Northwestern Medicine Lake Forest Hospital Reviews
Before you go to Northwestern Medicine Lake Forest Hospital, you may want to know what the people who have already gone to this Lake Forest emergency room think.
Luis MontenegroHorrible customer service. Didn’t even let me finish asking my question. The guy that answered the phone seemed to be working at a mundane hotline instead of a hospital ER. Did not seem to even care what the situation on the other end of the line was.Kay Mar⭐️⭐️⭐️By all means, once my mother was seen and treated– the medical staff assigned to her were absolutely helpful. But here is a list of things that I did NOT appreciate: -After signing in with registration, my mother and I sat on the side. Which happened to be facing a Triage corner room where an RN took in patients (entering reason of ER visit, taking note of vitals, and verifying personal information.) A very simple rule that all medical staff members are taught upon taking any position of the hospital, promoting patient privacy! The RN had made no initiative to close the curtain or speak in “room voice” to ensure that the information being relayed is only amongst those in the room. -When my mother was assigned to a room, she was not being monitored (esp she has a history of hypertension) and we waited for 30+ minutes until a physician or nurse came into the room! **Not checked on once while waiting that long period of time. -And WHY on Earth is there a security camera inside her assigned room?! Her and I are all about security esp. in a hospital HOWEVER what is the point of closing the door for privacy when asked to change into a gown; but while changing we noticed a camera in the corner of the room! That is against HIPAA! I presume that this hospital may be included under the label of a “teaching hospital” (in that case, I can understand the camera placement…BUT) however each patient must be presented with an agreement and in awareness of the camera. -Even after the attending nurse, resident physician, and supervising physician had entered the room and attended to my mother’s medical concerns~~she was not at all hooked up to being monitored. They just discussed her symptoms and performed a quick physical exam. -Discharge process was quite vague, my mother was handed a after summary visit, *finally* that nurse checked her vitals, and told she may change into her clothes. ~And just leave. Perhaps it differs from each hospital facility, but at Alexian Brothers Elk Grove Village ER__ the patient is presented the ‘after visit summary’ report, told to sign paperwork that the report was read and explained to the patient, then respectfully indicate that the patient is officially discharged and may leave. Also, considering her abnormal blood test reading and had still been suffering severe body weakness~~she was not once offered to be wheeled out.Erica HurstTerrible hospital! Zero customer services. Billing is a nightmare, no one can send you a invoice or tell you how much you owe. They will just send the bill to collections. They are a perfect example of all the things broken in the healthcare system. Stay away!Elizabeth KlincewiczEr in new Lake Forest is nighthmare,waiting 2 hours with terrible pain,no one care!!!Then people laying on the hallways ,no rooms avaialble,hell!!!So far for building new facility only the waterfall worked out???Stay away!!!!Ocean VibesMy 5 year old’s school nurse made me pull my daughter out of school because she was using her accesory muscles to breathe and she was struggling. She said her condition is very dangerous. The nurse told me to bring her to the ER right away.So I brought her here thinking it is the “best one” near by. We waited for over 2 hours and i finally had enough watching my daughter struggling to breathe. Now we are trying to find a different ER.G MandaThe emergency room RN & DOCTOR’S are amazing! The billing troll demanded $400 as my uncle lays in the hospital bed! Demanding money! Horrible. And then ANGELA says oh she had to pay I said no she didn’t especially when he is here for chest pains!Michael DjuroNurse poked my girlfriends arm while talking blood at least a dozen times because it appeared the nurse didn’t know how to draw blood properly , and my girlfriend told the nurse it was hurting her and still didn’t listen, she left the emergency with a big black bruise on her arm, and till this day month after, she still has what it appears to be red bumps like a skin infection where the bruise was..I am going to make a complaint about this to head office, worst experience ever…D SThe doctor’s here are fine. It’s the front desk staff. They are not trained properly in customer care and are rude and apathetic. I came in concerned my special needs son had issues with his head. I’m extremely disappointed with this hospital and their manners.Gilbert SotoInternet says 10 min wait more like 3 hrs new look does nothing for faster service poor costumer service Never come back again unless I’m unconsciousThomas Keegan⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedLooking forward to the new facilities in the area.Brian Wong⭐️⭐️⭐️⭐️Great
FAQ: Frequent Questions
Here you can find information and answers to frequently asked questions about the Northwestern Medicine Lake Forest Hospital Emergency Room in Lake Forest.
◼️ Open 24 hours this emergency room of Lake Forest?
Yes, of course. The Northwestern Medicine Lake Forest Hospital is open 24 hours a day for any emergency.
◼️ Is it also open on Sundays and holidays?
Yes, of course. The Northwestern Medicine Lake Forest Hospital is open on holidays and also on Sundays.
◼️ What’s the address of the Northwestern Medicine Lake Forest Hospital in Lake Forest
The full address is South Entrance, 1000 N Westmoreland Rd, Lake Forest, IL 60045, United States.
◼️ What’s Northwestern Medicine Lake Forest Hospital phone number?
The phone number of Northwestern Medicine Lake Forest Hospital is +1 847-535-6150. You can click here to call now from your phone.
◼️ What are the GPS coordinates to get there?
If you use a GPS coordinate system to get to the emergency room, you must enter the following; a latitude of 42.2554313 and a longitude of -87.8652712.
◼️ How much is it to go to the Northwestern Medicine Lake Forest Hospital?
The cost of visiting the emergency room of Northwestern Medicine Lake Forest Hospital may vary depending on the type of emergency you have and also the type of insurance you are with. Feel free to ask or call the center before you go.
◼️ How long should you wait in an emergency room?
The waiting time will always depend on the type of emergency at that very moment. You can contact the medical center before to ensure that you can be attended to as quickly as possible.
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