Before you go to West Hills Hospital & Medical Center, you may want to know what the people who have already gone to this West Hills emergency room think.
Bruce RushenasI went to the Emergency Room of West Hills hospitals for a migraine and they ended up charging my insurance for more than 8,000 dollars. Yes I couldn’t believe it when I received the bills from the hospital asking me to cover the 2,000 dollars that I had to pay out of my packet because my insurance provider only covers 6000. I guess this is a good place to go if you have an issuance that is provided by the government otherwise if you have your own insurance or one provided by your employer then expect to see huge amounts of money charged to your insurance and those that you have to pay out of your pocket for the most simple and basic services. It’s outrageous and ridiculous for such charges specially when they tell you upfront that you don’t have to worry about the bills because all will be covered by my insurance. As far as the service, it was just horrrrible. I had to wait almost 2 hours until a doctor was available and after that they took me to a cold room and kept me for 2 hours to give me an IV with some painkiller. After that I was released with a prescription. If I knew they are such crooks, I would have gone to a urgent care and that would have cost me only 10$ or 15$ copay. I called West Hills Hospital to contest and dispute all these claims and services for which they had charged my insurance. I would say that some of these services were not even performed. But a rude lady on the phone basically told me to go to hell because there is nothing they can do for me and I needed to check that with my insurance provider.Robert StevenOver 5 hours of brutal waiting to finally see a doctor that suggested nothing beneficial. I recommend you drive to Simi Valley Hospital or Thousand Oaks and you will be treated better and faster, including the drive time. All West Hills Hospital is concerned with is how to maximize the cost to make more money. Shameful behavior from a hospital. County is a better experience.robert2stevenOver 5 hours of brutal waiting to finally see a doctor that suggested nothing beneficial. I recommend you drive to Simi Valley Hospital or Thousand Oaks and you will be treated better and faster, including the drive time. All West Hills Hospital is concerned with is how to maximize the cost to make more money. Shameful behavior from a hospital. County is a better experience.Jack MCame to this hospital as an emergency because my daughter had a pulled elbow. hospital was in network which wasn’t obviously a consideration at the time, but that is important to consider. they saw us right away and the Nurse who initially saw us was really fantastic and literally took 10 seconds to readjust my daughter’s elbow. didn’t even have to see a doctor so thank you there. Now comes the billing. $325 patient responsibility (billed $625 to the insurance company). and $310 to the physician’s group ( billed ±900 to the insurance). I would have paid anything at the time, but now that the dust has settled, its really incredible to see how ridiculous these facilities have become. Do yourself a favor and identify nearby urgent care facilities for any unforeseen emergencies.Gene Wagenbreth⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI got excellent treatment. Everyone was respectful and caring. I am very thankful for their service.hafizullah ali⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedEveryone there was so kind and helpful. It is deferent from others but the system is nice it works.Rosa RamirezHorrible horrible nightmare place, dirty bad organized, horrible service. Starting from the ER security guard who was biting his nails the whole time he was directing me to “the computer” to check in. The nurse took my son’s blood pressure and temperature at the front desk while the security guard who was acting as the front desk representative was biting his nails and scrolling through his phone pictures the whole time, while other people were coming in trying to check in. He would just point while biting his nails and looking at his phone photos to “the computer ” I was called to the waiting room inside the ER and it was nasty looking. Dirty walls,dirty floors, with discarded bandaids, tissues, guases, coffee cups and water bottles left by patients who were not there anymore and no one was there to clean. I know for sure those walls and floors have not been cleaned for a very long time. I did add some pictures to their page.Kristofer pourhartonI’ve been waiting here for 3 hours with a 9/10 pain all the nurses and dr sitting around talking to each other drinking coffe just living the life, I dont think any of the employees at the emergency room should be working here they should work in a NOT A EMERGENCY section or at the caffe or something. I’m on my way to Tarzana hospital. Forget this place I’m in the worse pain right now.Larry BergerThis is the absolute WORST emergency room I’ve ever seen. They claimed online that the wait time was 10 minutes which I why I chose coming here. They are fast to check you in but plan on waiting at least 3 hours before you see a doctor. Then the doctor will disappear for another hour or more before any treatment is done. I would give this place negative stars if that was possible.Horrible experience. Not recommended!!!!!!!!!Haidi HamedaniI had serious injuries after an accident. they brought me to this hospital. my neck was broken from c1 and c2.they got an x-ray and said: you okay go back home and take the pain relief.after two days they call me ”don’t move”” don’t drink” brought me back to the hospital and did wrong surgery. I’m really lucky I’m in life. the service is poor and very bad. I had a very bad experience with this hospital and don’t like back to this hospital forever. after this tragedy happened to me I back and asked for my medical history.they clear all of my medical history.Kimkay Espiritu⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedI just left the emergency room for my baby girl. She cut her finger pretty badly with the shower door and I rushed her to the hospital. I’ve never been to this hospital before but reading the bad reviews already made me think I’d be waiting for hours. I’m glad I didn’t listen to the reviews! We brought her in and she was seen immediately. The PA, Jaimie, and the RN (I’m so sorry I don’t remember her name) we’re so wonderful! I normally get the irritated ER staff from the different ERs I’ve been to, but definitely not here. They helped calm me while my baby was getting stitches and helped calm the baby as well. Thank you so much for making this visit a great one!!Ddd AaaFor sake of your life dont go there. They only thing they cares about is money. Soulless staff.Wendy MonBarren“Don’t go on Monday!” That’s what the guy at registration told us. I went with my husband on his doctor’ instructions. My husband had extreme fatigue and chest pains. The ER was super busy, so we waited, you don’t go to the ER expecting not to wait! But we waited over 5.5 hours, we had no answer and we weren’t done waiting! I was told that they needed to assign a doctor to us, to give us the results and that had not been done. We also had been there the longest of any one! Why? Others had come and gone! My husband says it’s because we aren’t illegal immigrants! I hate to think that! After I asked if we could get the results soon, another 40 minutes went by and my husband was done! We left and I will never get him to return and I’m up worrying about him!R ThomasWorst ER Unprofessional staff. No care for their patients.Vlad P⭐️⭐️⭐️⭐️⭐️✅ ER RecommendedOur experience today was great. There was no wait when we got there around noon. All the nurses and doctors were very friendly and efficientCrissy310 SThey All should be FIRED!!Passed out in waiting room someone waiting to see a doctor woke me and said sorry but I see you have a head wound you probably shouldn’t sleep I was left in waiting room with open bleeding head and eyelid for 4 hours 5 for CT scanAnthony ScamaldoI was in pain due to an injury. They gave me 600mg of ibuprofen which I can get at a local value store. I don’t like ibuprofen because it’s causes ulcers, indigestion, and stomach pains. I requested Tramadol and they refused and the doctor called me a drug addict.Christopher Kermani⭐️⭐️⭐️⭐️Long long waiting, as you walk in with a senior citizen patient with severe cough and SOB, the girl in front don’t seems to CARE, at the beginning I had to run around trying to find Wheelchair, after 10 min while patient is waiting outside by the curve side, and then 2 hours for chest X-ray. But I did come across a nurse name Nora, she was the most caring nurse that I have seen, I truly believe, that Nurse Nora, restored my faith in West Hills emergency room.Natalie MigranovaTerrible place! Hours of wait time and the staff is careless. The main receiption feels empty when you check in, but they put you inside another waiting room after being admitted where you can spend hours waiting! My husband brought me there after a car accident for urgent care. We were shoved inside small crowed waiting room with very uncomfortable chairs and spent there 3 hours! I was begging for at least some Advil, but received a very dry response from the Dr and other staff that the emercy facility is big with a lot of pacients and I just have to wait… they are clearly understaffed and the staff that’s there doesn’t care about anyone. If you require true urgent help DO Not go to west hills hospital.
FAQ: Frequent Questions
Here you can find information and answers to frequently asked questions about the West Hills Hospital & Medical Center Emergency Room in West Hills.
◼️ Open 24 hours this emergency room of West Hills?
Yes, of course. The West Hills Hospital & Medical Center is open 24 hours a day for any emergency.
◼️ Is it also open on Sundays and holidays?
Yes, of course. The West Hills Hospital & Medical Center is open on holidays and also on Sundays.
◼️ What’s the address of the West Hills Hospital & Medical Center in West Hills
The full address is 7300 Medical Center Dr, West Hills, CA 91307, United States.
◼️ What’s West Hills Hospital & Medical Center phone number?
The phone number of West Hills Hospital & Medical Center is +1 818-676-4199. You can click here to call now from your phone.
◼️ What are the GPS coordinates to get there?
If you use a GPS coordinate system to get to the emergency room, you must enter the following; a latitude of 34.2031996 and a longitude of -118.629046.
◼️ How much is it to go to the West Hills Hospital & Medical Center?
The cost of visiting the emergency room of West Hills Hospital & Medical Center may vary depending on the type of emergency you have and also the type of insurance you are with. Feel free to ask or call the center before you go.
◼️ How long should you wait in an emergency room?
The waiting time will always depend on the type of emergency at that very moment. You can contact the medical center before to ensure that you can be attended to as quickly as possible.
Other emergency rooms near
If you’re not convinced to the emergency room, below you can see others near of West Hills.
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