Before you go to Mount Sinai Queens, you may want to know what the people who have already gone to this Astoria emergency room think.
steve frommer⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThey took great care of me there the first time I rushed there and my follow up return visit 10 days later. The PA gentleman who took care of me initially and stitched me up was great and the PA woman (Sara) who removed my stitches was terrific too. The entire staff was wonderful; thank you.Carlos Napoleon RivasTerrible slowly…. I think is a joke this is the second time I came and I regretted…. no compassion respect for the time. You’ll be ignored for a couple of hours…. Terrible experience… no more chances to this ER.sebastian tamayoHands down the worst experience i’ve ever had in a emergency room. Went in coughing my lungs out, high fever, chills, and muscle weakness that i could barely walk. Aside the from the wait being excessively long due to FOUR nurses calling out on the same day (triage nurse told me, that even felt bad for her, due to the overwhelming amount of work that was being thrown at her). Experience was horrible starting from the Xray tech, to the “doctor”, all the way to the discharge secretary. I had to beg the “doctor” to give me something for the chills, as i was shivering uncontrollably, and she only gave me ibuprofen towards the end as the nurse was handing the discharge papers. I was in no conditions to walk out by myself, but i was so furious and lucky to have a relative there with me to help me walk out that i didn’t want to start a scene. I walked out feeling worse, then how o came in. Here’s the catch, the “doctor* said my lungs were fine, but towards the end she diagnosed with acute bronchitis, but also mentioned in the beginning that my larynx was inflammated. Had to leave to lennox Hill to get adequate treatment to at least be able to breathe better. I’m considering taking legal action. If you’re sick and you value your life and health, by all means avoid this emergency room!Khan OThe absolute worst healthcare service I have ever gotten in my life. Is this really an emergency room? The staff are extremely rude and horrible and careless. I’d say you can come here, if you love wasting time and getting treated horribly when you’re extremely sick!!!!Peter JimenezHorrible emergency department. Nurse told me directly in front of two patients that they are understaff with doctors. There were only two doctors currently in the unit seeing patients. The doctor with the silver chain was sitting in front of the computer screen for hours. The other doctor smiled with embarrassment when I told the nurse “you’re telling me there are only two doctors covering this unit?” I waited for our three hours. For nothing. I left. No way in hell this hospital is going to Bill my insurance. The patient next to me was waiting for 3 hours as well with a big opened cut with a broken finger in pain. He asked the nurse to please assist him but her statement “we have to wait for doctors orders” Why did you become a nurse then? What’s the purpose? For job security and benefits? Obviously…. She’s a nurse…clean his womb in the meantime offer patient care. Don’t just stare at him with your moving computer for show. It’s funny because I’m pursuing Global Health Care Policy and to witness the workflow of this department was an embarrassment. Too many standby nurses waiting for a doctor to tell them what to do. Horrible horrible department. There needs to be a change of management. Positive upbeat workflow. These health professionals do the same thing every day we get it but these patients most of the time come one time…make it a safe healthy comfortable environment. These professionals are making really good money for what….to type away on their EHR with no patient in sight.Beyond DreamsI was in the emergency room with extreme headaches which affected my balance and nerves. The headaches were excruciating that I could not walk because the pressure of the pain hightened. As well as when I’d lay down it got worse. The doctor that saw me. Yes SAW me, not examined me. Which he should’ve properly. Just looked at me as if I were another dollar sign. Says that there isn’t anything abnormal in my CT scan nor urine test. They didn’t even do bloodwork to check if I may have an infection etc. And I do not even believe they checked my urine because as I observed the nurses, I saw that all they did was walk around typing stuff into the computers, with a urine sample placed on the bottom of the computer system roll about. Very unprofessional and unfriendly. I called the nurse to ask a question which i got a nasty response of him saying WHAT!, then he realized that he was out of line and ACTED friendly. I am sick of people who get hired in the medical field that have no empathy for patients that are ill. Noone wants to be ill but it happens, and we sure do not want to be treated as ginny pigs and trash. And this so called ” Doctor” by the name Jimmy told me with an attitude there is nothing in the CT scan and even if I do bloodwork I am still sending you home. Well doctor you may have gone to school for medicine but to be sincere and kind to patients is a hard thing to learn if you aren’t born or raised that way. And the diagnosis of me having just anxiety is very wrong, because anxiety does not make me wake up with a swollen eye and blurred vision. With chills and still pressure in my head. I’m disappointed and don’t know where to go for this emergency, seeing that this hospital isn’t the only one that will give me a negative experience. Make sure you take care of your health and overall well being folks because we are doomed in this world with the medical field, dental field and many others.Michael GarciaSluggish staff with no sense of customer service whatsoever. Even their billing department within their organization can’t communicate with each other properly, I’d rather get an infection than go to the emergency room here.Silvana Novais⭐️⭐️⭐️⭐️Great hospital, clean and friendly staff, wait time is long but not bad. They helped with attention and doctor was very professional.Ahmed LameiWaiting time is very long I waited more than 3 hours for the doctor to give me bill and some waterEmerald Lucas⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI had a great experience here tonight. I waited to get an issue with my knee checked out because of a hospital phobia, but the staff here quickly assuaged my worries. Dorothy in particular was really nice to me, and Rudy was an amazingly helpful PA. I did hesitate to give it 5 stars because of one particular person on duty there who clearly refused to look at me or acknowledge me as a human being. She ignored me completely when I got up to ask for help (with a busted knee, after waiting two hours, in the most polite tone I could muster.) When I say ignored, I mean refused to look at me or make eye contact at all. I initially spoke directly to her and rather than look at me, she stared intently at her computer screen. Anyway, even though she was terrible the gentleman working with her was very friendly and quick to jump in, he made me feel much better and let me know I’d be taken care of soon! So basically, other than this one bad apple, everyone I encountered from the greeted to the discharge person was very friendly and helpful.S BWent to this ER with really bad food poisoning. They take my temperature, take my blood pressure, and put me on a bed for two hours. The doctor comes in after two hours, and by that time I’m already feel better. We have a brief chat, she presses on my abdomen, and offers me an IV but I ask if it’s necessary because I don’t have health insurance. She tells me she thinks I’ll survive without it, so I get sent home. I get a bill in the mail for $1,240!!!!! I think this is shocking enough, but I just received a second bill in the mail for $360!!! So I’m expected to pay $1,600 to have my temperature and blood pressure taken? Wow. Just wow. And for all I know more bills will come in the mail. Healthcare in this country is BROKEN. If you don’t have health insurance just die in the streets or go bankrupt.Courtney LeyCame in around 6:30 pm. took 3 hours for someone to draw blood and go for my CT. The ER on the West wing was slow. But the nurses and PAs felt the need to talk more about their personal lives with each other rather than help the people waiting. After someone went over my results with me they told me I would be moved to a bed upstairs and that was around 9:45 pm. It is now currently 1:15 in the morning and I’ve still yet to be brought up stairs. Mean while they feel the need to put people who are waiting for a bed upstairs, into rooms in the ER where they won’t turn off the lights, or provide a pillow or even give you an extra sheet to stay warm. Not sure about you but I like to sleep once in a while. Extremely slow and poor communication among the staff here.Leonel MinayaWhen you go to the emergency room you have to wait a all day to get checked no one pay you attention they bring you in take all your information insurance and stuff like that but one you in you can sleep wake up and no one came to you I already left the hospital 3 times because the waiting timeMagi Hossam EldinIt was my worst and the most unsatisfying experience i ever had the waiting time was extremeIy long I came around 12 i was in the hospital for 5 hours and 4 of these 5 hours were just waiting time i left around 5:30. I woke up with a bad flu, I had a sore throat and my tonsils were inflamed. I came to the hospital with severe pain seeking help cause i wasn’t functioning properly the day before and I fainted too, 5 hours later I left still in pain with only bunch of pain killers that didn’t even help. My visit to the ER was totally worthless, and disappointing!Rajib H. MalikWorst experience in my life. Extremely delay to visit a doctor. I don’t know how come it’s call emergency. I hope Mount Sinai management will take care about it for better service.Samima Habbsa⭐️⭐️Awful. 2 IV saline’s and a Tylenol for over six hours of waiting. Repeatedly asked to speak to the doctor so we could be discharged since nothing was happening, kept deferring saying he would talk to us in “two minutes” to re-evaluate but never came. In total spoke to him for no more than three mins. Nurse not any more helpful.sinan erel⭐️⭐️⭐️⭐️There wasn’t any orthopedist maybe because of Sunday. Everything was fine and smooth other than that.Henley Zeng⭐️⭐️Rude staff. I’m sorry if I’m burdening you with an emergency?? Bald guy who did the EKG was a douchebag. Kept telling stupid inappropriate jokes. How hard is it to just say something like “funny weather we have today huh?”. The nurses are clearly understaffed and overworked, I don’t blame them for having an edge but don’t take it out on patients, they don’t give a damn. One lady inside by the x-ray rooms was sitting there doing what looked like nothing for an hour was almost harassing what seemed like a repeat patient who had a miscarriage. The intake nurse lady at the front was pleasant, everyone else around her was not. Security guards seem super relaxed here. People without ID were just walking through into the emergency room and they don’t even bother to ask if they need help or anything. A mob boss could get his target super easily in this ER. The actual doctor was nice. Had no issues with him, he gave me the amount of time that I pretty much expected before he had to run, about a full two minutes total. Also the waiting area was nice, recently renovated. If I was dying and had to wait somewhere, it is above par compared to some other places. Spent a total of 2 1/2 hours here. Pretty quiet at the time, but I think a very serious case came in at some point which delayed us so time was.. ok?Geraldine JerezLong wait for my 4 yr old !!! i came in at 7:30 pm and it’s 11pm and my sons fever hasn’t come down and they haven’t done a thing about it .. let me also mention that they gave us a room they didn’t clean up first , as a matter of fact they didn’t clean at all we couldn’t even sit our son on the dirty bed !! Worst er ever !!!!Maria Reyes⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedSo much improvement with the new ER. Despite the unfortunate circumstances that brought us there I still considered it a lucky day as the care we got was surprisingly fast and efficient. After the triage nurse wheeled my husband to the main ER ,my husband was accorded to a room and within a matter of minutes was x rayed, hooked up to the monitor, blood drawn, and IV Port placed. And soon after came the doctor asked for more history and evaluation of the ekg, and initial diagnosis .Right behind him was the nurse administering meds thru IV.. we just waited for BP to go down to normal. And when he responded well to the meds we were discharged right away. In less than 2 hours my husband was saved from the brink of getting a stroke and was out of there treated and sent home with a prescription in less than 2 hrs. I am a registered nurse , and this is close to miracle. Thanks to ER staff and more power to the institution.noemi nunez⭐️⭐️⭐️⭐️The wait is extremely long but the staff is friendly. The facility is clean compared to others I have been in. I came in on a Saturday night and it was very busy, but literally waited 5 hours before seeing a doctor.Ahad Hossain⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedIn the inside of Mount Sinai it looks so coolRica-Marie GarciaWorst customer service ever.
FAQ: Frequent Questions
Here you can find information and answers to frequently asked questions about the Mount Sinai Queens Emergency Room in Astoria.
◼️ Open 24 hours this emergency room of Astoria?
Yes, of course. The Mount Sinai Queens is open 24 hours a day for any emergency.
◼️ Is it also open on Sundays and holidays?
Yes, of course. The Mount Sinai Queens is open on holidays and also on Sundays.
◼️ What’s the address of the Mount Sinai Queens in Astoria
The full address is 30-19 Crescent St, Astoria, NY 11102, United States.
◼️ What’s Mount Sinai Queens phone number?
The phone number of Mount Sinai Queens is +1 718-932-1000. You can click here to call now from your phone.
◼️ What are the GPS coordinates to get there?
If you use a GPS coordinate system to get to the emergency room, you must enter the following; a latitude of 40.7680104 and a longitude of -73.9251379.
◼️ How much is it to go to the Mount Sinai Queens?
The cost of visiting the emergency room of Mount Sinai Queens may vary depending on the type of emergency you have and also the type of insurance you are with. Feel free to ask or call the center before you go.
◼️ How long should you wait in an emergency room?
The waiting time will always depend on the type of emergency at that very moment. You can contact the medical center before to ensure that you can be attended to as quickly as possible.
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