University Hospital – University of Missouri Reviews
Before you go to University Hospital – University of Missouri, you may want to know what the people who have already gone to this Columbia emergency room think.
Cj Jo⭐️⭐️Not a good ER if you have mental health issues. I’ve gone in multiple times with chest pain, numbness and tingling of the limbs, heart rate 130+ and BPs that are way too high for everyday living. All of this is overlooked immediately since I have a history of depression and anxiety. Both times I’ve been here I’ve been informed that I’m having a panic attack when I know I’m not. My panic attacks are not something I seek ER care for. Nope apparently my chest pain and everything is just disregarded because I have a mental health issue. I was literally left in a room with no way to get ahold of my nurse and they let me just sit in the room to “calm down” I’m leaving with the exact same problems I walked in with but it’s ok because it’s anxiety and it’s going to magically go away. It really irks me to be treated this way and I feel sorry for anyone else who has gone through this discrimination as well because it should be unacceptable. People can get hurt when you just disregard them and I hope they realize their mistakes.Bethany Byler⭐️⭐️⭐️My son has been in the 5th floor ICU for weeks. The day nurses are great, Sarah in particular is amazing. The best nurse I have ever met. The night nurses sit up and cackle and laugh and do not let patients sleep at all. They literally sound like they are having a party all night. This is an ICU!! Let these people sleep! When I asked nicely for them to keep quiet and let my son sleep, I got no results. When i told them i would literally pay them to be quiet i got an “oh God”. Disrespectful, unprofessional, and uncaring.nikkie hillVery, very disappointed. My elderly mother was not treated well. Had an appointment for 3 different procedures to be done in one area. The only thing that was even talked about at first was her biopsy. Then we infomed the nursing staff that she was scheduled for another procedure to be done and they got that all figured out and situated. One nurse was very rude though. The procedure went well, but got a call the next day that they FORGOT to do the biopsy. So back up a few days later for the biopsy and have the nastiest mannered nurse i have ever had to deal with. I undserstand that there are long hours and lots of hard work, but if you don’t like people in general, maybe decide on another profession? Maybe in a cubicle of some sort away from people or maybe its just senior citizens. Your patients have feelings, every one of them should be treated how the staff would want their own loved ones treated. Very disappointed, again, about the negligence and the treatment. So sad for my mother that she has had to endure this grueling process and will ask to be referred elsewhere from now on.Jill Halver⭐️⭐️My mother was rushed there by ambulance with stroke symptoms on a Friday night. Our smaller local hospital had done scans and MRI and sent her with the needs of a neurosurgeon and of course a room in the hospital. Had I known that they run their hospital on banker hours I would’ve never sent my mother there. We found out on Friday night that nothing would be done until Monday. There’s no one in the offices, and no procedures are performed on the weekends. The nurses were ordered to give my mother all kinds of blood thinners and something for her blood pressure around 3 o’clock in the morning on Sunday. My mother had a severe stroke that same morning 2 hours later and another one on Monday and she died the following Tuesday. The nurses were wonderful and I know their hearts are often broken because of the slow responses and procedures the doctors have in that hospital. My mom was 100% healthy, wearing platform shoes, driving and had just returned home from a cruise. It’s so very hard to believe that this was really her time to go. But our family does know the Lord and my mom is definitely in heaven but that hospital was a horrible horrible experienceTina SandersThis is what my Mom had and The Dr failed to help her wouldn’t do surgery all they cared about was their stinking jobs I would not recommend the 5th floor to anyone!!!!!:If gallstone pancreatitis goes untreated, the complications can be very serious. Digestive fluids from the liver, gallbladder, and pancreas, may back up into your body. This can cause an infection called cholangitis. You may also develop yellowish eyes and skin (jaundice) My Mom would still be alive if they had done their Job !!!!!!!!!!!!!Corey Bogart⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThey saved my life, after 6 mins of CPR they brought me back to life. I’m on the road to recovery now. Very competent staff. Thank youMelisa CāiI was brought by an ambulance to MU’s ER after dislocating one of my knees on the morning of 9/11 & my experience at this facility began with a female worker – she may have been a nurse(?) – who made gagging noises upon seeing my dislocated knee through my pants. That behavior doesn’t belong in a hospital, it belongs in an elementary school. My experience ended with being discharged with no information, no doctor’s note, no brace & no crutches until I asked my husband to ask a woman at the front desk in the ER waiting area to page the doctor so that I could get what I needed. When calling the doctor down to the waiting area the same woman called me “sensitive” while on the phone, even though I barely spoke while waiting. It is both baffling & upsetting that a hospital, especially one that’s known for its sprawling medical facilities, is sending patients home without aftercare information & without a doctor’s note or specialist referral. I will not be coming back to this hospital, I will instead be going to Boone as will I be recommending Boone Hospital to anyone looking for adequate treatment because they will not receive it at MU.3D Frenchie⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedClean hospital, really friendly staff.pj allen-thomas⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI’m an employee here, so I am biased. However, UMHC is the system I take my family to for all their care. As an academic medical center, the education of the physicians and nurses is top-notch. There is a great deal of pride in the service we provide to our community. All patients are welcome here, regardless of socioeconomic or health status.Angela Wheaton⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThis is the nicest, genuine hospital I’ve ever seen! AMAZING!Sally Everhart⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedPatients here are treated with kindness and respect. I’ve been coming here since 2014 for treatment and between University Hospital and Ellis Fischel, you couldn’t ask for a better partnership or a better place for both your physical and emotional well-being.Alan QuintIf you’re insurance covers Boone hospital, go there. Hour past my appointment, still not seen. This is the norm here at a training hospital. I could go on, but what’s the point. Go somewhere else, and if you recieved exceptional care here, you were among the lucky ones.Debra Ellison⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI just spent 6 days here, I had medical team D.. I was on the 4th floor.. it was by far the best experience I’ve ever had in a hospital.. all the way from doctors down to the nurses.. I don’t have any complaints.. they are wonderful, caring and compassionate.. thank you for taking such good care of me all of you deserve 5 stars!!!Christine SevillanoI’m very scared now, after reading all these reviews im thinking of possibly canceling my surgery or looking into a different hospital!!! I’m supposed to have weight loss surgery sleeve with the bariatric surgeon and my gallbladder removed at the same time, but definitely rethinking it now!!!Your CustomerOne Star for a less than one star ran hospital….take your loved ones to Boone.Peapod Prescot⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThis is statement to housekeeper who was fired for reporting HIPPA violation. IF that happened to you I want to apologize personally. I have no reason to doubt you. I’m a former housekeeper and now an old physician at UMC Hosp. I hope you get this and understand it comes from my heart, I have never and will never take another working person for granted or show disrespect due to perceived differences of importance. Although I love MU I’m happy that you brought this out to discuss. Wish you the best.Tim Wood⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedBest I’ve ever hadAlicia ShermanThe hospital told us that we were not allowed to call up there they told us that we are not allowed to go up there to see my grandmaDennis RichmondThe Centers for Medicare and Medicaid Services has dropped MU Health Care’s quality and safety rating to one star of five, from a previous three-star rating. The decline will result in MU Health Care losing 1 percent of its federal Medicare payments in fiscal year 2019, according to an email sent to hospital staff Thursday by Jonathan Curtright, MU Health Care’s chief executive officer. The payment reduction is based on data collected from 2014 to 2017. The rating reduction is based on performance from 2014 through 2018. You put policy over people and it’s starting to show. Do not bring your family here, if you care about them. I have seen the horrid conditions behind closed doors. Wolves in sheep clothing.Kevin Lee⭐️⭐️The doctors/surgeons suck a$$ and need to go back to med school. The nurses on the other hand are AWESOME, KIND and VERY FRIENDLY!!!John Penrod⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedExcellent care and treatment! Have 100% Faith in Ellis Fischel Cancer Center!Naresh Mullaguri⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI might be a little biased in my rating. I finished my residency training here recently. It is a very good hospital which constantly works to provide the best care for patients. The culture of YES spans across the system. The location has enough parking facilities for patients. Overall I can assure you it will be a great clinical experience for patients.Dee HustonThis is the worst hospital I’ve ever seen! Left my husband (with chest pain…already had 2 heart attacks) in the hallway for 6 hours! Was even worse when we got upstairs no place for a guest to stay and no cots do I had to leave him up there alone…none of the staff communicate with each other so you have different nurses coming in telling you different things don’t know whether they are coming or going! NEVER gave him a hospital gown was left in the clothes he came in wearing, no yowels or wash clothes in his room…just pitiful!Bree Stringer-Hartley⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedAmazing staff! And wonderful hospitalJulie Senne⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe radiology department was phenomenalDIANA ROGERS⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThey are nice courteous, efficient and the Doctors are 1st rate.!! Cheryl Sanders⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThis is where I learned what a brain aneurysm was I had one.the only symton I had was seizures another thing I experienced.with the great brain surgeon I wouldn’t be alive today!!!Tyty Tyt and thank God for your knowledge and steady hands also ty to all the staff there for taking such great care of me:)Dawn WhiteTook friend to hospital, I felt they were not giving them proper care, pills not on time, wrong meals etc. they say they are looking into something for you five hours later still no answer. I would not take anyone here.Doug Davis⭐️⭐️If you want to feel as though your time has no value, this is the place. To be fair, nursing staff are great, others for the most part seem like they are just there to get paid.Steve Bell⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedA top rated hospital and one I trust. If you are here for a procedure , bloodwork X-rays or whatever, the check-in process is very easy and moves quickly. There are clinics in the hospital as well and are easy to find.Randall GrosecloseSo today I just received 2 bills from this company saying that I owe them for 2 emergency room visits and 2 ambulances. First off this could have been avoided if the doctors had found out what was wrong before releasing her on the 25th of Oct. I have lost all faith in Missouri’s ability to treat patients fairly. My wife has been having seizures since late September and after 9 visits to the emergency room I think we will just try to resolve them at home because apparently no one in this state knows how to take ownership when it comes to a patients health. Its genuinely sad that we have lost our faith in your ability to get the job done and in a fair manner. I owe you as well as boone a large sum of money but I have no results as to why my wife is having these issues. Seems kinda unfair that you as a company want to be paid for services but I dont see any services performed and I definitely dont see any results as to why my wife is having seizures. I would love for someone to take ownership and actually get results before being required to pay for them.rae WilsonHorrible customer service . From the PCT. LPN. RN. Down to the doctors (Some) are just RUDE. It’s never fun spending time at a hospital unless a baby is being born… worst experience I ever had with this hospital. After today I will definitely rethink and remember the way me and my family where treated today but this so called staff and place of great hospitality. I will definitely be going to BJC after this for anything health concerns.. watch over your family members never leave them alone. Ask questions. There should definitely be a class that all of their employees should attend on how to be RESPECTFUL and more ways to make the patient feel comfortable while staying in the facility. I used to really like this hospital a lot untill today.!✌ Arletha Miller⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI love the help.and my gurls are the best .and my gurl Tammie Brown.taking my blood and her gurls are very good .Audrey Ragsdel⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe best Doctors in the world. Thanks to them I’m still alive and able too walk again.Matthew MorrisThey are very bad people and they dont care for the elderly. I’ve seen how they treat them. With neglect and spite.Angie Morgan⭐️⭐️⭐️⭐️While my dad was inpatient in the MICU, he had the absolute best care. My mother who knows nothing of healthcare was comforted by and the neurologist named Dr. Aroura. He was extremely caring and made my mom feel as if she had a voice in my dads care. Thank you to the entire MICU team for facilitating an easy transition in this difficult timeJohn Carver⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedGreat service..Jane⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI lost my husband to cancer Aug 2015. It was a very difficult period for our family. I felt the University was the best place for him and it was – I am glad that is where he spent his final days because we felt at home and comfortable, during this most difficult time. It helped to have all of his doctors talk to him and to each other, all at the same time. Better care than he had received at a different hospital where it was anyone’s guess when a doctor would pop in – I know they are busy. We just liked the way the University functions by sending everyone in at once, same time every day. We were also pleased with the nursing staff – they have huge loving hearts! We also enjoyed the spacious rooms and the privacy it brought. If I could change one thing – I had a hard time getting my husband a priest for his ‘last rights’. We finally did but it took longer than anyone would hope. We were asked what his religious beliefs were but it didn’t seem to matter because no one brought communion. Again, this is a small complaint but for me, it was important. The nurses took care of it and the entire staff made my husbands last days as comfortable for him and our family as possible. BTW – Hospice was remarkable as well! 5 stars for them too!Arletha Miller⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI like the team’s and the service i receive.Kim McneelyThe worst hospital ever and I thought Fort Leonard Wood hospital was bad.I live two hrs away my doctor told me to go to mu because my feeding tube came out and I sat there for 5 hrs with no end in sight, people that colds went back before me and they came in after me.The mean time my feeding tube was closing up.so I left.They are very unprofessional …MarlaHoyDo not come here for critical care. They did not properly do things, which resulted in her having pain. She later died in her hospital bed. It is a result of college students from the university that they give employment to. They are not educated enough or just lack concern for detail in taking procedures seriously. My mom was put on oxygen, but they did not turn on the humidifier with the oxygen. Her nose bled and she had a massive migraine. All the cold dry air gave her intense pain. They not only did it once, but 4 times. She had cancer and they did not do anything but cause her more pain. And do surgeries that did not even help but made the cancer spread. Go to a real cancer center or a hospital for better care. They just want your money.Bryan Yochum⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI’ve had health problems since birth, lived in several different states and have been in hospitalized in over 20 different hospitals and have never been treated with the courtesy and respect that I have at University Hospital. The staff is always helpful and attentive and understanding to my issues. Plus they pointed me in the exact direction for aftercare for one of minimum means. 100% would suggest for anyone in need of medical care.The Kaylee & Karri ShowTreat black people as if our pain concerns doesn’t exist or already high on drugs !! WE DEMAND BETTER CARE !!Fran Keal⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedWe thought my husband might be having a stroke and took him to the emergency room. A huge team of medical personnel swarmed him and determined quickly and efficiently that his blood sugar was low. Every staff member was sincere in their desire to help my husband and to help me understand what was going on. I am very impressed with the all of the staff we came in contract with.L BA week ago my mother was in ICU. She then was lowered to the 5th floor West. That’s where all communication stopped. My mother has a high risk and they put a band around her wrist to let them know. After she rang her buzzer to get help to the restroom after 1 hour she proceeded to do it on her own. The alarms were going off. One of the nurses disconnected the alarms. I guess they won’t be bothered the next time she needs to go to the restroom. She is a fall risk When she was bumped from ICU to 5th floor I called to speak to her nurse. They asked for my name and my phone number and she would return my phone call which she never did. 2 Days Later I called to speak to my mom’s nurse gave him my number and they never returned my phone call a second time so the third time I called to speak to the Head Nurse. Again she was busy and I left my number and the head nurse did not return my phone call 2 hours later I’m picking my mother up. I think my mother had enough 2 Days Later my mother is back in ICU There was no plan in place and no communication from her nurses or doctors to inform me how I can help the situation. Also they would not give her her high blood pressure medicine which made her high blood pressure jump. That could cause a heart attack or even a stroke Another incident happened 3 years ago when we received tickets on our vehicles. Apparently we had the last name of someone who works there and we had to bring the ticket and prove that we had somebody in the hospital. My mother was in ICU do you really think that was something I wanted to deal with. Why should a patient sit in the hospital bed 7 days with no shower or bed bath. No communication with family from the doctors or nurses. No return phone calls :/do they even care ?Kimberly FairchildI was discharged on Friday. The doctor’s said they will call to check on me, then schedule follow up visit. Five days and two phone calls to them…. still no news. I guess they do not care that I have a port coming out of my body. Hopefully, I am taking care of it correctly by myself. For how long?????Lynda H⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe best customer service I’ve ever seen in a medical setting – and my husband is a physician. They treated my mother with respect, dignity and kindness from the doctors to the cleaning crew. We were amazed and can’t thank you enough!Muh. Syukron⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedGreatZack Hardin⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedBeen here love it they have been always great here.joyce landonLet me tell you about my experience at university hospital.my son died in the helicopter on the way to the hospital. About 3 days later my husband called the emergency room and asked the employees if they remembered him and where we could pick his personal effects .”oh yes we remember him and yes he came in with the items .”but we dont know where they are now so they put us through to the morgue and they put us through to corenors office and we went in a phone circle and personal effects to be found .now i know my son pretty well folks but the only things still missing is my son wallet and his ring making spoon . Now i hate to think that one in one of your departments would have taken a wallet that belongs to a 26 year old veteran with a baby face .i know he didnt need it anymore but i do i am his mom and would like it back .shame on whoever got it they have no respect for the dead .you must have some very poor employees .i will pray for them. But i would still like what is left of the wallet return ed to me .my sons personal effects dont belong throwed in a trash can ,or trashed in an alley.they belong at home with his mom .my son deserves better than how you treated him .please return the wallet to me joyce landon in barnett mo.if foundBastion Technology⭐️⭐️Our experience has been below average. Doctors seem to not really care about privacy and let interns into the room without courtesy of asking the patient first. Hospital management need to educate their staff about patient privacy. Business as usual.lee vonthun⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedGreat staffWilliam V Miller⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI had a major heart attack with a cardiac arrest in the ambulance and again in the emergency room. The survival rate of such and event is less than 15%, but I am back at work three years later, and despite extensive damage able to do most of the things I love. The Cardiac Rehabilitation Program was first rate too. Caring, and advanced delivery of care, I couldn’t have asked for more.Jessica Leigh⭐️⭐️Not happy neither is my mom. My dad went into surgery and she wanted an hour and a half to get called back to see him before he went down. Well turns out by 7am my mom was still waiting so she went and asked could she go back the nurse went to check and came back and told her they was already taken down there. What happened if my dad had passed during surgery and my mother didn’t get to see him one last time? We are very very upset with them. Luckily my dad is doing better now and had no troubles. But still what if we didn’t get this lucky?Brenna Newland⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI have always been treated with much respect and care. The doctors and nurses are wonderful . You could not ask for a better group of medical care professionals. I would not want to trust my life with any other hospital! 5*****Tina SandersThey take forever making decisions on what procedure to do then they don’t accommodate meals for family that have to stay with there loved ones!!!!Project Osirus⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe great staff saved my life! Good food too! They just need a safer place for patients to go to smoke other than the street, I understand they are a smoke free campus, but the rules need to be bent somewhat.Melanie Baravik⭐️⭐️⭐️⭐️Great (as can be) experience in ICU with Drs. Collins and Sohal and nurses Chelsea, Lauren, Jessica, Jessica and respiratory therapist Teri. And in family medicine, nurses Robyn, Kristin, and Mihiri were wonderful, as well as Drs. Wilson and Jayroe and RT Tony.Frank Miller⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe Doctor’s are great at doing their jobs.sarah kiel⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe nursing staff was amazing my whole stay. The doctors came in every morning to check on me. They and the nurses always explained to me why something was happening, or what a medication was before they gave it to me. They stayed in top of my pain, and did everything possible to keep me comfortable. Always smiling faces, too. All seem to love their job.Brent Cook⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedBest hospital in MissouriCraig Wheeler⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThey have always taken great care of my family and ICynthia BrumfieldFirst I would like to state the treatment I received while in the hospital was a five star experience. My complaint is with customer service after I was released from the hospital. I was in the hospital from January 03 2016 through February 12, 2016 and still gravely ill upon release to the point I could not care for myself or return to my home or attend to my affairs. Once my health improve to the point that I could handle some phone calls to handle my own business affairs I realized that some of the bills were turned over to Accounts Management Service which is a collection service. I contacted them and made payment arrangements which I kept. However just recently I checked my credit report a learned that I have 14 collections against my report all from their collection agency. I then contacted the collection agency and they stated they are instructed by the hospital to report invoice numbers as separate accounts although both the hospital and the collection agency stated I do have one account number. I then contacted the hospital customer service this department handles billing. I was told by the supervisor that they send one file over to collections and have no control over how they choose to report to the credit bureau. All I am asking is for the accounts to be under one account since they all stem from the same hospital visit. Although I was in the hospital January 2016 my account shows delinquent as January 2016 and turned over to collections May 2016. Both companies are claiming they do not have control over how the account is being reported to the credit bureaus. I filed a complaint against the collection agency and this was their response “MESSAGE FROM BUSINESS: Consumer has been in contact with our office. Consumer has spoken with Trent, Manager. The client maintains the accounts are separate. The client is reviewing and will advise as to the final ruling.” which is untrue because I filed the complaint after I was told there was nothing they could do to help me. Now I will file a complaint against the hospital and wait to see if they will blame the collection agency for the reporting to the credit bureau. The bottom line is this hospital cares nothing about you once you are no longer a patient. It so disheartening to realize that the same hospital that worked so hard to save your life has no compaction once you are no longer in their care. My illness altered my life forever and now the hospital wants to destroy my financial life. Please take this as a cautionary tale if you ever have to be a patient at this hospital.
FAQ: Frequent Questions
Here you can find information and answers to frequently asked questions about the University Hospital – University of Missouri Emergency Room in Columbia.
◼️ Open 24 hours this emergency room of Columbia?
Yes, of course. The University Hospital – University of Missouri is open 24 hours a day for any emergency.
◼️ Is it also open on Sundays and holidays?
Yes, of course. The University Hospital – University of Missouri is open on holidays and also on Sundays.
◼️ What’s the address of the University Hospital – University of Missouri in Columbia
The full address is 1 Hospital Dr, Columbia, MO 65212, United States.
◼️ What’s University Hospital – University of Missouri phone number?
The phone number of University Hospital – University of Missouri is +1 573-882-4141. You can click here to call now from your phone.
◼️ What are the GPS coordinates to get there?
If you use a GPS coordinate system to get to the emergency room, you must enter the following; a latitude of 38.9386955 and a longitude of -92.3275514.
◼️ How much is it to go to the University Hospital – University of Missouri?
The cost of visiting the emergency room of University Hospital – University of Missouri may vary depending on the type of emergency you have and also the type of insurance you are with. Feel free to ask or call the center before you go.
◼️ How long should you wait in an emergency room?
The waiting time will always depend on the type of emergency at that very moment. You can contact the medical center before to ensure that you can be attended to as quickly as possible.
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