Before you go to UF Health North, you may want to know what the people who have already gone to this Jacksonville emergency room think.
David Kear⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedWow, I am blown away by this new Hospital! It’s newly build, modern and just big enough to take care of emergencies and inpatient care. The staff had been externally helpful. They are working hard to impress. Rooms are spacious, and efficient. They have a convertible dinette/ table / bed for a loved one to sleep over. Large screen TV, and floor to ceiling windows make the space very comfortable. This is a great alternative for Amelia Island, Yulee and Callahan FL residents, as well as North Jacksonville FL.Chris Knotts⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI spent five days in ICU. Very knowledgeable, caring staff. Beautiful large room with a smart bed that made sleeping very comfortable. Seconds after I rang the call bell, a staff member appeared in the room. Thank you for keeping me alive during my serious illness. Bless you all.Brian Roberts⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedDr Defazio is a great plastic surgeon. He closed me. Monitored me. His staff is second to none. Wonderful and very professional. I would recommend him and his staff to everyone.Felycia Vaona⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedCame in last night after being referred to this ER from St Vincent urgent care in Kingsland for a laceration in my finger. I was in and out in a very timely manner. All staff were friendly and helpful, I never was left waiting long at all Alyssa the PA was very careful and caring while opening and cleaning my cut. I appreciate the high standard of care I recieved here!Travler Kolletar⭐️⭐️Very nice building and amenities but the staff was so incredibly rude. This is beyond ridiculous. I will go to the dollar store to get checked out before coming here ever again.ViRGINIA Brown⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedExcellent doctors,a nurses and staff. Comfortable new facilities. Short wait time the four times I visited the ED.S 31Everything that is wrong with our healthcare system in one place! I was billed over $6000 in a series of bills for an infected cut on my foot. In the end I had to get antibiotics somewhere else for treatment or I would still be sick. I have no insurance due to being self employed and have been treated like a third rate citizen by this billing department. No better than common thieves seeking your money or your life. Avoid this ER!Cynthia Hicks⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI had arthroscopic shoulder surgery last week. (I actually work at another hospital for years) I was very surprised at the customer service and attention to detail for even your family in the waiting room. This place was very clean. The staff was amazing. I had the best recovery nurse I could ever hoped for, Missy!!!( I really hope they know how amazing an RN you are!). I had a very positive experience for a difficult thing I had to just get done. I will definitely use and recommend this hospital again.sky martinI have been here 3 times in the past 2 years and nothing has changed. The doctors are great, but the assistants are extremely rude and uncaring when you are telling them your symptoms. They belittle what you say to prevent having to run tests. I come to the hospital as a last resort, and every time They have a snotty attitude. They really just hire anyone with a certificate or degree. No one here enjoys their jobs, you can tell by the way they treat patientskyra hingst⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI went to the emergency room for stomach pain thinking maybe it is gallbladder problems. I was in with a nurse within 15 minutes, doctor in less than 30 minutes and getting a CT scan within an hour. Within an hour and a half I was admitted into a room and already scheduled to talk to a surgeon because it was my appendix. Have been here for now 3 days and the care here is EXCELLENT! Very pleased with how the nurses and staff treated me, how the surgeons and assistants made sure i felt comfortable! They even made sure my spouse who stayed here every second with me was comfortable. I recommend this hospital 100%!!!Tony BurchPoor patient relations and fake positive reviews. The responses you see to these bad reviews are fake. When you call the customer service number given, you get the same people who handle billing. They do not care. Over bill those with insurance and threaten to ruin the credit of those of without. Avoid this ER if you can.Alexis Wrenn⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedTransferred my OB care for my last pregnancy here. I was listened to at every appointment, every doctor and midwife listened to me and always contacted me back within 24 business hours when I would send a message to the office. When I went into labor, the staff at the hospital were just as amazing and accommodating to allow me to labor naturally for as long as I could. Hannah, Kelsey, Carol and the rest of the nurses on duty during my stay were amazin . I honestly cannot remember one negative interaction with any of the staff before or after my son’s birth !Bill Rivers⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedGreat facility clean EMPLOYEES are very professional they care here at this facility l love UF NORTH. Doctors are Sharp knowledge wise . Keep the good.work up let’s go UF.’Carol Givens⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedExcellent, compassionate, caring & clean rooms, Also the women’s staff are friendly and very informative when I go to get my mammograms for the third year straight, Results are always sent back to my pcp’ s office in a timely matter. Thank you UF North*Jill UnderwoodWent to er with stomach issue. Dr. Used stethoscope on stomach and determined “blockage”. 20 mins max and no other testing. Just audio from stethoscope. I’m still in pain now prominently in lower ab. Could not get any follow-up for testing and now 13 lbs lighter because I can’t hold solids. Going to another er. Don’t know- what my bill will be but it should be zero for the slam bam service. I can only hope the issue didn’t/doesnt get worse. There were so many things he could have checked for. Appendix, bladder, ovary, intestine issue. No interest from them. **To follow up – it WAS a ruptured appendix that almost killed me. This was due to UF Health North’s18 min stethoscope service in the ER on Sat morning-Aug 17. That lack of concern cost me 5 months of my life. The UFNorth ER also billed me- along with my insurance over $1400- which I paid with insult to injury. The patient advocate office said this was good ER service. As as healthy woman – I went into that ER complaining that my abdomen (more on rt side) hurt and I couldn’t keep down food and was told it was constipation and he was going to save me money. Money wasn’t why I went to an ER! Went to Baptist downtown ER the next week. They confirmed I had now (because of time lapse)- gotten too infected to take out appendix. Spent 2 months on antibodics and a week in Baptist. I rechecked myself into Mayo ER out of frustration/pain. Thank God Mayo fixed the mess that could have been easily caught from the get go. I couldn’t get surgery until Oct 22 because of the infection. I almost lost my colon! Never ever got an apology from UF Health North…just bills for the drive by service. I contacted patient advo to no avail. So the response note below shows they don’t even care- because my review said I contacted the patient advocate office and even the head of that department. I’m just going to file a complaint with the FL Dept of Health. The 5 star are probably from employs that were “encouraged” to write positive reviews.Stockton 711⭐️⭐️⭐️⭐️I can’t complaint , but ,I feel for all of you ,don’t expect a Miracle here ,put yourself in their place ,thousands of people running thru here looking for help , yes , they help me but I’m not out of the wood yet , just be glad to get up every morning ,lots of people have lost their Life’s 4 blocks away ,Hopeful one day everything wil get better for all us , Bless you all at UF dOWNTOWN.Kayla Wrisner⭐️⭐️Good service and faster than I expected however all I did was see a NP/PA and get a chest X-ray on my daughter and they charged me $2,500!!! That is well over the national average and much more expensive than your local hospital. I WILL NOT go back because of that. Taking advantage of people. I’m sure they don’t charge Medicaid/Medicare that much, just taking advantage of the average Joe.Tracy BrehmExperience being admitted when I had meningitis was poor at best. Taking 1 year old grandson to ER was horrific and cps being called was unnecessary and even cps worker agreed, she was the only kind one in the building that day. Labor and delivery was good when my daughter had her baby. I think I’ll go to Baptist if ever needed again.Angel BerryI have been here for 2 hours and still have yet to be seen. It took me an hour and 46 mins to get brought back in the ER. I should have went to Baptist North. I have never had to wait this long… I am in excruciating pain and nothing has been done about it at all.. I will never return.Michelle M⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI went to the ER on a Sunday afternoon at 2:30. Typed in my social on a keypad. Checked in. Within 6 minutes I was in a room. I had laceration on a finger that needed stitches. The room was clean, modern, and attractive. I was greeted soon after by a friendly nurse that removed my dressing. Next, a PA came in and assessed the damage. We discussed the options and decided on the type of local anesthetic I would have. She was friendly, professional, and skilled. She thoroughly numbed my finger and came back a few minutes later. The wound was cleaned and sewn. No pain at all and great stitches. A different nurse came in to give me a tetanus shot, perfectly. Then a friendly lady from Registration came to give me the paperwork to sign. Then another nurse came to wrap my finger and discharge me. I was there 2 hours. I have nothing but great feelings after my visit. Thank you UF Health.NaugsyI selected this hospital for my care during pregnancy because they are new and smaller. The one OB appointment I was able to get was okay but be aware that if you are experiencing concerning pregnancy symptoms you will be sent to the downtown location. You will not actually be able to be seen by your RN or Doctor. But this review is about my experience in the ER. The bed side manner that I received was atrocious. I had gone in because I had experienced a blood clot the size of my hand, this would be concerning and horrifying to anyone. She had the least care for my concern. After and ultra sound and blood tests I was sent home, no questions answered. I was told that I could call to move up my appointment. In fact every time I tried to ask a question she became more rigid and just repeated her statement of moving up my appointment. It was only one day later that I lost my daughter in a miscarriage. However I came to know, days later, via her report on my portal that was done that same morning that I had been seen, that she knew I was having a miscarriage but said NOTHING. Literally. I understand that nothing could be done to stop my miscarriage but I cannot believe that the MD knew what was going on and did not tell me or have any type of compassion for me. This is the type of care you will receive by choosing UF North.Isis AnutWaited for 5 hours , was then told that there was still 15 people ahead of me…I just left ..I guess the valets shift was over ..so me and my mother asked the guard ” where’s the valet” her response was “they gone” …it was like pulling teeth to get anymore info…only to find out she had our keys…it’s seems like everyone there hates their job….it was the closest hospital but I will never go back….the triage nurses were the only ones that even acted like they cared… everyone else was garbage…Colleen HannerWen to the ER yesterday for abdominal pain for over 24 hours (I am still in pain). Yes check in was fast and my nurse Adrienne was awesome. But didn’t appreciate the doctor too much. He was nice but he was a resident. They paid attention to my reproductive system rather than my actual problems. When everything came back good I was discharged and told to see my primary care and if it gets worse then come back. No answers, no nothing. A hospital bill for no peace of mind.Kalin Mullis⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI gave birth to my son in February at their Labor and Delivery floor. It was the absolute BEST experience I could have asked for. Every single nurse/midwife/doctor made us feel like we mattered. We were cared for at the best level! I tell everyone who is having a baby, this is the place to go! I am a first time mom, and was scared out of my mind. Everyone made me feel so comfortable and ready to take on this new adventure. If we have another, this is where we will be going. I honestly cannot say enough good about them. Bethany, K. T., Sam, Rebecca, and Hannah were the absolute best nurses to have. They made us laugh and really enjoy our experience there. They were extremely caring and never made me feel uncomfortable with any of the not so pleasant stuff that happens after giving birth. It was just so amazing!!Elizabeth Lee⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedMy husband has been here a week now. Everyone, including those with custodial, ask is how we are doing and if they can get us anything to make us more comfortable.Daun Jolly⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedVery friendly staff. Great doctors.Sherry Bralick-Baughman⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedMy 88-year-old mother was taken to their ER due to extreme pain in her side, so extreme that she couldn’t stand up and I had to call an ambulance. The doctor diagnosed her with an inflamed gall bladder and scheduled her for surgery. She was cared for by some very wonderful people in the ER and just prior to the surgery. The team that cared for her before her surgery were also very wonderful and explained everything they were going to do step by step. She spent the night in observation after her surgery and the next day she was doing great. I was very impressed with the hospital staff. They made sure she was kept comfortable and cared for. My mother is extremely difficult, hardheaded (age) and has had spinal stenosis for many years which is very incapacitating. She had no complaints whatsoever and said they took much better care of her than I ever did.Isis Gaugler⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedJust had my baby today…i was scheduled to induce but ended up going into labor before I arrived. The nurse and midwife (I’m a terrible person and dont remember their names!) were awesome. They were very encouraging and helped me to have the natural delivery that I wanted. There was a laboring tub…that i hated but other people love that kind of thing. I was able to use nitrous as a pain management and that helped a bit through the contractions. My baby has never left the room and delayed cord clamping is done procedurally here.Christopher PerrinMy one-star review is in regards to UF’s decision to shut down The Birth Center, which is by far the best in the city. Why would do that? There are a lot of sad friends of mine and families that will miss recommending The Birth Center to their pregnant family and friends. Hopefully the ‘mother birds/ midwives’ will rebuild the ‘Nest’ in a safer environment.Lauren Taylor⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThis is one of the best hospitals that I ever been to. One of my best friends was at the Emergency Room to be seen by a doctor, few weeks ago. We were treated very well by the hole entire Emergency Department. Robert the paramedic, who checked in my friend, was so great and very professional. Robert had answered all of my friends questions. Y ’all have an amazing crew, we were in and out very quickly. My friend and I were also treated extremely well by the Security Department as well. One of the guards, I remember his name. His name is James. James was so sweet and very kind towards us. James had escorted me to the Starbucks Coffee Shop, and to my vehicle in the pouring down rain.Veronica GraybillI took my nephew here for a maybe broken arm or a bad jam. They took his blood and never told me what was taken place I had to ask question. Never keeper me informed of what they was doing. I will never go here again. Will go to any other hospital then this one.Donald FrumThought was great staff give or take a couple and good new hospy with a view of sorts even. After 27 days and dealing with diff drs in charge every shift found one that would listen that I don’t absorb anything oral then Dr sent me for x-rays of neck and shoulder that had been hurting for almost two months but had flared up again pretty bad. Anyways woke up from few hours finally slept to be told Dr was there and tried to wake me which is B’s and to find out all my IV medications, I’d all had been changed to oral again. Lousy treatment and when woke next morning was damn near shoved out getting me to sign ama then didn’t return all my property they put in safe either. First hospital dealt with since arriving in Florida and sure as hell know I’ll die before go back to anywhere to be treated like thatShannon WatsonI would give this place a ZERO rating if I could. WORST hospital I have ever been to. ER has ZERO triage and takes patients only in the order they arrive regardless of if you are suffering. Allowed me to suffer in excruciating pain in the waiting room while seeing several less urgent cases.Darren OlsonInitial visit was ok with Dr. Brittany Lyons. During examination mentioned that I get a rash on my legs during work happens sporadically she stated to “just come on by when it happens again and we will do a skin sample and see what’s going on” have been dealing with this issue for 3 weeks now when I call they say she is to busy to see me but can make an appointment for several days out. Which would be fine if I could make the rash appear at will. I find this situation very rude and unprofessional. Had higher expectations so disappointed.Lorilyn SlaughterI went into the E.R due to my wisdom tooth being impacted and I do not have dental insurance.. I specifically asked for antibiotics due to fear that the impacted tooth had become infected. While I was talking to the Nurse about how I believe antibiotics would help, two more nurses and the doctor came in which sparked some worry for me beings how I felt like one nurse and one doctor was enough to take care of a patient with a tooth issue. It was simple and I was in and out very fast but while I was speaking with the doctor, I repeated the same thing I told the nurse which was that I wanted some antibiotics just to stop it from becoming super infected to give me time to save money to have it pulled.. the very moment I mentioned the word “pain” the doctor immediately cut me off and told me “I can either shove a needle in your mouth or refer you to pain management” and I was taken back by the harshness in his tone when telling me this due to the fact that I had repeatedly told them that all I wanted was some sort of antibiotic. I get that doctors deal with a lot of drug addicts who just want a quick fix but I am a 21 year old woman who just wants to keep her jaw in once piece I do not appreciate being treated like I’m the rest of these young junkies in oceanway. I made it a point to tell them I only wanted antibiotics and still got treated like I just shot up in their bathroom. After dealing with being treated like a drug addict and telling them I didnt need narcotics, he proceeded to prescribe me 9 hydrocodone. Where is the sense in that? I got penicillin too, so yes I was taken care of and all is good now but I truly feel like the staff in this specific establishment need to take a training class on how to speak to people.Nick Denzin⭐️⭐️⭐️Wonderful hospital and staff, but PLEASE fix Registration. Add a number system like the DMV, staff appropriately for speed and efficiency. Do Something.talia julia⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedAmazing facility and service. I feel like this is a hidden gem Alex ComerI’m a new pregnancy patient I can’t even get a call back when I have an emergency. I constantly get sent to the wrong departments and voicemails whenever I call.Sitting Yellow Rubber Ducky****ATTENTION**** SEEKERS OF COMPETENT MEDICAL CARE & COMMON SENSE .. BEWARE! DIRECTOR OF E.D AT UF HEALTH NORTH MR.EDWARD ROE (-had to capitalize tht part since people like him & MANY others tht work at this hospital are more STUCK on titles than actually living up to tht title by performing their duties in the medical field appropriately & with competence and empathy, AS THEY SHOULD) but not to worry.. he has done “enough” for people in the community to smooooooooth all tht garbage over … right ? That’s how it works right? Write enough “good articles ” about people and the public perception is fooled right.. ? VIRGINIA PALMER WHO IS A PATIENT ADVOCATE (phony as they come .. sorry but not sorry .. as she was NOT transparent and was NOT helpful as far as letting me know the process as far as how things would go from here since I was recieving ridiculous overcharged bills AT THE SAME TIME I was trying to address issues I had at the time of my visit with this facility to make sure my credit was not going to be affected in the mists of this absolute mess..her job seems to stop at tucking in her shirt and putting her badge on and having her little office decorated oh so nice.. I think she put more work into that than handling my complaint that sat in her bucket for over 2 weeks- leaving me no other choice since no one ever acknowledged my concerns but as the upset former patient I had to drive up to this lovely headache of a place and meet even more rude people who couldnt help me until I felt like I was having a nervous breakdown because of the lack of common sense and competence was just so unreal! )AND LAST BUT NOT LEAST ANNETTE HARRISON…MANAGER OF THE GRIEVANCE DEPARTMENT…(could be the director… I’m sure she would correct if I was wrong on that one.. another loser with a title ..no help.. whatsoever) let me tell you guys something.. and this is my opinion of course … all of these individuals are the reason why patients lose trust in the medical system . It’s bad enough you tried to sweep me under the rug and place blame on others besides holding certain people in YOUR FACILITY accountable… because BELIEVE IT OR NOT… WELL SOMETIMES THE HOSPITAL GETS IT WRONG !!!!!!! WRONG WRONG WRONG . But I guess when you have a title.. nobody can tell you “NOTHIN!” Right ? thats the attitude you all give off. Every single one of you. To have someone incorrectly and falsely record something in YOUR medical records as if they were looking at A TOTALLY DIFFERENT PATIENT is SCARY, to the core , to say the least. It’s a nightmare I would have never even thought of until coming to this place.. I wouldnt even refer to it as a hospital but a pool of people there for a paycheck around machines smarter than they are. Think about it.. you walk into the E.R … you CLEARLY state you have pain in this region of your body.. but woops someone made a mistake & said you advised you had pain in this region of your body based on the recording of your symptoms which is why we did this unneeded test so we can fraudulently charge your ins. For a test you never needed because the pain was never close the that region of your body. Bottom line if you come in with sever abdominal pain… they feel it necessary to do an xray of your chest … just take that in for a second and let me know when you determine where the logic came into play with “plan of care”. When the nurses even know that the doctor is a rude donkey.. you know it’s no good. Smells. What is even scarier is when they say ” what do you mean you didnt say that ?!” the e.d doctor (who keep in mind is also the director) has in the medical records what you reported” . Folks, this is 101 with pt relations.. you NEVER EVER raise your hand to a patient and tell them to stop talking.. just bc you think you got enough out of the 5 or 6 words I was able to get out of my mouth WHEN YOU ARE ASKING THEM ABOUT WHY THEY ARE IN THE E.D .. the point of asking a question is to receive an understanding answer.. to help you.. help me..Johnathon Baileythe Drs have no manors when talking to family today is july 2nd 2019 12:30 and one of my Dads Drs told me i was stupid and ignorant at the 4th floor nursing station in front of about 6 nursing staff but when asked by a supervisor they say they didn’t hear yet but when the Dr said that to me the whole nurse’s station went quite and they all looked at they could not believe she just did thatChristopher RogersThis place is like a puppy mill for humans. I’ve been here a few times thinking, it will be better this time around or last time I just had a bad doc. Then after I go I regret it. They order a lot of tests (normally I don’t care if you’re getting somewhere) and then they just tell you you’re dehydrated and send you on your way. When I go to the ER, I take my iPad with me to keep me calm and they always think that because I’m not yelling in pain and trying to remain calm, that somehow that means you’re ok regardless of what the issue really is. The one good thing I will say about them is that almost every test I’ve had done, they bring the tests/machines to you. You stay in your room as opposed to being wheeled around everywhere.Anna EbnertThe worst service I’ve gottenJoshua Meredith⭐️⭐️⭐️⭐️First visit was a breeze, immediately taken back within minutes, just had a fever. Was very impressed with the service and care, and they negotiated an extremely fair bill for lack of insurance. Fast forward a few months, I’m sitting here for well over two hours, with difficulty breathing, and fading in and out, feeling like I’m going to pass out anytime, and a burning rash… I feel like the inability to breathe is an extreme concern, but what do I know, I’m just the dummy who cant breathe. Great doctors, great facility, poor triage. Edit: after the wait, everything was great. They explained the wait times and their growing pains as the only north side hospital. Would still reccomend, just be ready to wait.Carolyn Kelley⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThey have taken care of meDavid Bowlin⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedWondorful hospital. The staff was so friendly and their was like no wait time.Danielle MorrowBeautiful facility, appallingly unprofessional nurse.
FAQ: Frequent Questions
Here you can find information and answers to frequently asked questions about the UF Health North Emergency Room in Jacksonville.
◼️ Open 24 hours this emergency room of Jacksonville?
Yes, of course. The UF Health North is open 24 hours a day for any emergency.
◼️ Is it also open on Sundays and holidays?
Yes, of course. The UF Health North is open on holidays and also on Sundays.
◼️ What’s the address of the UF Health North in Jacksonville
The full address is 15255 Max Leggett Pkwy, Jacksonville, FL 32218, United States.
◼️ What’s UF Health North phone number?
The phone number of UF Health North is +1 904-244-0411. You can click here to call now from your phone.
◼️ What are the GPS coordinates to get there?
If you use a GPS coordinate system to get to the emergency room, you must enter the following; a latitude of 30.4843169 and a longitude of -81.6339654.
◼️ How much is it to go to the UF Health North?
The cost of visiting the emergency room of UF Health North may vary depending on the type of emergency you have and also the type of insurance you are with. Feel free to ask or call the center before you go.
◼️ How long should you wait in an emergency room?
The waiting time will always depend on the type of emergency at that very moment. You can contact the medical center before to ensure that you can be attended to as quickly as possible.
Other emergency rooms near
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