Before you go to UofL Health – Medical Center South, you may want to know what the people who have already gone to this Shepherdsville emergency room think.
Ashley B⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe staff here are fantastic. They have treated me and my family with the utmost respect. I have never had a bad experience here. They saved my mother’s life, and I was also taken care of recently for something less urgent than my moms complaint. They were very quick with results and answers. The physician was amazing and made sure that I understood everything that he was telling me. Obviously others reviews have never been to the ER or understand how one work.Courtney SmithQuick check in, just like other reviews. Sat in this room after the doctor took my concerns and buried them with his big words, for almost 2 hours. Never even got my blood work results. We decided we would give them 10 minutes after hunting the doctor down to get us the paperwork to leave. He was too busy chatting with the nurses in the hallways. They sat there chatting the ENTIRE time. Awful.Tabitha Allen⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedLast night i was at my best i was miserable couldn’t breath was in patient. But my nurses went above and did there job now matter my attitude thanks lady’s i’m much better today keep up the good job Abby BlakelyQuick check in, but then you WAIT and WAIT and WAIT!!! Over an hour for them to call in an Ultrasound tech since it was the weekend. Then waited over an hour for the results of the ultrasound!!!! Sooooooo tired of waiting. Heaven forbid you ask anyone a question. When you do you get attitude.Jena CandersonThe staff is very rude, they dont know what theyre talking about, they perscribe ibuprophan for everything and sent you home.Katilynn CapehartRude, unprofessional and inappropriate. Can not believe those who have the power to help heal or fix have little to no bed side manners. Attitude left and right. Only staff that I encountered today that had a willingness to help without an eye roll, smart remark, and or feeling I had inconvenienced was the Registration girls you meet as soon as entering the emergency department at the desk and some of the nurses. Could not believe how insensitive the woman was who calls you back for your initial vital check. I used to refer people to this hospital because of the friendly and fast service. Now, I refer elsewhere. I will never return again and neither will the ones closest to me!Chelsey GoodmanCame in with my 17 month old at 6:30am, it is now 1:30PM and have very little answers. Staff is not only rude, but they haven’t even made an effort to keep me informed. We were told that we’ve waited 4+ hours because they had an emergency, when I asked if we could get another doctor I was informed that had 1 working doctor in the WHOLE ER. What kind of ER isn’t prepared for 1 emergency? We’ve had several issues with this ER but this was our last straw. My family will never be back!!!Penelope HelmTo come later when feeling better…there should be a “no stars” option. Arrived around 10:36 pm….no one in waiting room. Friendly/ quick check in. Taken right to a room. 12:23 am approximately, I decided to walk out. No one came in to check on me. If I were there for my children, I would have been kicked out. My experience was aweful and will not be returning.Nathan WoodwardWhen I walked into the ER at 9:30 am, there were 3 ppl in the waiting room (2 of which were together). They admitted me quickly, and I was taken to a room where I sat for two hours. Finally the X-ray tech shows up (he was very nice), took my X-rays, and escorted me back to the room and told me it would be no more than an hour…. 2 hours later, I start standing outside my door staring at nurses. Not a peep from anyone. After almost 30 minutes of that, I left. If the bone is broken, I guess I’ll figure it out eventually. Horrible ER staff. I knew I should have gone to Flaget in Bardstown.Michele TaylorWent in for having lower abdominal pain and nausea. They gave me fluids and pain meds. Blood work came back normal. Then had me get a CT scan. I left feeling worse than I came in. The doctor was so rude and spoke so fast and ran out the room once he gave me my results. Still have no clue what is wrong and I still feel horrible. My pain has been occurring for the past few weeks. I feel they do this every time I go. Quick to bill me but never can provide me with any answers. I am never coming here again, I don’t care how close it is to my home.A Miri⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe employees here are phenomenal. From registration greeting me with a smile to my nurse and the techs making sure that I was comfortable and very well taken care of. I would recommend this place to everyone. If something is wrong they are quick to diagnose it and get you taken care of!Kelly Wilson⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedQuick trip for an emergency room.Melissa Dawn Tinnell⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedGreat Place,they get you in and out and you have answers when you leave there…Celeste AddisonAbsolute worst experience of my life. I went in with a possible dvt in my knee (family history of dvt and several nurses came in checking for a pulse). Instead of doing an ultrasound (because it was Sunday and they didn’t want to wake their ultrasound specialist ) they did an X-ray!?!? When I told them there was no possible way it was a bone injury!! X-ray came back, nothing out of the ordinary. They are still thinking dvt or bakers cyst… but tell me to come back in a couple days for an ultrasound. They say “oh you don’t need an appointment just walk right in”. Then they sent me home with no crutches and I can t even walk because I’m in so much pain! The next day I call the ultrasound lab (because apparently I’m smarter than everyone at the ER) to see about getting an appointment. They tell me the ER is not allowed to send me there I have to be sent by my family doctor and even if the ER could send me they wrote the request wrong! My dad nearly died from a blood clot and basically I keep getting sent home to possibly die of the same thing?!?! So a bunch of other stuff happened and long story short I’m being billed $1100 ($700 for the visit and $400 for the crackhead doctor who didn’t even see me?). This hospital is run by lunatics and should be shut down!Emily ChristineIt doesn’t take 48+ hours to interpret an x-ray but it’s been over 48 hours since they took mine and they still don’t have the results to give my doctor. Knew I should’ve gone somewhere else. This is my second bad experience with them. The first was back in December 2013 when they told me my abdominal pain was just because of something I ate. Two weeks later I got my gallbladder removed (at a different hospital in a different network) because a gallstone the size of a marble lead to infection. Somehow Jewish South missed it.Kendall Guyton⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI was very hesitant to come to this ER because of the reviews. I actually skipped over it once but this time I couldn’t really go to far. But honestly this was one of the best ERs I’ve ever been to. They got me back in a timely manner. Even though I didn’t ask for a wheelchair the lady moving me to my room put me in one because it was a long walk and she could tell I didn’t feel good. I didn’t have to ask for pain relief, after they looked at me they ordered it and didn’t make me take any tests until I’d gotten that first. I am a very hard stick for IVs and the nurses there didn’t continuously stick me once they found out. They went and found the best and I appreciated that very much. They were also quick to tell me the results and ask me if I was feeling better and ok to leave. It was a great experience from beginning to end and I would definitely go here again.Lindsey MarlettEveryone there is so rude and unprofessional. Go anywhere else if you can.KaylynnMy mom had to go to this hospital for abdominal pain. Found out she has an umbilical hernia. They told her if the pain gets worse to come back. So 2 days later we go back and the nurse says she needs surgery but then the doctor says that she doesn’t need surgery and just discharged her still barely able to walk because of the pain! We will NEVER come back to this hospital.Brittany GrachekThe worst hospital I’ve ever seen! Staff are some of the rudest people you will ever know. They brush off anything you bring to them, then you end up going to a REAL hospital and they tell you that it’s not just anything…in fact it’s something serious. Why this place is still open after the things I’ve seen and pictures I’ve seen of others experiences..I have no idea. This place needs to be SHUT DOWN or have a state show up unexpected. The only reason it received one star is because it won’t let you put none!Shelia Caulk⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI took my 87 year old Mom to Jewish Hospital South around 9 p.m. last night. My Mom had fallen at home and hit her head. The staff was excellent. My Mom is extremely hard of hearing and the staff was so patient explaining the procedures to her. (like the X-rays and scans) They treated her with so much kindness. I really appreciate the care that my Mom was given by the staff. Just to name a few Lana, Amy, Jayson, and another one in X-ray (Sorry I didn’t get her name. But she was a petite young lady with a beautiful smile that said she was like a dinosaur with short arms) I know missed a few of the staff and I am so sorry THANK YOU! THANK YOU! THANK YOU! *JOB WELL DONE*Kerri BeanUsually I have no problems with this hospital but when my daughter needed to be seen a couple of nights ago that all changed!!! She was very sick and throwing up!! Nurse Vicky is one of the rudest people I think I have ever met at this hospital. I leave the room for a minute I come back and she’s yelling very loud at my step daughter telling her to leave! Has my daughter all upset so as I’m walking back in the room she had the nerve to copy my daughter’s crying!! She was saying things like awe boo hoo and making crying noises!! First off you aren’t a child and should of been a little more professional!!! I will never be back again because of her!!!Julie LakeThis is the worst hospital to ever go too!!!! NEVER!! NEVER!! Go to this facility! Not only are the nurses and other staff Absloutly Rude, but don’t even have the right name on your bracket or discharge paper work! Other nurses coming in and talking about other patients by their NAME!! That’s a HUGE HIPPA violation!! Plus you lay there for hours in extreme pain after a horrible car accident nothing for pain!! Then the wanna be cop security butch took my items while I was using restroom and would not give them back until I limped into lobby then begins to curse at me and threathen me for no reason!!! Yes State will be involved in this visit plus a few other calls!! Worst hospital ever!!!!!!!!!!! Nurses wouldn’t answer call lights, they just turned it off unbelievable the treatment and the way the staff behaves!!! Most unprofessional hospital or medical facility I’ve ever seen!!! Place needs shutLauren Oppel⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedJust wanted to post something positive on here. Had to make a trip to Jewish South this morning for a kidney stone (worst pain ever)..And I just want to say that my nurse Kelly, was the most fantastic nurse I’ve ever had, outstanding personally, great patient care and just extremely on top of it. She made me feel like I’ve known her my whole life. My nurse Dr.Budd was outstanding too. They were quick, I was in and out, and they were super nice! I know that facility doesn’t get a lot of praise so I just wanted to share my positive experience.Shay LaxIf I could give no stars I would! This place is a joke. I go to be seen and am there for 20 mins and sent homeBrittany BlanfordWhat a joke of a place. Was wondering why I was the only one in the ER and now after wasting my day I know whyStephanie BrittThis was possibly the worst ER experience. The wait is ridiculous for people with actual emergencies. The staff were completely rude and had no compassion for patients at all. My family will never return here. We will go to Kosair or Baptist East for any emergencies in the future.Kelly Clark⭐️⭐️⭐️⭐️They were patient and kind and took great care of someone special to me. They were informative yet personableChelsey ConstantI have a lump on the back right side of my head as well as a fever and headache. They treated me for a headache and nausea then sent me home without any further explanation of why I have a painful lump on my head. Said it was pain without a known cause. Never said anything about the fever. One doctor said i might have an infection in my ear the other said he didn’t think so. Never got confirmation. I requested to speak to them after my discharge and they never came out but sent two different nurses to speak to me instead and when I requested a CT scan for the lump the male doctor, Dr. Armstrong, refused the request. I basically got nothing addressed and am still in pain.Destiny SandersSunday ** I wouldn’t recommend this place even if you needed to be seen ASAP because you gonna be waiting forever && even after been waiting forever you prolly won’t even get the right Diagnosis. After being asked to leave by Vicky or Nicky because she slammed open are sore because my sister was gagging to loudly basically telling me this is a hospital to be quite so my sister was like she being very rude when she left she slammed open are door started screaming kicked me out than had two guys and her in the room with a MINOR by their selfs their not even supposed to be in there without a adult and omg Vicky or Nicky was MOCKING my sister who was crying because they was in there yelling at here. I cannot believe she had the nerve to be in there mocking a sick patient I was like she 16 years old your a grown adult she said she doesn’t care. && Ben the administration obviously doesn’t care neitherMictavish HuffI will never go back, id rather drive 100 miles to Nortan, sat there for 6 hours in a room with two chairs after my son hurt his neck, me being 9 months pregnant sitting in that chair was killing me, pluse it was 2am and no why to lay down for me or him we was so tired, so we just ended up leaving. Ive never went to this hospital and had a good experience, last night put the cherry on top for me.SJ 1995The only person that seemed like they wanted to be there was the receptionist. Every other person I talked to had a look of burden on their face. Went in for the worst ear pain I’ve ever experienced. They decided it was due to wax build up and did an ear irrigation (very painful). My ears were in worse pain when I left and still in worse pain the next morning. They didn’t seem at all concerned about my pain and now I have to see another doctor.erica leeI will not be going back ever to this establishment again. My iv was not in all the way and the nurse knew it so she taped it down everywhere. But the main issue I have never been sexually embarrassed in my life until tonight. The humiliation I set through tonight was degrading and far more embarrassing than I could have imagined. Who does this to people. And no to the nurse on pills I’m not miss Anderson and I’m pretty sure I shouldn’t even know miss Anderson is here. There is no privacy act here.Brad WelkerIF YOU CARE FOR YOUR FAMILY DO NOT TAKE THEM TO THIS HOSPITAL PLEASE!!!!! WE TOOK OUR SON IN LAST NIGHT FOR BREATHING PROBLEMS. THE CHECK IN NURSE WAS TOTALLY RUDE. ONCE WE GOT INTO THE ROOM WE WERE GREETED BY A NURSE WE SEEN ONLY ONCE. THE DOCTOR COMES IN ONCE AND ASKS FOR A X-RAY OF THE CHEST. WE GET THAT DONE AND WE GO BACK TO THE ROOM AND WAIT AND WAIT AND WAIT FOR 2 HOURS. A NURSE FINALLY COMES IN WITH OUR DISCHARGE PAPERS???? THE DOCTOR HAD LEFT AND NEVER CAME BACK TO THE ROOM TO TELL US ANYTHING ABOUT OUR SON?? THE NURSE WAS LIKE “I DONT KNOW HE HAS BRONCHITIS IS WHAT THE NOTES SAY” UNREAL!!!!!!!! I ASKED FOR THE X-RAY SO WE CAN TAKE TO OUR PRIMARY DOCTOR TO RE-EVALUATE. I WILL PASS THIS HOSPITAL UP FROM NOW ON!!! I WOULD SUGGEST EVERYONE ELSE DO THE SAME. LOOK AT THERE REVIEWS. SOMEONE NEEDS TO SHUT DOWN THIS DEATH TRAP.Allen OneilDr was very brief and didnt even stay in the room long enough to hear what was wrong before trying to diagnose what was wrong which he said nothing was wrong. when in fact its alot bigger problem than that. Very disappointed in the service besides the nurse which was niceChristy Chapman⭐️⭐️The nurses could use a lesson in bedside manner. Visited on July 23 with what was disganosed as an extensive DVT. First I am autistic. I made the nurses aware of that. The intake nurse told me to get my phone out of my hands. I was stimming with it. It wasnt even on. When I got my results back on the blood test to determine if I had a blood clot, the same nurse was going to give me a Lovenox injection. I asked her what were the side affects. Another nurse (in a nasty and loud tone) said “you will take it regardless. We are saving your life”. The other nurse overdosed me on heparin and caused abnormal heart beat that I now have to see a cardiologist for. I will NOT go back there. The rest of the staff was wonderful. The doctors, techs and Er reception. But those 3 nurses were horrible.Robert MccauleyDo not go to this ER. Worst nurse experience EVER! She didn’t do anything except take my mothers blood pressure while she was laying down and then standing up, and put IV in, she didn’t help get her in the wheelchair, knew she had to go to the restroom and told ME, how to take her bag off and plug her cords back up! I thought THAT was the nurses job! She just seemed as though she could care a less! The man at the registration desk was the most helpful and friendly. He was actually doing his job and with a good attitude. I will never go back here! When we left, the nurse got the wheelchair, left it at the door of the room and left! Good ridance, and thanks for nothing! The Dr. wasn’t that bad, but nothing to brag on!Jason JacksonI certainly would not go here unless you’ve had a serious health problem and you need immediate attention. The inbound registration nurse was a super B”‘*!!. They took all of 2 seconds to look at me. Didn’t use even a light to look in my mouth or throat which is where the problem was. What a joke.Richard Barker⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThis is the third time I have used this facility( two of those Emergency Room), the staff is superior. They make you really feel great and to me, go out of their way to provide exceptional care. The facility is super clean and super. Hope they make this a full hospital soon, far better then any of the other places other then Jewish East.Brooke BrooksI was treated here for a deep cut on my foot. Within days I ended up at baptist east with a bad infection. My sister-in-law also was treated here for a cyst and same instance, few days later ended up at baptist east with a bad infection. Our families will never step foot in this place again and I strongly advise for your health and safety that you do not either. Over a thousand dollars worth of bills trying to fix what this place did.laken RameyWould give a zero if I could! Came in because I had a boil that turned into a severe infection- I have had MRSA before. It’s has significantly gotten worse in the past three days before I came here. Other than the registration nurse and registration attendant everything was a joke! Didn’t do a thing to help me other than push all over my sore area- didn’t test anything- didn’t even treat it, clean it NOTHING. Sent a few scripts over to Kroger. But oh buddy they’ll make sure they get your insurance information to charge you for their lack of work! PLEASE PLEASE PLEASE whatever you do, go elsewhere make the extra drive to Louisville! PATHETIC EXCUSE FOR AN EMERGENCY SERVICE.Derek JacksonTerrible terrible terrible!!!!! I will never go to another Jewish hospital in Kentucky. I was told a thousand different things and given a thousand different numbers to call regarding lab tests. I went out of my way to come to this location and that became a major mistake!!!! Don’t tell a patient one thing and then not follow through. Instead they had me on the phone for TWO days with EIGHT different phone numbers…. ridiculous!!!!! I’ll definitely be going to Baptist. A place where I’ve never ran into an issue and treated like they actually cared. Thanks for nothing Jewish South in Sheperdsville, KY!margaret p.⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedVery kind, thoughtful group ! They are pretty dang fast also!awesome caveys chic⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedTreated me wonderful! I had an abscess tooth and when my dentist said earlier that day if the swelling spreads any further down your face/ neck go to ER. Well 5 hours later that’s where I ended up. I thought they were gonna look at me and say it’s just a tooth ache go home eat some pain meds and go see your dentist again. They actually cared and did several tests and a ct scan then they admitted me and sent me to Jewish downtown. I have to say an ER room is for emergencies hence the name Emergency Room. It’s where you go if you don’t think your gonna make it thru the night to the next day to see your family doctor. They are just a temporary fix. Your family doctor would be your fix it all.Myranda⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe staff at this hospital are always so kind, and with how small the hospital is there is never a wait. They’re so courteous and pay such close attention to your needs, I love it.danielle huff⭐️⭐️⭐️⭐️Always been very helpful to me and my children.Marilyn Day⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedHelpful ,kind and courteous. We needed to correct two bills and they were there to help. Thank you!Amanda Yealock⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedWent here last night because Hardin Memorial was so busy, people were there for hours and still hadn’t been seen. We came here, no one in the waiting room. I got signed in, got in triage, was put in a room, seen by the doctor, given medication in the office, and left with my prescriptions, all in just under a hour. They were very friendly, Dr. Goshhorn was funny and very fast in the room. As soon as I told him my problem, he knew what the issue was and had medicine in me right away. I was very thankful for this hospital last night as I was in excruciating neck pain and they were able to help me.tammy dunn⭐️⭐️⭐️⭐️Wait is long but they did their jobScott CornellWORST! !!! Was treated like a second class citizen, they had no idea as to why I was even there although I was preregistered for my test. Needless to say I left, if I am going to die it is not going to be because of their incompetence.Betsy Jarboe⭐️⭐️⭐️⭐️It’s been a long time since I was there but they where very good! In fact I wish the drapes would have listened to the we dr there because my husband could have died from waiting around after a study done on his heart said he was okay in fact he was not. Should have went for cardiac catch first like er md suggested!!Christopher SmithTold me that I didn’t have anything wrong with me, and sent me home after only doing blood work. Treated me like a hypochondriac, even though I have kidney stones and was having a gallbladder attack.Judy Mattinglyworst emergency room ive ever been too. Me and my wife were inside of the hospital i was beening seen for my stomach my wife had parked her truck 2 parking spots from the front door. in the 2 hour we were there someone broke into my wifes truck stole a cellphone, cigarettes, camping lights, along with her photo ID, Credit Card, and work benifit card. All of this was done while the acclaimed security guard was sitting behind the front desk(less than 10 feet from the truck) stuffing his face with food. Then after we came back in and told him what had happened he told us that the security camaras at the hospital we down at the time of the robbery. What kind of circus show is the hospital running when it comes to security. How can you trust a hospital to cure and treat you when they cant even take care of there own parking lot with your belongings in it. I WANT ANSWERS!!Marea OllerThe service at this hospital is like mcdonalds, no i take that back at least mcdonalds gets things right sometimes but this hospital in brooks ky always gets things wrong its like watching a retarded hospital show where everybody acts like idiots when you go there , dont forget your popcorn and a laughing buddy, a nurse with 2 huge needles for somebody else in her hand will come in your room and ask you if your name is somebody else because they cant even be organized, and They got some really nasty people working up at this hospital, the doctors are very lazy, and won’t even diagnose you right, they will scream at you, with or without insurance, if you go there for heat exhaustion they will say and assume your having with drawl symptoms in front of your kids, if you go there for contact dermititis, they’ll tell you have poison ivy, or something else, if you go there for a uti they will have you give a urine sample and send you home with a paper that says they found a trace of bacteria but you will be empty handed on any prescriptions that you need for it, yeah the hospital is nice,(as in looks) but the service is pretty much like check your temperature which is mostly all they do for just about every problem you have then charge you 300 bucks it is a jokeColin Johnson⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedGreat Hospital! Great Staff!!Frank latif⭐️⭐️⭐️⭐️Quick response, good staffLesley Biasi had just gotten my finger tip cut off . and it was dangling . i rushed to the emergency room hoping to get treatment as soon as possible & they told me to sit down and wait . I think they need to get more staff or something .A PlynVery dirty. Electrical outlets coming off the wall. Pillows in the room even had some previous stranger’s hair on it. In a word? Gross.Kye & Nyh Squad SwansonI dislike when you walk in in pain and four other ppl come in behind you and get taking back and seen before youMiranda KeedyVery rude and neglectful staffKirk Kirchner⭐️⭐️⭐️It’s OK who like hospitals the?
FAQ: Frequent Questions
Here you can find information and answers to frequently asked questions about the UofL Health – Medical Center South Emergency Room in Shepherdsville.
◼️ Open 24 hours this emergency room of Shepherdsville?
Yes, of course. The UofL Health – Medical Center South is open 24 hours a day for any emergency.
◼️ Is it also open on Sundays and holidays?
Yes, of course. The UofL Health – Medical Center South is open on holidays and also on Sundays.
◼️ What’s the address of the UofL Health – Medical Center South in Shepherdsville
The full address is 1903 W Hebron Ln, Shepherdsville, KY 40165, United States.
◼️ What’s UofL Health – Medical Center South phone number?
The phone number of UofL Health – Medical Center South is +1 502-955-3000. You can click here to call now from your phone.
◼️ What are the GPS coordinates to get there?
If you use a GPS coordinate system to get to the emergency room, you must enter the following; a latitude of 38.061662 and a longitude of -85.6969094.
◼️ How much is it to go to the UofL Health – Medical Center South?
The cost of visiting the emergency room of UofL Health – Medical Center South may vary depending on the type of emergency you have and also the type of insurance you are with. Feel free to ask or call the center before you go.
◼️ How long should you wait in an emergency room?
The waiting time will always depend on the type of emergency at that very moment. You can contact the medical center before to ensure that you can be attended to as quickly as possible.
Other emergency rooms near
If you are not cause to feel certain to the emergency room, below you can see others near in Shepherdsville.
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