Before you go to Tufts Medical Center, you may want to know what the people who have already gone to this Boston emergency room think.
Jessica Olson⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedMy husband was transferred here from a regional hospital for his cardiac issues. The ER staff were fantastic as well as the cardiac intensive Care unit. The ER nurses were incredible, very attentive to a very challenging case. Well staffed with plenty of resources for emergent cases.Aim WarrenI’ve been in the ER waiting room on the verge of passing out from pain for well over an hour. Finally worked up the nerve to ask someone how much longer and they told me I was the next patient. Immediately after this two more patients who were here after me were taken into the back. So they lied to me to keep me here. Great patient care. Update: They told me I was next AGAIN and took yet another patient. I get that some times there are more important patients, but part of caring for people is being honest with them. I hate this place and desperately just want to leave, but I have an actual medical emergency that I was hoping to get seen for eventually. (Been here almost 2 hours now) Update: After two hour I decided that I would be better off taking some over the counter medicine and going home to lay down. The nurse I spoke to was incredibly aggressive and degrading to me about this decision. She then told me the people who were going in front of me all had cardiovascular issues (a bold lie as I spoke to two of them- one had a large cut on his thumb and the other had fluid in her knee). She tried to convince me to stay by telling me that it could be my appendix and could kill me. If they truly thought that was a possibility then I’d hope they would have seen me earlier. I will be filing a complaint about that nurse.Cam DeschenesCurrently been here for now six hours (8am-2pm) and still waiting. The staff clearly doesn’t communicate with one another as they keep asking me, the patient, what was last completed. I’ve sat in my room listening to nurses and doctors stand outside and just gossip and talk for extended periods of time. Took nearly 3 hours to even see a doctor who was a resident that had to say out loud at one point “hmm what else should I ask you”. Then waited another hour for an attending who ordered a CT and said that it takes up to an hour for the CT to be read, it’s currently been 2 hours since then and still haven’t heard anything. I was nervous about coming here based on the reviews but figured it was people just being dramatic and that Tufts was a reputable hospital. Nope. It’s a joke. Definitely don’t risk it and just go elsewhere.Julia PolaharovaToo bad I can’t give them 0 star! I waited more than 8 hours!!! to be diagnosed. 4 hours in the waiting room and then 4 hours inside.A girl next to me, in terrible condition,was vomiting for 3 hours in the waiting room and they didn’t take her in.Eventually she walked out. Also they bill you separately for labs and doctor talking to you so make sure you ask before.KVN JXXN⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedVIP Treatment…Had an emergency, and because I’ve received world class care from my PCP @ Tufts Medical…I decided to switch permanently from my local dental care, to Tufts University School of Dental Medicine…Multiple expert consultations, expedient and dedicated care. Seriously, you’ll receive dedicated care….as long as it takes…for your issue to be resolved. Appointments are custom made for your situation. Although their cost lower than most…..I had no financial restraints…but there are a few caveats….You’ll be penalized for missing appointments…and you’ll need to invest time once you are fortunate enough to get an appointment. GREAT SERVICE…HIGHLY RECOMMENDED!!!Eric ShawIn response to the reply to my last comment. I did make an appointment ahead of time so that I could wait at home. I waited 3 hours at home, arrived on time, then waited another 2 hours past my scheduled time in the waiting room and still was not close to being seen.Tanasia Lewis⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI would like to say that Pat along with the other nurses took the time into making sure I was comfortable and Feeling at home ❤️ I felt good after seeing, and speaking with her! Thank you ALL ❤️❤️❤️❤️❤️❤️❤️❤️❤️ Ps thank you for keeping me warm even without knowing about my anemia thank you so much I was feeling a little down and you along with your staff really made me smile and feel better about myself.K. SmithTerrible, can’t triage, waste of time. Tufts is a joke! Teaching hospital yeah teach you to go there! Save yourselves go elsewhereNancy BirminghamThis ED would have received 0 stars if the option was there. As a visiting patient from the SF Bay Area, where healthcare is outstanding and the patient is at the center of the treatment plan and care, I cannot even begin to conceptualize my experience in this ER. My treatment was morally reprehensible and that doesn’t even come close to defining it. The only provider who even remotely cared about my pain related to 2 failed spinal surgeries was a Physician’s Assistant named Adam. I felt so sorry for him, because his hands were tied by the compassionless medical attending who signed off on his orders, a spineless woman with the name Dr. Yousef. It’s important to appreciate I am a frail older woman with 43 + years of nursing experience, including education. I am extremely observant. I liked nothing that I saw, including an armband in the restroom, a HIPPA violation. Besides Adam, the only other person I had the sense cared about my dilemma was a lovely assistant named Kate I believe, a women headed to PA school herself. The other associate of hers, an Irish woman, also seem concerned. In the end, I was told I would potentially have to wait another 12 hours for my MD in Cal to call back, a real problem since she had left on vacation that morning. I had an email on my phone to confirm this. In any event, if you want care that may endanger your life and leave you traumatized for the rest of it, that would be the only reason to go to this place. I never got a second of relief from the pain and nobody even tried other than Adam. Kudos to Adam. The rest of the story is too painful to tell right now. I am so grateful I’ll be back home tomorrow. I can suffer for another day. As a follow up to this review: I had more than enough pain medication waiting when I got home. An emergency MRI showed a massive herniation of the known herniation at L2. My spine surgeon and others’ cannot believe what I had to endure, especially my treatment here at Tufts ER. I await urgent decompression of my spine with some kind of repair. I have not left my bed except for obvious reasons and diagnostic tests. I would have been a patient in the local ER of my health plan here at home had I been fortunate enough to be here when this happened. I worked in this ER and know how it operates. The former Department Chief is one of our closest friends. Since returning home with increasing deficits, I’ve been advised to go to this (my) ER twice. There was absolutely no reason why the decision to call one of the docs here was not agreed to/attempted/made. Absolutely none. I would have normally been there and had Dr. Yousef been willing to break “protocol,” all that extra dehumanization could have been avoided. She just could have cared less about my suffering. I swear she hid from me and I’m probably right on. I’ve had flashbacks and nightmares about my experience and the lack of professionalism from the visit to Tufts. I’ve spent more than half of my career teaching nascent young women and men entering nursing to deeply care about all of humanity and to treat each person they encounter as if they were a family member. I shudder when I remember how I pretty much only had Kate and Adam on my side. To everyone else, I’m sure I was that problem patient in bed whatever. I never felt so helpless in my entire life. Since that experience didn’t kill me and made me so much stronger, I can get through whatever challenges I face. I have absolutely no intention of letting this experience rest. I will go to the ends of the earth to make sure no other human being ever has to endure such indifference and neglect. It’s beyond unethical and morally reprehensible to treat persons in a real pain/medical crisis as if they are drug seekers/addicts. Especially since all the verifiable information needed could have been accessed via an EMR in less than 5 minutes of anyone’s time. The real travesty in this is to not have a protocol or plan in place for an actual pain emergency. It is such a no brainer. Any risk management department would be foolish not to have this in place.Megann⭐️⭐️The medical staff is really nice but I feel like they were doing me extra tests, making the bill higher and higher (about $4k in total for 4 hours over there). They never thought of making me one specific test and weeks later, I made it myself and found out was the issue was (they did not when I was over there…). I mostly took a nap over there. After that experience, I started enjoying more and more the free naps I can take at home.Eric ShawDon’t come here if you want to be seen. You’ll wait for hours upon hours even if you make an appointment. Awful.Prerna PurohitThey don’t have the patient’s best interests. They just want to rack up the highest bill from you.felicia coleman⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedWent in for a head injury on a Sunday morning around 7 am. I had been at BMC for over two hours. I was beyond happy that I left BMC and went to Tufts. The staff members are friendly and professional. The ER room was clean a total opposite of BMC. Was in and out in two hours. The doctor did a great job on my stitches. Definitely recommend going to them over BMC.Dylan S⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI called MGH emergency department for the possible waiting time to seen by doctor, and a sleepy rude person got my call and told me to come visit and see. right after, I called to the ER of Tufts medical, a kind response with an estimation of people in-line was the answer. an hour later, we treated nice and perfect by Tufts Emergency department.Elizabeth Marcel⭐️⭐️Pros: Nice staff Cons: Not clean, they charge you before you even get a bed Went in the other day after being referred by another doctor who was concerned that I had contracted a mosquito-born illness after being in the topics. This emergency room wait area looks more like a bus terminal than a waiting room. There are homeless people taking naps with their shoes off with some even rummaging through the hospital trash cans for bottles and cans (pretty sure that’s a public health issue). Security said nothing. The bathroom was filthier than a public restroom at Port Authority bus terminal, with vomit and blood all over the seat. I had to get up three separate times: once for check in, once for vitals, and once to pay my co pay (before even getting a bed.) Doctors were okay, they seemed pretty professional and well-mannered. However, though the original doctor referred me for symptoms of Dengue, I was dismissed as having traveler’s diarrhea without any tests being done. #WasteMyTime2019TheRenee Awesomeness⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedAlways Good.Brian FosterTotal of 5 patients in ER, Went in for an X-RAY, took over an hour just to check. Nurses are polite, however will gossip about anything you consider personal, so if you don’t want to be embarrassed by the staff. And or be in pain for a while I would not recommend coming here.Nikki HillierI should actually call the real cops on this place instead of the security that act like cops here. How I was treated was nowhere near human. First of all I was taken to this hospital by ambulance not by my choice it’s where I was told they wanted me to go. After waiting and waiting they refused to give me anything for pain because , you know, unless you are an addict , you cant get medicine when you actually suffer from a neurological disorder and seizures. So I decided to just sign myself out, go home and suffer and wait for my husband to pick me up. I wait in the waiting room and I’m approached three times by the security guards asking me what I’m doing and how long my ride will take. I’m not from this area I’m from the cape so it took my husband an hour to come get me. These security guards were hostile towards me and need to be reported. I’m a 34 year old woman who was causing no issues just waiting to leave. I’ve never ever encountered anything like this in my life. I will find out who these two security guards and I will file complaints against them both. These people should not have this kind of job.Bee HolmesI went in for help with extreme tooth pain and was told an on call dentist could see me. I never saw them left in worse pain and woke up with a swollen lip. Tufts cares more about getting bodies out of the door then actually helping peopleM B⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThey were very helpful and nice. I’m a post transplant patient so they checked me in quick and got an iv in me quick. Most likely I was dehydrated when I came in. The nurses doctors and aids were all super friendly and attentive. Like any er you need to wait and that was fine. I had a reaction to a med and they treated me immediately and was very helpful in keeping me and my mother (who was with me) calm through the experience. I got admitted and they tried their best to get me on the floor when they could so I didn’t have to wait in that uncomfortable er bed forever. Only thing is the tv didn’t work they dont use remotes so we tried to turn it on manually and it didn’t work. It’s a good distraction when you’re not feeling good so I wish that it worked but that’s okay. I would recommend going here. I live 30 mins away and I dont go to local hospitals Tufts is my hospital and I’m glad I took the time to drive in and get healthy again.Reza Ghaffarivardavaghridiculous, you will be checked in quite fast to make them sure they have secured your money, but good luck, you may be waiting 7,8 hours to just see the doctorGeorge NyonWorst emergency experience ever, not only did I wait for five hours to see a doctor I waited until I left without seeing a doctor so if you check in on the verge of passing out good luckLexi RoderThe nurse andJOSE NIEVES⭐️⭐️⭐️⭐️⭐️✅ ER Recommended(Translated by Google) Tremendous in your emergency room (Original) Tremendo en su sala de emergencia
FAQ: Frequent Questions
Here you can find information and answers to frequently asked questions about the Tufts Medical Center Emergency Room in Boston.
◼️ Open 24 hours this emergency room of Boston?
Yes, of course. The Tufts Medical Center is open 24 hours a day for any emergency.
◼️ Is it also open on Sundays and holidays?
Yes, of course. The Tufts Medical Center is open on holidays and also on Sundays.
◼️ What’s the address of the Tufts Medical Center in Boston
The full address is 800 Washington St, Boston, MA 02111, United States.
◼️ What’s Tufts Medical Center phone number?
The phone number of Tufts Medical Center is +1 617-636-5566. You can click here to call now from your phone.
◼️ What are the GPS coordinates to get there?
If you use a GPS coordinate system to get to the emergency room, you must enter the following; a latitude of 42.3503543 and a longitude of -71.0637529.
◼️ How much is it to go to the Tufts Medical Center?
The cost of visiting the emergency room of Tufts Medical Center may vary depending on the type of emergency you have and also the type of insurance you are with. Feel free to ask or call the center before you go.
◼️ How long should you wait in an emergency room?
The waiting time will always depend on the type of emergency at that very moment. You can contact the medical center before to ensure that you can be attended to as quickly as possible.
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