Before you go to WakeMed Brier Creek, you may want to know what the people who have already gone to this Raleigh emergency room think.
Jesse SellarsIf I could give a zero/five stars I would. My wife and I have been here since 9:35 pm for a severe ear infection. It took us an hour and a half to get placed in a room. Another hour to be seen by the doctor. Meanwhile during this 3 hour tour I have to see my wife in horrible pain that I can do nothing about. When the doctor diagnosed the issue, she said that the ear infection was so severe that she needed to place an ear wick in my wife’s ear in order to treat the infection. We were happy because we thought that this would be a quick and easy solution, but now an hour and a half after that we are still sitting here. The time is now 2:09 am and the doctor has not been back to the room. If you are looking for quick service this is not the place for you. If you are looking for a place where you will be placed in a room and be forgotten about then by all means be my guest. I definitely would discourage anyone from coming here if they needed to bring their loved one in for care and expect to make it to work on time the next day. *The staff was pleasant when we had interaction with them. This review is purely based on the way we felt forgotten about in-between staff interactions.John Russo JrWent in and gave them all of the issues at hand they avoided researching one issue and lied about my blood work. That issue has not been resolved. When I called back the girl on the phone was also very unprofessional and kind of gave me the run around. They are more concerned about profit then being concerned about your health…. while waiting in the patient room they also decided not to tell me about the blood work results. They were not even busy on this night. Of course because I didn’t have health insurance they only wanted to kind of do their job. I was hoping to get answers but unfortunately I never really got them because the doctor on duty failed to do his job. It was more important for profit. They stood outside the room I was in talking about how he had saved a stabbing victim that was more important to chat with co-workers.Evelyn Villarroel⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedIt is the first time ever that I feel happy and pleased to be at the hospital. All staff are amazing. Thank you guys. God bless youCaitlin Meggison⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI had a wonderful experience here! All the staff between the nurses,doctors,and the front staff were extremely kind,helpful,professional,and quick moving considering it’s an ER!Kendrick Moody⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI am not from the area but I can say from my experiences of using other hospitals I must say wake med very helpful on top of all examinations I was very pleased at all the effort put towards find out what was wrong with me. Around the clock they was come to check on my drawing blood taking me back and forth running test to see what could be my issue I have no complaintsMichael WillerService was alright although felt very dismissed. We took our daughter in February with trouble breathing as she was recovering from RSV. Doctor dismissed her as “looking fine now” even after agreeing that the video that was taken before leaving was distressed breathing. Observed her for about 40 minutes. The true horror story lies with their billing department. Despite WakMed being in-network, the visit being an emergency, and never being informed of it we got a bill from the doctor stating SHE was out-of-network and we were required to pay above and beyond our ER co-pay. They were at least gracious enough to give us an extension as we worked it out with our insurance, eventually allowing the bill to be paid. However, during this period the hospital resubmitted the claim, stating a service date 2 months after our visit. A visit we never made. More calls with insurance and Wakmed and they agreed it was a “mistake” and no service was rendered. Now, over 5 months after the initial service and 25 days after the bill was paid and processed we get another bill from them in the same amount stating that it will soon be sent to collections. The rep on the phone said there was no balance on our account and the bill “was probably sent out before we received you payment.” Remember… the bill was paid 25 days ago. I have the sinking feeling that this saga isn’t over yet.Janell PenningtonLong story short, I was profiled and treated like an opioid junkie. I went to the ER for extreme muscle spasm in my neck @ 3:00am(woke me up in my sleep level pain) The muscles were visibly contracted on exam. The doctor almost immediately said “we don’t normally prescribe narcotics for this you know?” Uh. OK…. no problem. I didn’t think anything of it… I brushed it off the first 2 times- but after the 3rd and 4th and 5th Insinuation of pill seeker behavior I called my husband in to see the profiling going on . He noticed too!! I was in tears!! I left 4 hours later STILL IN PAIN, (btw I had to advocate for a prescription for steroids, at the very least b/c the doctor was so preoccupied with “no narcotics” ) I’m allergic to anything in the codeine family anyway!! (as notated in my chart- not sure anyone read it though ) Be aware people. Advocate for your care. Your families’ care. If something isn’t right- speak up. Implicit biases exist. Racial profiling exists. Hospitals are under the microscope for their part in the opioid epidemic. But people in real pain shouldn’t be punished, belittled or ignored. Let’s see how much money I was charged for nothing ….Joanne Lawson⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedThe Healthplex at Brier Creek provides excellent medical services for my annual exams, cardio diagnostics and the convenience of an onsite lab! I love the convenience of a great location (which enables quick access from my retirement community) – plus parking is plentiful. My experience with both medical staff and reception personnel has been noteworthy! I especially applaud the quality time with physicians and nurse practitioners. In no small measure, I am even impressed with the attentiveness and professionalism demonstrated by office professionals as they Process check-ins and scheduling.L T⭐️⭐️I went here for kidney pain, and while they seemed like they tried, they told me it was back pain and take naproxen and go home. Next day my fever spikes, pain is worst than ever I go to an urgent care, they freak out tell me my kidneys are not ok ( there is blood) gave me crypro and tell me I should have gone to an ER ( but I did!)Overall, misdiagnosed ( the doc acted like he had better things to do and a bit condesending) but the nurse was good. Wasted my time and money but get an extra star cus the nurse cared. I would not recomend.David Castillo⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI am so relieved by the receptive and caring staff onboard for taking care my girlfriend’s asthma attack and giving her moment to moment remedies. She can sleep without a tight lung tonight.Cynthia Jones⭐️⭐️⭐️We got in relatively quick for an ED which was great. However, the student PA that sutured my fiancé’s face kept making excuses to her preceptor as she worked on him. “These forceps are too large, I work better with less thread, this is an awkward angle”, as she was stitching his face. It would have been ok if it was his arm or leg but you don’t want to hear that as someone is working on stitching a large part of your face. Not very reassuring as the patient or professional! She talked about him as if he wasn’t there and neither of them introduced themselves to me. All in all, I get that she is a student and was nervous but students should also be taught how to respect and reassure a patient. Not a great experience in terms of patient care.Victor Boy⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedVery pleased with the staff here and the expediency of service. They were very thorough in my labwork and thorough explaining everything to me whilst keeping service timely. Also, incredibly clean and well laid-out rooms. Better than my experience at Duke ER, Kaiser Permanente, and even UCLA ER as well.victoria edmonds⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedWent in at 1am was seen immediately great staff went above and beyond to check my symptoms and found out what was causing me so much pain will go here before any other hospital in there area for future referenceElut Hsu⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedWe had to come in on an early Sunday afternoon, was no wait and the staff were all really friendly, and funny, helped to put my child at ease. So glad we didn’t go to Durham Regional or Duke.Katie BlairIf I could leave zero stars I would.
FAQ: Frequent Questions
Here you can find information and answers to frequently asked questions about the WakeMed Brier Creek Emergency Room in Raleigh.
◼️ Open 24 hours this emergency room of Raleigh?
Yes, of course. The WakeMed Brier Creek is open 24 hours a day for any emergency.
◼️ Is it also open on Sundays and holidays?
Yes, of course. The WakeMed Brier Creek is open on holidays and also on Sundays.
◼️ What’s the address of the WakeMed Brier Creek in Raleigh
The full address is 8001 TW Alexander Dr, Raleigh, NC 27617, United States.
◼️ What’s WakeMed Brier Creek phone number?
The phone number of WakeMed Brier Creek is +1 919-350-8000. You can click here to call now from your phone.
◼️ What are the GPS coordinates to get there?
If you use a GPS coordinate system to get to the emergency room, you must enter the following; a latitude of 35.9185013 and a longitude of -78.7830897.
◼️ How much is it to go to the WakeMed Brier Creek?
The cost of visiting the emergency room of WakeMed Brier Creek may vary depending on the type of emergency you have and also the type of insurance you are with. Feel free to ask or call the center before you go.
◼️ How long should you wait in an emergency room?
The waiting time will always depend on the type of emergency at that very moment. You can contact the medical center before to ensure that you can be attended to as quickly as possible.
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