Before you go to St. Luke’s Boise, you may want to know what the people who have already gone to this Boise emergency room think.
Shanell Pinkerton⭐️⭐️⭐️⭐️The woman at the front desk could have been much friendlier. It seems like a trend here. The front desk employees lack customer service.. thank god back in the ER they are wonderful. The nurses, the doctors. This review I give a 4 because of them. The front desk needs help.Tina WrightWe have been going to St. Luke’s for 25 years and when my daughter had complications post appendectomy we checked into the ER at 4 am, the woman at the desk was extremely rude and VERY dismissive ….NOT IMPRESSED. I’ve been in health care for 27 years and this was shocking to be treated with such disregardJesse E⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI was in and out after 1 1/2 hours. Very nice staff! I’m an over-the-road truck driver and I only had 4 hours left on my DOT clock. I made them aware hoping that I wouldn’t get a violation and they made sure that my care was efficient and thorough. Almost forgot to mention that I parked my big rig in their doctor’s parking area and they had no issue with that super coolChase KingsleySaw a older female doctor in the E.R. after having woken to excruciating pain that had me in tears while screaming in pain this morning. Was told to suck on hard candy and referred to a kids doctor. If that isn’t comedic, I dont know what is. Don’t waste your time going here if you’re suffering, only if you’re actually dying. They won’t help you.Daynah⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI was admitted very quickly in the middle of the night. Front desk girl was very kind. Dr. Saunders and Nurse Rachel were absolutely fantastic! Rachel helped to make a potentially awkward situation comfortable and entertaining (in a professional way). Dr. Saunders treated me for emergency condition as well as completed further tests, when asnwers to his questions gave him reason for concern. Grateful for a good experience.Ashlyn MccauleyWent to the emergency room for a migraine bomb and had a reaction to one of the things they put me on so they gave me more of one of the meds and then apparently sent me home which I don’t remember because I was completely disoriented and confused. How can a hospital let you leave if they can clearly see your not functionalKat Judge⭐️⭐️I’m particularly frustrated with the care I received. I went to the urgent care on park center initially because I didn’t want to spend thousands on an ER visit if I could avoid it. The urgent care doc and nurse were amazing but they were concerned that my pain and symptoms were beyond what they were equipped to handle so he sent me to the ER for an mri and pain management. He called and told them I was coming. I was attended by a med student, two passive nurses and a very sweet Dr. Despite them all being kind enough no one seemed to want to address the level of pain I was in. I was stunned because the whole reason I was there was because another Dr thought I needed their help with pain management, imagine my frustration when they gave me tylenol and ibeuprofin while I sat there sobbing in pain. I was too frustrated and in too much pain to ask for anything stronger for pain so instead I just sat there crying waiting for someone to tell me what was wrong with me. I’m so frustrated that I was sent there by another Dr to be treated for my pain and the ER doc did nothing for said pain.Laura RodriguezAbsolutely horrible, got there at 3 pm with my husband who is in HORRIBLE shape, waited over 2 hours and watched them let at least 10 people in, in front of me, the lady kept saying “oh you are the one who just called? let me get you right in” she said that to at least 3 people, finally I said “what is the phone number so I can call and get let in??” she simply said “oh their symptoms are more of an “emergency” just because you could see it doesn’t mean its not an emergency! “oh sorry we are just so busy” yea well we have been waiting here for over 2 hours, finally I was talking on the phone and was saying everything that was happening to my daughter and one of the ladies came out and said ” we are just so busy as soon as we get a room clean we can get you in” EFF that!! we left then the lady that kept ignoring us for the whole 2 hours had the audacity to say “have a great day” like WTF lady, we are in the emergency room, we are not having and wont have a “great day” we just went to ST ALS and they looked at us with complete SHOCK of what he looked like and what we mentioned to them about waiting, my husband has been there over night and they are doing so much to try and help. seriously the worst experience I have ever had. if I could give 0 stars I would.Summer MacPherson⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedWent in the most excruciating pain of my life from a kidney stone. Told them I could not take pain meds and they made sure to get my pain managed without narcotics quickly. Dr. Hightower is by far the most professional and compassionate physician I’ve encountered.Hannah S⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedWent in for severe pain ended up being kidney stone. Staff was amazing and quick, super nice. Was a pleasant ER experience 🙂Jeff NeighborsI know E.R.’s can be busy, but when there are 5 people total waiting and it takes over 2 hrs to see a Dr. I worry about the quality of care.Samantha McPhersonNot particularly impressed with the service I recieved. I was in a scooter crash early one morning and by the time I got to the hospital I was introduced to a nurse who said she was there to help me, they changed me and took a look at my injury gave me some tylenol and left the room (I smashed the side of my face and the skin was gone to the bone – pretty serious and painful injury but whatever) Then I waited for about 2 hours with a severe head injury with drs and nurses saying they would be with me soon. Then I never saw my nurse again – apparently they were going through a shift change. They stitched up the side of my face ( 7 stitches) and proceeded to discharge me. I asked if I needed a CT scan because I hit my head so hard and they LAUGHED at me and refused. I had a severe concussion for about 2 weeks and in the middle of the first week I was so stir crazy I had my boyfriend take me to target to get laundry soap and a few things. I noticed myself getting seriously dizzy and disoriented and couldn’t walk straight. We went home immediately and I was sick and throwing up until about midnight when we called the nurse hotline and told her about my symptoms and she said YOU NEED TO COME IN WITHIN THE NEXT HOUR FOR A HEAD CT! like really… I couldn’t believe it because now I had to be admitted for a 2nd time with a 2nd $300 co pay because of something I asked for the first time around! What a racket. Nurses were nice by my dr was cold and not very good bedside manner. I was nervous about him inserting a giant needle in my open wound like anyone would be but he proceeded to tell me that if I didn’t calm down and let him do it he was going to let me go with no treatment and “your face is going to heal like that- with a giant scar.” He told me my skin around my wound looked like hamburger meat and it would stay that way. 0/10 would not recommend.Darren ForrestNot impressed. Infant with 104.3 degree fever. Dr. said, “Not really sure what it is. Go home and watch it.” Then a $1000 bill. For what?!Clint ChrestensonPoor level of care. They could care less and are only worried about collecting the payment. Go elsewhereAlexandra LaFolletteI had finally taken myself in to St Lukes, on a night that happened to be at the end of a holiday weekend, with an excruciating tooth ache. I had spent the better part of the weekend medicating myself on high amounts of ibuprofen and Tylenol only to have no effect. I eventually convinced myself to go into the ER because I wasn’t sure if I would be able to get into a dentist when they opened up. So long story short I went in with my neice, who came along to offer some emotional support, because I’m already the type of person who hates going to the doctor. I was absolutely appalled by the treatment of the staff, starting with the receptionist and right down to the billing staff. I knew going in that there wasn’t going to be much they could do as far as treating the problem itself but I was at least expecting some compassion for the pain that I was in. All I got was a needle stuck in my mouth, which only further agitated the tooth, some snarky ass attitude, and antibiotics. I literally left in tears from the doggish treatment and the pain that was now worse. All the while I was being degraded for having the courage to seek help. Did they all forgot they took a Hippocratic oath? Because if they truly treat all their patients that way, then their staff is clearly in the wrong profession. I can understand why some people may suffer poor physical health in order to avoid being ridiculed for seeking help for whatever may be ailing them. I was treated like an addict, and made fun of for seeking relief. Shame on them!!Littlebit⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI was in a car wreck shortly after I passed out in a store and cracked my head open. I was brought to lukes had to get staples. The staff really was great this is my hospital I remember!Mina MWouldn’t let me refuse a scan that I did not Need. I knew nothing was broken. They forced me to get it. And now I have a bill I can’t pay. If you work at st luke’s and you’re reading this F u k youAlex Hernandezutter ignorance, go to ST ALSSarah⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI love this place great people
FAQ: Frequent Questions
Here you can find information and answers to frequently asked questions about the St. Luke’s Boise Emergency Room in Boise.
◼️ Open 24 hours this emergency room of Boise?
Yes, of course. The St. Luke’s Boise is open 24 hours a day for any emergency.
◼️ Is it also open on Sundays and holidays?
Yes, of course. The St. Luke’s Boise is open on holidays and also on Sundays.
◼️ What’s the address of the St. Luke’s Boise in Boise
The full address is 190 E Bannock St, Boise, ID 83712, United States.
◼️ What’s St. Luke’s Boise phone number?
The phone number of St. Luke’s Boise is +1 208-381-2235. You can click here to call now from your phone.
◼️ What are the GPS coordinates to get there?
If you use a GPS coordinate system to get to the emergency room, you must enter the following; a latitude of 43.6123969 and a longitude of -116.1915991.
◼️ How much is it to go to the St. Luke’s Boise?
The cost of visiting the emergency room of St. Luke’s Boise may vary depending on the type of emergency you have and also the type of insurance you are with. Feel free to ask or call the center before you go.
◼️ How long should you wait in an emergency room?
The waiting time will always depend on the type of emergency at that very moment. You can contact the medical center before to ensure that you can be attended to as quickly as possible.
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