Before you go to The Medical Center at Bowling Green, you may want to know what the people who have already gone to this Bowling Green emergency room think.
Corinne Aguilar⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedWhen we first got there I wasn’t impressed with the size of the room and the fact you could only have 3 visitors through the birthing process. Everybody wants to be there during this special day the rooms should be larger and way more accomidating. The break room also doesn’t have any refreshments…I know that the atmosphere of hospitals have become more about hospitality since in America you’re charged an arm and leg where other countries are way cheaper…so they need to step up their game but they did have a coffee area and subway around the corner. My daughter just had her baby here and they did great … Baby had a few issues but they took care of him well. I thank the staff and nurses for helping my daughter through the first time giving birth…. You all were wonderful!!Carol Denniston⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI was admitted to 4C, ended up needing surgery. I can’t say enough good for the nursing staff, doctors CNAs house keeping and food services. They were the gentlest, kindest caring staff I have ever had the pleasure of knowing. I wish ALL hospitals had this level of care.Demetria Adams⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI like to send a big thanks to the crew on the 3rd floor ICU.. Thank you for taking care of my Mom.. I really appreciate.. Take care and keep doing a great job! Amy Vernon⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI appreciate the excellent care I received at the Medical Center recently for multiple health concerns. Entire staff was excellent and kind in every way. It’s such a relief not to drive to Nashville for healthcare, when we have a great group of doctors and staff at The Medical center of Bowling Green, Ky. !! Rich Vernonporsha straderVERY poor services! Wouldn’t recommend this place to anyone. I brought my daughter to the hospital because she had a seizure. After a hour of waiting in the room I stood at the front door just to see if a nurse was going to check on us and got told a doctor would be in shortly. Now two hours has passed. NO ONE Has checked on my child or anything. The only person who listened to my concern was the triage nurse. This is ridiculous!Laura-Michelle FranklinMy sister has been denied skin to skin and to hold her babies multiples times by the same blonde NICU nurse. This is highly disappointing. The same nurse has been rude to multiple people in our family. Attention in correcting this would be highly appreciated. Listening to a mother’s request should be number one priority. The nurse staff should not limit mothers without merit. The nurses are paid and work for the mothers and should act as such. Please provide corrective measures to address this matter.Crystal ReedPretty sure they’ll let you die here.Sophia ArnoldAbsolutely abysmal experience! Long wait, verbally abusive staff, wasn’t able to figure out what was wrong with me, insisted upon me being perfectly normal when I wasn’t, and just wasn’t even slightly helpful. Don’t recommend whatsoever.Daniel BaileyThe nurses there didn’t even know what the heck was wrong with me they said i had a virus but i went to the other hospital in bowling green ky and they said that i had tonsil stones. The medical center is a bad place to go to. the night shift staff are rude. If you want accurate information and good staff u should go to the green view medical centerKristin TaylorUnreal…felt like we were in the twilight zone. Unbelievably rude staff who couldn’t be bothered to interrupt their pizza party, yes it was literally a pizza party at the nurses station, to help us or anyone for that matter. Spent hours and hours waiting finally we left before being seen by the physician. I cannot stress how incompetent this hospital and staff are. Go elsewhere.Tunes VideosThe receptionist in the Heart and Vascular dept needs addressing!!! Not only does she never return calls , then denies it and she throws you on hold and then disconnects your call. I called last week and never received a return call. I wound up having to go to the emergency room. When I did call her back she threw me into another staff members voicemail. She made me repeat my situation yet a fourth time. Asking me three times what dr. I saw at the ER, even though I am a former patient in this dept.. I am passing blood clots and I dont have the luxury of time to play phone tag or be treated like my issue isnt life threatening. Someone please do something!!! People dont come here for the fun of it. It’s as serious as you can get. Absolutely pathetic and very unprofessional behavior. She was working the day shift on Dec. 2, 2019. I think her name is Terri.Billy Ray⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedTori & Courtney in CCU (A Tower night shift) were very good to my mother.Kevin Smith⭐️⭐️I had an emergency visit due to a rapidly spreading infection, and though the care I received in the ER was okay and met expectations, it was nothing near exceptional. The doctor who treated me was kind and seemed genuinely interested in figuring out the cause and treating it, but after he first popped in I only saw him once after that. One nurse did inform me of what they were waiting on, but that was only after I inquired what the next steps were. For the doctor to spend what little bit of time with me in the room, they billed my insurance for a level 4 ER visit (with 5 being the highest level you can bill). I’m not a medical biller or coder by trade, but I work in healthcare finance and deal with data such as this for auditing purposes and there is simply no way I was a level 4 patient— I was very much alert, was mobile under my own power, has no open wounds or anything along those lines, was not dehydrated or convulsing or seizing or anything like that. He came in, I described what was going on, he ordered a slew of lab tests (20 tests, according to my insurance EOB and the itemized statement) and an ultrasound, and I saw him one other time after that and it was just a brief “how are you doing?” deal. The PA was the one who performed the incision and drainage, so the ER doc didn’t even do that, yet I was billed at such a high ER level. I understand that the level is based on the documentation in my record, but I have read it countless times and can not figure out where they gather that I am a level 4 ER patient. Outside of that, I did speak to someone in billing to inquire about an itemized bill (I requested 3 but only received 1) because I wanted to view the line item charges to ensure there were no mistakes made (i.e.: was it really 2 lab charges but they fat fingered a typo and put 20?). When I spoke to them, I informed them I just had some questions about the itemized bill they had sent over and wanted help with that. The lady was very polite, but she couldn’t answer for me what the code meant beside each lab charge— was that the CPT? The HCPCS code? The charge number from the hospital’s charge master? She informed me they billed it right and that she didn’t have a clue what those codes were, even though the billing department just last week processed my phone call request for an itemized statement and mailed it to me. I’m still waiting on a follow-up phone call from them as I was told they would get my information over to someone who could answer that. As a consumer, I am just wanting to ensure that everything was done correctly and that I know exactly what I am being billed for (other than an unusually high ER level charge), and that is something that all of us a right to know before setting up arrangements to pay however many thousands of dollars the bill totals up to. I only decided to make the trek to the ER after two Urgent Care visits in the same week failed to treat the infection, which turned out to be MRSA, and the Urgent Care provider told me on my follow-up visit to “go to the ER immediately.” I will update this post once I hear back from the billing office and I receive answers to my questions, because the patient experience doesn’t end when the patient goes home.Angela Horinek⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI want to say thank you to the staff that works in the ICU. The nurses was amazing and went out of their way to make sure my family and I was taken care of and informed about my dads condition. Because all of your hard work and how fast you moved my dad is still alive. I cant thank you enough for all you did. Thank you and God bless you!Jina Marie Isfree⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedCame to the Bowling Green Medical Center to have back surgery. From the pre admission testing, the surgery, and recovery plus a few nights stay my experience couldn’t have been better. Everyone I came in contact with were very helpful, compassionate, and caring. Since I live a few hours from Bowling Green, my sister and I were blessed to be able to stay at the Hospitality House free no charge. Hospitality House is Beautiful. We felt like we were at The Hilton. The staff are very helpful and genuinely care. I would highly recommend the Medical Center and the Hospitality House. Warmest regards, JinaAmy DuryAbout to change all doctors and services from here due to NO PARKING! I shouldn’t have to walk 3 to 4 blocks for my appointments!diane faverWill be looking into better place to go. Silverware still had food on it. Sausage was raw told them would hate to see what food was left on plate under my food . Was in 5 days was told for 3 days was getting released by Dr associate. Told Dr would come by never seen Dr in 3days . Finally just walked out unreleased. Dr Associate told me they were going to walk me to see if I needed to have oxygen at home ,I laughed she looked at me ask why I was laughing ,told her I have had oxygen at home for 2 yrs . She said oh you have it already . You would think the Dr.would make sure the people that work for them knew things . Never had bedding changed ,never ask if I needed shower things ,wanted me to drink lots of water but never brought water but once . To much more to list . Like others wish I could give zero score. Really need to figure out who and how to report problems to and everyone report them . I know health department going to like the pictures I have of food on silverware and raw food being servedMagic MazI came because I was badly sick and they had me waiting inside for almost two hours. They didn’t see what’s wrong with me just checked my throat and told me I have an allergy. Then 3-4 women came to me and asked me questions about my life, age, school etc. I don’t know if this is the way how it works but they did not treat me. After waiting in pain for almost two hours they said I’m good to go. I wanted to ask couple questions and the nurse left. I knocked on a door to ask nobody came then I knocked again two white ladies came and answered my questions. I told them how I don’t like hospitals in the US because they leave me for two hours with no reason then while I was going out, a black lady told me “if you don’t like America go back to your country”!!! This is so rude I said “excuse me?” She said “get out of the hospital or I will call the security” like what the hell??!! I came to get treated from my sickness and a black lady who isn’t worth my toe nail talks to me like that? I will never come again here even if I die!Jason PageReally didn’t wanna give them the one star. They lied on me they called or put in the report I wasn’t taking my medicine. I’m at a nursing home for short term therapy on my leg I was on the neuro floor. My blood pressure was high. It does that been doing it for years. So the cma passing meds said I got to check you the hospital seems to think you are spitting your meds out. They called or it was in the report but there were other residents standing around and it was embarrassing.Andrea Decker⭐️⭐️My mother was a recent patient in the ED. She had recently undergone dental surgery and was bleeding profusely. As she is on Warfarin, significant blood loss is a potentially dangerous event. Her nurse let my mother know that she shouldn’t have come to the ED and there was nothing they could do for her. I am a former emergency department nurse myself and am appalled by such behavior. My mother was sick, scared and weak. This person had two directions in which to go. She could be kind and compassionate or rude and dismissive. Sadly, she chose the latter.Lakita CovingtonEr RN…Elizabeth was very rude to my son and I after we were desperately trying to understand test results after he had a seizure a few days before. Our doctor was out of the country and suggested we go there. I’ve never had a bad there experience like I did today!Ashley DavisIf I could give zero stars I would. The staff here is rude and night shift is even worse. Patient quality care is out the window. I have been talked to terrible, I have not asked for anything nor been checked on. I will drive me and my children back to Indiana where were from before I ever go back to this hospital. I would be absolutely devistated if I had a real emergency and had to rely on the staffing to fend for me or my children’s life as my whole stay here has been a terrible joke!Lora BrownCurrently a patient here in the women’s center so I’m posting my review under a different name. Im having the WORST EXPERIENCE of my life! I’ve never met such rude and inconsiderate people in my life. The staff is never on time to do any of their tasks. My medication is always late. I’m woken up several times during the night and all day, never able to rest and the nurses are so condescending and half the doctors I’ve seen are the same. I can’t wait to have my baby and call the local news channel and newspaper. I’ve never in my life!!!Ben FowlerWon’t go into any specifics, but stay far away. We’re lucky our baby and my wife even came home. If you found me on the side of the road, almost dead, my last breath would be used to say “take me to Greenview”Shirley DurhamThe ice on 3B tastes like mold. It’s nasty.Shannon Tapscott⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedGood place but If there is something wrong with you And you need surgery name O give it to you My car something might have and you during Surgery might be paralyzed during Surgery they take care of the PatientKavita RaoWorst place to get treated. The billing department will rip you off. Be ware. The services are way too expensive. They claim to be a non profit and serving the community, but they are there just to make money I would never recommend this place to my family or friends. I would not even give one star. They should be sued for extortion.Mary Ellen SnyderVery disappoint in Male nurse last night and how rude he was with me on the phone early this morning. My live of my life Joseph dixon passed away this morning. How cruel can someone be.James Wells⭐️⭐️⭐️If you go to the cafeteria don’t get the chicken and dumplings. Dumplings are so tough that you could patch the road with them.Nicole DeanThe medical center is the slowest hospital ever!! I would recommend anyone come here or bring their loved ones. You get checked in and keep being told a few more mins which turns into hours! Very unprofessional and slow!Nelsin Silwer⭐️⭐️Expensive Please in need of check your staff before serving food. This lady smell like shes been drinking and smoking. Smells disgusted its on my tray. Some of your staff are nice some are just careless. I know when i see one. But appreciated for y’all care. God blessMary RoseER was slow. Nursing staff and doctor was awful. No one took the time to listen or cared. I saw the doctor once. Was in a hall bed for four hours while new patients got rooms. I was sent home with a skin infection that they didn’t even diagnose because no one cared. Sitting in a hall bed for four hours was humiliating.Holly Jamen Huff⭐️⭐️My experience here wasn’t good nor bad. When i had to have an unexpected c-section due to having preeclampsia, the nurses were very caring of me and took care of me like i was their own. The downsides of staying here was never getting any rest because of the nurses coming in every 45 minutes to do some sort of testing on me or to give me my meds, And the beds were extremely uncomfortable. Btw, Let’s just say the NICU department here is a JOKE.. They have such a small room for the babies and they make it out to be a problem for you to see your child, AND they literally have no idea what they’re doing and the equipment they use is super out dated.. So if your baby is born really sick please try to go to vanderbilt instead because Vanderbilt it amazing with preemie’s.A. Rus⭐️⭐️⭐️They need more improvement. and more training for staffs. I think they are busy esp. ER dept.. Otherwise, everything is fine!Rachel Cramer⭐️⭐️Outpatient/registration staff is incompetent. This hospital is not organized at all. Our doctor sent lab orders twice this week and both times they did not have it here. I had to have the doctors office resend it both times. Out of every hospital I’ve been to, this one has the least handicap parking I’ve ever seen. Walmart has more handicap parking available. Makes no sense. I gave two stars because the lab staff is polite and seem to know what they are doing.Darlene Doyle⭐️⭐️⭐️⭐️Thank you to the staff at the Ambulatory Surgical floor. Thank you for taking such good care of me. I’ve had two surgeries here and will refer you to friends and family.Jon Zambrano⭐️⭐️⭐️⭐️My wife works here, but the experience I had before that was not great. Now everyone is nice to me. Before I was treated like an obstacle more so than a sick person seeking help.Gary EckhardtPositively the poorest organized medicial facility I have delt with in the past 50 years. I would be ashamed to have my name associatedveith this organization. My 92 year old Mother, with Dementia, was held in the ER for 1.5 hours, while I sat in the front ER waiting room. They were checking with the nurse to see when I could go back to see her. Uncaring, unfeeling & emotionally the coldest place anywhere.Jose CabreroThis place and its associated doctors throughout the are are absolutely the worst. First they have no consideration for the patient’s time! That is your time is not important! In three visits over a week and a half, I spent approximately 10, yes that is 10 hours, waiting for scheduled appointments! Oh yes, got the usual answers from them like there were sicker patients, not enough doctors, etc. These answers must be part of a medical school course, course 101, how to disrespect your patients. I especially like the second excuse. It goes like this: there are not enough doctors so we try to see everyone, so sometimes we are late (sometimes? How about every time). Now here is the miraculous part about it: they do see everyone and still manage to leave for home on time! (That is the only appointment they keep on time). So the problem is not not enough time, but a time management problem. A philosophy of let’s do a cattle call and when we get to them, we get to them. One doctor placed a pick line in my partner on a Friday afternoon (oh by the way did I mention that appointment was also extremely late?) . He then wrote a prescription for flushes with a hold for two days! Now the port is supposed to be flushed every day. What to do for those two days? So I called Radiology an said, SUP? I was told by the phone person there was nothing they could do. So I says to them, find someone that can. I was put on hold, and hold, and hold, get the picture? So while on hold, I picked up a second phone and called them while still on hold. I asked them if they were just going to wear me out on hold till I hung up. By now, I was really getting irritated, WOULDN’T YOU? While I was on this second line, my first line miraculously transferred to what I thought would be someone who could help. Nope, she transferred me back to the operator. Yes I WAS REALLY IRRITATED NOW AND MY VOICE WAS LOUDER, BUT NOT SCREAMING AS THEY CLAIMED. So I was transferred again to the same office and asked for a SUPERVISOR. The Supervisor gave me ONE OPTION: Drive over 70 miles to pick up some flushes. I told him that was not acceptable, and tried to tell him that the solution was to contact the issuing doctor to change the prescription. But before I could finish my sentence, he hung up the phone on me. Yes, by now my voice was showing a lot of irritation. I guess they did not want to interrupt the good doctor at the country club. BY THE WAY, THEY KEPT ASKING ME WHO THE DOCTOR WAS, REALLY YOU DONT KNOW? HOW ABOUT LOOKING ON YOUR COMPUTER? Don’t you love how businesses make problems go away by just hanging up on you? So I called again to speak to the “house supervisor”. I find that title very amusing. Anyhow the nurses or whatever they were had already gotten to him to cover themselves and let him know that I was rude. I think they FORGOT TO TELL HIM HOW RUDE IT WAS TO KEEP ME ON ETERNAL HOLD, hoping I would hang up. And I am sure they didn’t tell him, how the supervisor hung the phone up when I tried to tell him to call the prescribing doctor at the country club. NO SIR, THAT IS NOT RUDE. I demanded an apology from that supervisor, I AM STILL ON HOLD FOR THAT ONE. BOTTOM LINE, AVOID THIS medical center LIKE THE PLAGUE!!!Noneofya Buisness⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe ER Staff are much nicer than Greenview & the doctors here actually care about your well being & are truly great. I have not had a rude Dr here within the last few times i have been here. I am treated very well here & i cannot say that about Greenview. I delivered by baby boy at this hospital as well via C section & everything went great. I had a good stay & fast recovery. I reccomend this Hospital.Natasha Fatkin⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedWe had a great experience here today. My son had out patient surgery performed by Dr. Brad Morris, whom I highly reccomend. We arrived about 15 minutes early and the lady at registration was prompt and helpful. We were called back 30 mins before our scheduled time. The nurses were amazing! My son was super nervous and they were kind and reassuring. They did not make him feel silly or belittle his fears. Our after care was pleasant and kind. The instructions were clear and the nurse was sure that I knew what to do before moving forward. We had a small hiccup on the way home. We called the hospital and within five minutes Dr. Morris was on the phone with me addressing our concerns. Nothing negative to say.myron KnightI took a loved one to the er for low blood sugar and to see about getting my loved one put back on their old antidepressant.. stayed there for 5 hours(wouldnt let us leave)… ALL of my loved ones belongings were taken away, was humiliated and handcuffed, was forced to stay with security to make sure, and was never treated for low blood sugar.. in the end my loved one left in a police car and was still dizzy and shaky for low nurishment.. Treating someone with depression like a criminal is no way to help someone, it would only discourage them from wanting help..K. Happy⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI had to visit the ER today and I had the very best care. I had some serious symptoms and I was treated with urgency and special care at check-in. My nurse, Cynthia, was awesome. She was very professional, personable and polite. Dr. Miller and Dr. Brooks were very informative and I felt I was in very good hands. The aides and techs were also super. I am very glad that I chose The Medical Center.Con SpearcyCame in feeling similar to when I did when I had meningitis before. My headache and back were probably a 7 on the pain scale. They said they would get something for the pain and that I would have to find a ride home. When they did I started feeling hot and itchy, not in a good way so I asked what they gave me. I got no response and then the Doctor walked in and said your urine showed you have amphetamine in your system. I was stunned and said “that’s not possible.” She said we really don’t think it’s anything serious and discharged me. So obviously they didn’t give me anything for pain since I was able to drive and I guess dismissed me as a drug addict and left me to figure it out myself. Went to Urgent Care the next day and my white cell count was extremely low and ended up having a nasty virus for a week and a half. Turns out the Theraflu I was taking shows up as a false positive for amphetamine. Thanks Medical Center Staff.Melissa Richardson⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedA-friend-of-mne-came-he-they-was-nice-2-use-and-we-were-in-and-out-on-time-and-we-are-both-from-harrisonburg-va-i-am-glad-i-got-2-see-what-this-place-look-like-nice-people-nice-place-and-that-ky-not-bad-good-size-place-2-have-a-nice-daySophia ArnoldAbsolutely horrendous experience. I arrived and had to sit and wait for hours. Front desk staff gave me a really hard time about my legal name change, had to have someone in the back remedy it. Had a pulse of 150 and could barely function, and was basically told I was fine and that it was all just anxiety. Then sent me to go back home and tried to get me to walk over two hours back home with my heart rate still sky high. Don’t ever go to this establishment if your life depends on it. Doctor was barely there, nurse and other staff were incredibly rude and engaged in such behaviors as cackling while discussing private and intimate details about patients.Carol OwensMy daughter went by ambulance she had no ride ,ambulance was very nice ,said fever 101 absent busted ,she high risk preg,got to the medical center, the medical assistant Michelle r king was so rude had my daughter in tears,I hope this is not a discrimination problem told her not to call an ambulance take uber,note there is no uber were she lives small town,Michelle called her a lier said uber everwere,please be aware wen going here,my daughter doesn’t complain about anythingCorey Parker⭐️⭐️⭐️⭐️This was one of the few times that, while I needed to be there for my wife at the time, was a surprisingly smooth and FAST visit. My wife was checked on, blood work, exams, saw the doctor and released. The time between each step was only 15-30 minutes. The nurse was exceptionally courteous and exceedingly helpful. This has been my first choice for a hospital and emergency room for over 20 years and I wouldn’t change that for anything.alex isaacs⭐️⭐️I could write a long (very very long, as that’s how long my relative was in the hospital) review but I will make it short. My parent came in for a relatively routine surgery (gallbladder) and had all sorts of complications and nearly died. Time in care should have been a few days but she ended up over 8 weeks in the hospital. She came in as an active 76 year old and left an invalid. I would avoid coming back to this facility. I gave them a 2 star just as a benefit of doubt that they did most things correctly. I just know the facts stated above. After saying that I do have specific suspicions of poor care.Megan NWarning to any expectant mother, DO NOT go here to give birth if you can at all help it! I had my daughter here, I was assaulted by a nurse here and she’s very lucky I didn’t press charges right then and there. I only didn’t because I was niave and it was my first child and I didn’t realize what she did was NOT okay! I was treated horribly and then assaulted by this woman, I had to be knocked out for a C-section and they didn’t even tell my husband when my daughter was born. He waited for over an hour and a half before getting up and having to go ask if his wife and daughter were okay! Then they said”oh yeah your daughters here, sorry we forgot to tell you” I don’t know how that was possible when we were the only people there having a baby that night. Fast forward to a day later… I’m waiting for them to bring my daughter back in from testing and they take about 4/5 hours to bring her back to us…they bring her back in a different outfit. I look in the drawer and what do I find…her outfit we had sent her off in SOAKED in pee! (I changed her before they took her) they let my baby sit in her own urine for who knows how long! NEVER AGAIN! PLEASE if you have to have your child here, just be aware there is a nurse there that’s assaulted a pregnant woman and I’m sure I wasn’t the first. And they didn’t treat my child much better. Very lucky I didn’t have that woman’s job!
FAQ: Frequent Questions
Here you can find information and answers to frequently asked questions about the The Medical Center at Bowling Green Emergency Room in Bowling Green.
◼️ Open 24 hours this emergency room of Bowling Green?
Yes, of course. The The Medical Center at Bowling Green is open 24 hours a day for any emergency.
◼️ Is it also open on Sundays and holidays?
Yes, of course. The The Medical Center at Bowling Green is open on holidays and also on Sundays.
◼️ What’s the address of the The Medical Center at Bowling Green in Bowling Green
The full address is 250 Park St, Bowling Green, KY 42101, United States.
◼️ What’s The Medical Center at Bowling Green phone number?
The phone number of The Medical Center at Bowling Green is +1 270-745-1000. You can click here to call now from your phone.
◼️ What are the GPS coordinates to get there?
If you use a GPS coordinate system to get to the emergency room, you must enter the following; a latitude of 36.9957546 and a longitude of -86.4299604.
◼️ How much is it to go to the The Medical Center at Bowling Green?
The cost of visiting the emergency room of The Medical Center at Bowling Green may vary depending on the type of emergency you have and also the type of insurance you are with. Feel free to ask or call the center before you go.
◼️ How long should you wait in an emergency room?
The waiting time will always depend on the type of emergency at that very moment. You can contact the medical center before to ensure that you can be attended to as quickly as possible.
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