics home. She said I couldn’t because I would run into withdrawals from the opiod.i got very angry I don’t take pills or drugs but now I’m addicted.so I would have to buy off street to keep from getting sick. I currently am a medical marijuana patient in NH. I asked if I could have some cannabis for pain instead of something that the country is having a big problem with right now and they told me no. The best hospital in New England doesn t offer an alternative pain medicine. This makes me very angry. I am not a drug addict and I refuse to let the hospital make me one. So I refused all opiods since I heard the news of withdrawals. It’s the hospital creating a pro elm. Cannabis is not addictive and has no side effects.i use cannabis for my type 1 diabetes and my epilepsy which I thank God that it is available for me in NH.Mike Fink I went for issue with stomach and feeling sick, tired after long day. I panic about finding out my insurance is cancel. Hospital security then abuse powers with neglect and exclusive force causing abuse to me mentally and physical and injecting me with medication not ask for. Complete loss human rights. The security assaulted me several times, was like being kidnapped by 10 police academy drop outs. There was no need for this, be careful untrained security with no compassion for humans and abuse of patients and power. Charles Mass General Hospital Pateint Abuse 2017 by Security teamizamar Gadea Every time I come here I have the worse experience. Staff is very unprofessional. Will be switching my kids to children’s Hospital!

FAQ: Frequent Questions

Here you can find information and answers to frequently asked questions about the Massachusetts General Hospital Emergency Room in Boston.

◼️ Open 24 hours this emergency room of Boston?

Yes, of course. The Massachusetts General Hospital is open 24 hours a day for any emergency.

◼️ Is it also open on Sundays and holidays?

Yes, of course. The Massachusetts General Hospital is open on holidays and also on Sundays.

◼️ What’s the address of the Massachusetts General Hospital in Boston

The full address is 55 Fruit St #2622, Boston, MA 02114, United States.

◼️ What’s Massachusetts General Hospital phone number?

The phone number of Massachusetts General Hospital is +1 617-724-4100. You can click here to call now from your phone.

◼️ What are the GPS coordinates to get there?

If you use a GPS coordinate system to get to the emergency room, you must enter the following; a latitude of 42.3627665 and a longitude of -71.0689546.

◼️ How much is it to go to the Massachusetts General Hospital?

The cost of visiting the emergency room of Massachusetts General Hospital may vary depending on the type of emergency you have and also the type of insurance you are with. Feel free to ask or call the center before you go.

◼️ How long should you wait in an emergency room?

The waiting time will always depend on the type of emergency at that very moment. You can contact the medical center before to ensure that you can be attended to as quickly as possible.

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